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North Wells Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,991 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

North Wells Service Centeris your local auto shop serving the FORT WAYNE, IN area. Give us a call for your automotive needs. North Wells Service Centeris your local auto shop serving the FORT WAYNE, IN area. Give us a call for your automotive needs.

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(260) 483-4438
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Indiana (East)
522 Wallywood Avenue Fort Wayne, IN 46808-1545
Get Directions
North Wells Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,991 Reviews)
Write a Review
Recent Reviews
Verified Customer
Fort Wayne, IN
Pontiac Grand Prix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Car needed air conditioner check, right rear tire sensor and engine oxygen sensor
Job well done! I can always count on top quality service and advice from the crew.
MICHELLE H. from North Wells Service Center responded on 05/01/2025 06:08 AM

Thank you so much for the fabulous feedback. Stay cool! 😎 You know where to find us when you need us.

BB
BARRY B.
Fort Wayne, IN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Best Mechanic's in town to me , hands down.
Always satisfied with the work I have done . Well take my truck there every time .Very reasonable prices for the work they have done for me , everytime. Very polite people , I have deep appreciation for N.W.S.C.
MICHELLE H. from North Wells Service Center responded on 04/25/2025 08:22 AM

We appreciate the remarkable feedback, Barry. Thank you for your dedication over the years! You, and all of our customers, are the best part of North Wells Service Center. 

RB
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ROB B.
Fort Wayne, IN
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent
I always have great service here. The staff is friendly and professional. Mike does a great job of explaining any service needed now or in the future. If you want to keep your vehicle a long time bring it here.
MICHELLE H. from North Wells Service Center responded on 04/25/2025 08:19 AM

Thank you for those words of wisdom, Rob. We appreciate your ongoing loyalty over the years and look forward to helping you for many more years to come! 

RS
RYAN S.
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Ball joint and brake pad replacement
Quick turnaround, excellent service
MICHELLE H. from North Wells Service Center responded on 04/25/2025 08:17 AM

Thank you for the excellent feedback, Ryan. We appreciate you and look forward to helping again in the future!

RD
RANDY D.
Fort Wayne, IN
Lincoln Mark LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Good work on time
Always quality work on time
MICHELLE H. from North Wells Service Center responded on 04/25/2025 08:16 AM

We appreciate the great feedback, Randy. Thank you for your ongoing support. See you next time!

KS
KERRY S.
Fort Wayne, IN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Good service
Always provide good service
MICHELLE H. from North Wells Service Center responded on 04/25/2025 08:13 AM

Thank you for the feedback, Kerry. We appreciate you being a part of our North Wells Service Center family. See you next visit!

KR
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KIM R.
Fort Wayne, IN
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
My go-to place for all things auto
Michelle and crew have always taken care of my cars for every need whether it is a simple oil change or more extensive problem. They are honest and reasonably priced for similar work elsewhere. I will not hesitate to continue recommending them.
MICHELLE H. from North Wells Service Center responded on 04/25/2025 07:57 AM

We appreciate your kind words, and your continued loyalty Kim. Thank you for being the best part of our North Wells Service Center family. We appreciate you more than you know. See you next time!

RC
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ROB C.
Fort Wayne, IN
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Road Ready
Excellent as always. Thorough & timely.
Appreciative of my business & valued me as customer. Will keep having all my vehicles serviced @ N Wells
MICHELLE H. from North Wells Service Center responded on 04/25/2025 06:53 AM

We absolutely appreciate you- and the impressive feedback, Rob. We look forward to helping you for many more years to come. Thank you for being such a valuable part of our North Wells Service Center family. See you next time.

KU
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KURT U.
Fort Wayne, IN
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
9
2008 Nissan Repairs
Michelle was on top of my repair situation and Mike explained well what was needed before he began repairs. Have had nothing but a good experience with NWSC. Thank you!
MICHELLE H. from North Wells Service Center responded on 04/25/2025 06:43 AM

Thank you for the amazing feedback, Kurt. You are most welcome, thank you for being the best part of our North Wells Service Center family. See you next time!

TB
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TIMOTHY B.
Roanoke, IN
Lexus NX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
What I was hoping
Inquired with Michelle via email about getting my car a general maintenance inspection. Wanted to finally get away from the Dealership service hamster wheel. Michelle responded quickly with a phone call, setup an appointment for me. Met Mike at the shop, he was very understanding of what I wanted and spent time going though any findings and recommendations which were minimal but appreciated. And the cost of recommended services were so much cheaper than the dealership. I always wanted to find a local shop that was fair and I believe I've found it now.
MICHELLE H. from North Wells Service Center responded on 04/25/2025 06:15 AM

Thank you for the extraordinary feedback, Timothy. We are so glad you found us! Welcome to our North Wells Service Center family. We look forward to helping you again when you need us.

DT
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DEBRA T.
Fort Wayne, IN
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
My experience with N. Wells Service Center.
I’ve had two very good experiences with you guys. You’ve been upfront with me about what was wrong about your prices. They’re very reasonable and you’ve gotten the job done in a timely manner. I’m very satisfied with N. Wells Service Center and would recommend it to anybody and have recommended it to a lot of people thank you Michelle and to your mechanics.
MICHELLE H. from North Wells Service Center responded on 04/25/2025 06:12 AM

Thank you for sharing your positive experiences, Debra. When you like it, we love it! Welcome to our North Wells Service Center family! We appreciate you, and will be here for you should you need us.

JJ
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JONATHON J.
Fort Wayne, IN
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Found my part quickly and we scheduled the install
I had all but destroyed my driver's side mirror. Mike found one that was much less costly than the dealer's replacement. As always, their team took great care of me and my car. Thanks again, N Wells SC!
MICHELLE H. from North Wells Service Center responded on 04/25/2025 06:00 AM

Thank you for the positive feedback, Jonathon. We always put ourselves in our customers shoes and treat them how we would want to be treated. It's the least we can do when mirrors are getting attacked and cars need attention. 😉 See you next time!

SA
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SYDNEY A.
Fort Wayne, IN
Nissan JUKE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Very reputable and trustworthy business — highly recommended
Highly recommended. Very trustworthy.
MICHELLE H. from North Wells Service Center responded on 04/25/2025 05:53 AM

We appreciate your awesome feedback, Sydney. Thank you so much for being a part of our North Wells family. We are certainly here for you when you need us!

Verified Customer
Fort Wayne, IN
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Wiper motor replacement
We've had North Wells as our mechanics for over 25 yrs. Always very professional and thorough! We love the quality of service and the staff!
MICHELLE H. from North Wells Service Center responded on 04/25/2025 05:46 AM

Thank you for your amazing feedback. We appreciate you always, and look forward to 25 more years! See you next time.

SN
SAM N.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
8
Town & Country oil cooler repair
Mike did an excellent and efficient job repairing the leaking gaskets on our T&C oil cooler. He was good at communicating the status of the repair.
MICHELLE H. from North Wells Service Center responded on 04/25/2025 05:44 AM

Thank you for the excellent feedback, Sam. We appreciate you choosing North Wells Service Center for your automotive needs. We are here for you when you need us!

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