business image

Novus Cobblestone Phoenix

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(23 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Glass Repair
Contact
(602) 867-5930
No Business Hours Provided

Business Hours

* Arizona
3739 E Bell Rd. Phoenix, AZ 85032
Novus Cobblestone Phoenix's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(23 Reviews)

HM
gravatar
Heather M.
Scottsdale, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2016
You Suck
Seriously, get it right guys!

I was bombarded by a random Novus dude while getting gas at Cobblestone basically begging me to replace my windshield that had two tiny cracks. My insurance covered it 100%, so why not. They scheduled me to get it done the next day. They showed up with the WRONG windshield and said they had to get it through my dealer. Fine. Said they would call back that week to reschedule. NEVER DID. 2 weeks later, I call them and ask what the hell is up because my insurance paid them but I still don't have a new windshield! They didn't have any comment really other than they are "sorry", but said they would handle it and get it done the next day. Glass guy comes and AGAIN, they have the wrong flippin windshield. Seriously, you are wasting my time. I'll never go through Novus again. Period. You guys are a scam.
Not Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.