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Novus Auto Glass

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(81 Reviews)
97
Write a Review

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Novus Glass of Eastern Maine prides themselves in providing exceptional service. Our customers can be certain that any auto glass repairs or replacements will be done right the first time. Novus Glass of Eastern Maine prides themselves in providing exceptional service. Our customers can be certain that any auto glass repairs or replacements will be done right the first time.

Categories
Windshield Repair, Glass Repair, Repair Shop
Contact
(207) 945-6688
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
499 Hammond Street Bangor, ME 04401
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Novus Auto Glass' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(81 Reviews)
Write a Review
Recent Reviews
LM
Leah M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Rock Chip repair easy and fast!
Damien and his crew are polite, friendly, and professional. Same day service with minimal turnaround time. Clean, welcoming waiting area and convenient location. Highly recommend!
KL
Kaitlyn L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent service
The employees were kind and respectful. They worked quickly but efficiently and the price was less than I expected. I will definitely use them again if I ever need another glass replaced and I will refer them to anyone who needs it.
RM
Robyn M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Outstanding service
Got my glass fixed the same day as I walked thru the door. Outstanding service.
TH
Tomas H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Windshield replacement
The employees were friendly and they did a great job replacing my window. I would definitely use them again if I have a broken windshield.
RM
Ramona M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Excellent job!
From booking of the appointment to installation they were very professional. I had called the company my insurance recommended and two others and Novus was the lowest price. Staff
was very friendly and helpful. From start to finish it was less than 1-1/2 hours and somehow they managed to reapply my inspection sticker & two other necessary stickers that looked better than when originally applied. I am very happy with their service and will definitely recommend them in the future.
RG
Russell G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Only glass place i use
We are rough on our windshields at work. Unfortunately, when we break a window, I always go to novus for the best prices and best service around. They take real good care of us, and I would highly recommend
JB
Joanne B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Simple, Straightforward, Excellent
The service provided here was great. I appreciate that they are easy to contact and respond quickly. I had to have my windshield replaced and the price was reasonable. The gentlemen running the place were super nice. Also, the location is convenient & the waiting area was spacous. Should I ever need another windshield replaced, I'll be going back to Novus.
BV
B V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Windshield Replacement
Easy booking, quick to get an appt, and fast replacement!
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Quick and easy
They got me in very quickly to have my windshield replaced and only took a little over an hour to get it done for me. Super easy process and good results. Overall great experience here
CC
Cassie C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Windshield replacement
Hands down the best! Damien went above and beyond. Very knowledgeable , gave more of his time (roughly at-least a half hour) talking, referring, suggesting and advising! He could have handed me the paper work and explained the follow up but he answered all of my questions and I left feeling comfortable and had a new friend in the glass business. Lets not forget compared to all other quotes he was the most affordable! Like 300 dollars less than all other quotes i had received! I will be going there for all glass needs!
I cant say thank you enough NOVUS! Number 1 odmf you ask me all the way acrossed the board!!! Thank you NOVIS/Damien and all involved! Youre the best!!
PP
Peter P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Amazing job very professional
Great job and amazing employees
WW
Wall W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Excellent Service, Quality Install
Excellent service. Quality install.
KC
K C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
5:star again!
I just had them install a windshield 3 months ago and had a great experience. This time, I stopped by after getting a chip in my windshield. They had me in for a repair and back on the road in less than 30min. You can barely tell there was even a chip in the windshield.
SW
Scott W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Quick and efficient
They do great work. I always get my windshields fixed there
ZT
Zach T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Review
Great service
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