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Oak Knoll Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(73 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Welcome to Oak Knoll Automotive, the one stop shop for all of your automotive needs. Serving North West Austin since 2003, located at the corner of Oak Knoll and 183. Welcome to Oak Knoll Automotive, the one stop shop for all of your automotive needs. Serving North West Austin since 2003, located at the corner of Oak Knoll and 183.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(512) 506-8008

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
12538 Research Blvd Suite C Austin, TX 78759
Oak Knoll Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(73 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
A+ Service
Team Oak Knoll really took care of me. I experienced top notch customer service, knowledgeable staff and welcoming environment. They're definitely a hometown hero.

JF
JEFF F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
professional
I have an older pickup. I asked Eric and the crew to look at engine cooling and fuel issues. They did the eval. Got the parts installed them professionally. And she's running great !

RB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Honesty and Feoendable
I have taken my cars there several times from brakes to engine work and have been pleased every time. The people working there are trustworthy and feel almost like family.

RK
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ROY K.
Austin, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Job well done
Excellent service. Job done in a timely manner for a great price. Highly recommend Oak Knoll Automotive.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Spark plugs changed due motor missing
The crew did a great job and was on my way in about 1 hour, with my truck running great for reasonable price!

Thanks guys!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Top notch and efficient service!
I have been going to Oak Knoll Automotive for years, because they are straight shooters, they provide very competitive pricing, they are very transparent, and they always provide top-notch service work and customer service! I highly recommend them.

ST
STEVE T.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
PROFESSIONAL, HONEST, REASONABLE
I would not go to any other auto repair shop.

RA
RON A.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Truck repair
Good

PJ
PATRICK J.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Is There A Six-Star Rating?
Oak Knoll Automotive impressed me as a well-run business, staffed by pleasant, courteous, attentive, competent, and reliable professionals.

Eric quickly and expertly diagnosed the problem which illuminated the check-engine light on my 2012 Nissan Murano. Once the problem had been found, Eric accurately predicted (to within the hour), when repair parts would arrive, when work could begin, how long the work would take, and how much it would cost. The only change to the elements of the job was that the took a bit less time than forecast.

The Murano I drive didn’t alert me to the nature of the problem, so I had no way of knowing what I was in for when I got to Oak Knoll. After the job was complete, I learned that Oak Knoll’s price for the work was at the low end of the Kelley Blue Book estimate.

Good business, good treatment. I’ll be back.

TP
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TAYLOR P.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Great Service
They worked with me to solve a front end problem. I was very pleased.

MM
MATT M.
Austin, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Amazingly quick quality service
I called them in the morning and had my truck alignment that afternoon. Price was reasonable. What really impressed me was they performed the alignment but told me to bring it back in a week after letting the parts settle. I appreciate that they had the forward thinking to make sure the truck was setup for a longtime instead of doing the job and moving on.

KE
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KIMMIE E.
Austin, TX
Ford E-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
10/10 would do it again
Nobody wants to troubleshoot engine electrical issues, especially on a RV. Parasitic draws are the bane of existence. Eric and his techs said yes bring it right over. They found a work around to mitigate the issue- install a battery cut off switch to block the parasite. Saving me money and them time. I still need to identify the parasite but now I don’t have to worry about draining my battery. They will get my future business.

AJ
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ANDREW J.
78
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Rats!
Rats (or a squirrel) had chewed up the wiper harness causing the wipers not to work. Oak knoll re wired the harness and had me back up within a day!

CH
CONNIE H.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Always amazing
I have never had a bad experience at Oak Knoll Automotive.

ML
MARY l.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Windows
I’m very happy with Oaknolle Automotive. They are very kind and knowledgeable. Went above and beyond to get my window fixed.

Displaying Review 1 - 15 of 73 in total
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