Dear Shane,
We're grateful for your feedback. I'm truly sorry to hear about the issues you encountered when picking up your car. This certainly doesn't meet our standards. Please be assured that we're addressing this internally to improve our processes. Your insights are invaluable to us, and we appreciate the opportunity to make things right.
Kind regards,
Offutt Collision Repair
Thank you for continuing to trust us with the repairs on your Outback. We appreciate the support and the great review.
Thank you for Choosing us to repair your Forester. we appreciate the great review.