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Orchard Lake Complete Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)
94
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Since 1997, Orchard Lake Complete Car Care has been there for the people of Farmington Hills. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Farmington Hills has to offer.

Our family of technicians and service staff sees their work Since 1997, Orchard Lake Complete Car Care has been there for the people of Farmington Hills. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Farmington Hills has to offer.

Our family of technicians and service staff sees their work here at Orchard Lake Complete Car Care as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Orchard Lake Complete Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Orchard Lake Complete Car Care the best car service in Farmington Hills! ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(248) 553-3302
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
28799 Orchard Lake Rd Farmington Hills, MI 48334-2956
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Orchard Lake Complete Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(649 Reviews)
Write a Review
Recent Reviews
VP
VERONICA P.
Farmington, MI
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
9
Good Comprehensive Car care
I like this Company; the staff/technicians are very knowledgeable. The prices are reasonable and they do excellent work. Once they repaired my car, it was repaired and I had no problems with that particular issue. I believe this is a company that is trustworthy.
KL
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KEITH L.
Farmington, MI
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great place
Great placw
DT
DEAN T.
Franklin, MI
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Lou great as isual
Always takes care of me
Verified Customer
Farmington, MI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Quick and Efficient
Very good service
EH
ERIC H.
Farmington, MI
Buick LaCrosse
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2025
verified customerVerified Customer
8
Multiple preventative maintenance checks
Lou and the crew always do a great job diagnosing the problem and getting me back on the road in a timely manner.
MS
MARK S.
Farmington, MI
Lincoln Nautilus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Owners Lincoln Nautilus
Excellent service
SS
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Sheila S.
Farmington, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
10
Oil change
I have been coming here for years. They have serviced all of my vehicles with excellence and great explanations. This time they got me in and out for an oil change. Trustworthy business.
DW
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DONALD W.
Southfield, MI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great Service
The diagnosis of the problem was quick and the job was done in no time. Also they were great at explaining the problems.
Verified Customer
Redford, MI
Cadillac DeVille
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/14/2025
verified customerVerified Customer
0
Doesn’t do great business
Poor Business establishment
DC
gravatar
DOUG C.
Farmington, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Lifetime customer
I've been a loyal customer with Napa for years. Never had a problem with the service or employees. I've referred family and friends whenever I can.
BM
BARBARA M.
Farmington, MI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Excellent Place to Take Your Car
Trustworthy, competent, don't try to fix things that don't need fixing. Everyone is so kind. Take all my cars there. Have done so for over 10 years. Highly recommend!
PM
PAUL M.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Superior Service
High Quality work, expert staff and superior service make this place our only option for all our cars and trucks for over 10 years. Highly recommended.
SL
SISTER ORLANDA L.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Professional Services
Orchard Lake Complete Car Care has always performed the services I’ve needed in a timely, courteous and professional manner. Would highly recommend this car service.
GB
GOWTHAM B.
Farmington, MI
Honda Odyssey
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/05/2025
verified customerVerified Customer
6
Not a differentiator (per service) but works (per price relatively)
Went here for steering wheel vibration check on Honda Odyssey. Was recommended to change front and rear brake pads and rotors. Changed only rear brake pads and rotors as the rear brake pads thickness was between 1mm to 2mm. Not convinced with their investigation about the actual root cause of steering wheel vibration “at times”. At the time of this review, I overlooked the fact that they double charged for “Hazmat” on the invoice.
KW
KEN W.
West Bloomfield, MI
Audi A4 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Outstanding honest service
I brought car car to this shop and got courteous, quick and honest service
They assess what I needed and preformed the maintenance I needed
I gave used this place for many years and appreciate their integrity and service skills
Displaying Review 1 - 15 of 649 in total
Service Coupons and Posts
🌟 Trust is key in any relationship—even with your car! We're thrilled you felt confident in our service. Thanks for choosing Orchard Lake Complete Car Care—where your car gets the TLC it deserves! 🚗💨 #CarCare #TrustUs
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We strive for honesty as much as we strive for a smooth ride! 🛠️ Thanks for recognizing our commitment to great service—it fuels our engine! 🚗💨 Come back anytime for more top-notch care! #HonestService #OrchardLakeCare
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We're not just here to fix cars; we're here to make friends! 🚗💬 Honesty and straightforwardness are our secret ingredients, thanks for noticing! Your ride will always receive the TLC it deserves. ❤️✨ #OrchardLakeCare #HonestAutoService
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Thanks for the awesome shout-out! 🚗✨ We're glad you enjoyed the quick service and friendly faces! We promise to keep your car running smooth without making you feel like you're waiting for a plot twist in a suspense movie. 😉 #QuickService #FriendlyFaces
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Thanks for the kind words! We're thrilled you had a great experience with our stellar team. Lou might just need a superhero cape next! ?‍♂️? Your support keeps our wheels turning! #CarCareHeroes #OrchardLakeAuto
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Thanks for the shoutout! ? We're thrilled to hear you think we do good work—Lou will be blushing! ? Your support keeps our engines running smoothly. See you next time! ?? #OrchardLakeCompleteCarCare #TeamLou
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We're thrilled to be your go-to spot for car care! ?✨ Our amazing team loves keeping your ride in top shape. Thank you for trusting us, and remember—your car called; it thinks we're awesome too! ? #CarCare #CustomerLove
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Thanks for the incredible review! ?✨ We work hard to be your car's best friend—trustworthy and reliable, just like a good mechanic should be! We're thrilled to keep you on the road! #CarCareHeroes #TrustyTuneUps
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Thanks for trusting us with your car! ? We're glad Lou could help you out. Your support means a lot to us! #CustomerAppreciation #CarCare
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Patrick! We're thrilled to hear about your great experiences at Orchard Lake Complete Car Care. Our team is always here to help! ?? #AutoCare #HappyCustomers
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Thanks for the stellar review! We're thrilled to be your go-to for car care. ?? Our team is dedicated to providing top-notch service and we're glad it shows. Your support means the world to us! #HappyCustomers #CarCare
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Thanks for the kind words! Our crew appreciates your recognition. We'll keep up the good work. ?️? #KnowledgeableService #OrchardLakeCompleteCarCare
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Thanks for the 5-star review, Gerald! We're thrilled to hear you had a great and speedy experience with us. ? Keeping your wheels rolling smoothly is what we do best! ? #HappyCustomers #CarCare
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Hey there, Tony! ? Thanks for the love and ⭐⭐⭐⭐⭐! We're thrilled to be your go-to spot for top-notch service and car care. We're always here for you! #CustomerAppreciation #FiveStarService
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? Thank you for being a loyal customer! We appreciate your trust in us for all your car care needs. ?? #CustomerAppreciation #LoyalCustomer #CarCareMatters #OrchardLakeCompleteCarCare
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⭐️Thanks for the kind words! We're proud to offer great service and honest advice in Farmington Hills. #orchardlake #completecarcare #farmingtonhills ??
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?? Great job! ? You made it happen! #FarmingtonHills #ExcellentService #TimelyService
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Thanks for the kind words, Donna! ? We're so glad you've been with us for many years. ? #OrchardLakeCompleteCarCare #FarmingtonHills
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