Business Solutions
English Español
SureCritic / Auto Repair / Otto Service Of Kansas City
business image

Otto Service Of Kansas City

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(998 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more

Categories
Auto Repair, Acura Dealer, Oil Change
Contact
(816) 358-4454
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9301 Blue Ridge Blvd Kansas City, MO 64138-3845
Get Directions
Otto Service Of Kansas City's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(998 Reviews)
Write a Review
Recent Reviews
DE
gravatar
Denise E.
Kansas City, MO
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
My car
I was so pleased with the service I received. They covered everything my needed. They took care of my car like it was one of theirs. They were also very professional and friendly. Cody, i hope a spelled his name right was very knowledgeable about cars and explained in detail what work needed to be done for my car to perform at its best. I will absolutely recommend this shop to others.
FB
gravatar
Frank B.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Excellent, as always
Everything was good.
Verified Customer
Kansas City, MO
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Service Professionals
I have the utmost faith in the service provided and the work done. Otto's Service is outstanding and honest.
CT
gravatar
Carl T.
Kansas City, MO
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Check out the engine light on and a whine in the engine.
Cody was courteous and chatty; the work was done as promised and I had a loaner, which helped. Appreciate you guys, Carl
JW
gravatar
James W.
Lees Summit, MO
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Otto's a great place to take your auto
Otto's does a great for a fair price
ES
gravatar
Eddie S.
Kansas City, MO
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Professional shop
I been going to this shop (OTTO ) for some years now I never had or heard any complaint about any of there work
Nice family owned businesses 5 star
CD
gravatar
Carolyn D.
Basehor, KS
Lexus IS 250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
9
Good place!
Good work for a very fair price compared to what the dealership charged. Staff friendly. Will be coming back for sure.
TM
gravatar
Tim M.
Kansas City, MO
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Regular maintenance
Always done right. Nobody else touches my Acuras. Best tire balancer in town. I’m a picky guy and I love this neat, clean shop. All the folks there are very nice and friendly.
CT
gravatar
Carl T.
Kansas City, MO
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
A pre-trip checkup. It was done quickly and on time. Only complaint is that the loaner was not full of gas evidently because I had to put $15.00 of gas in it, and I only live 10 miles away and didn’t drive anywhere. Otherwise, we’ll be back. Thanks!
See above comments.
RR
gravatar
Richard R.
Kansas City, MO
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Replace SUV engine
Had to have engine replaced, before leaving for Florida. They worked over the weekend to get it done, so I could leave on time. They did a wonderful job, this engine runs as good as the old one , would never know by performance that this wasn’t the engine that came with the SUV new. They told me I would have no problems on my trip and they were right. Very happy with their work.
BM
gravatar
Ben M.
Lees Summit, MO
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Service Review.
Professional and courteous service.
DW
gravatar
Dan W.
Overland Park, KS
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Excellence,agin
That’s right, 393,000 miles!
Just before Christmas I completed a1400 mile round trip from KC to Denver/Colorado Springs
I really like these guys &Teri, too
LC
gravatar
Lizzie C.
Kansas City, MO
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Excellent service
Otto Service got me back on the road again in my 2004 CRV. My clutch is working fine. It’s like slicing soft butter. ?
Verified Customer
Lees Summit, MO
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Oil Change and regular maintenance
A job well done at a reasonable price.
BH
gravatar
Bernard H.
Kansas City, MO
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
9
Quick & on time
Working to make my car safer & reliable.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.