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Owens Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(255 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
93
Net Promoter Score ®

Business Details

About

Owens Automotive is staffed by people who take great pride in their work. With nine service bays, workstations equipped with resource software and an up-to-date repair management system, our ASE-Master Certified Technicians and ASE-Certified Service Advisors can take care of your auto, SUV and light truck needs, from the wheels on up. Owens Automotive is staffed by people who take great pride in their work. With nine service bays, workstations equipped with resource software and an up-to-date repair management system, our ASE-Master Certified Technicians and ASE-Certified Service Advisors can take care of your auto, SUV and light truck needs, from the wheels on up. We perform oil change services and manufacturer recommended preventative maintenance intervals (30, 60, 90K services) as well as diagnostics and repairs on engines, transmissions, clutches, steering, timing, electrical systems, heat and cooling systems and more, all in a timely, affordable manner. Smog Check Inspection and Repair Station, Brake ad Lamp Inspection Station, and a AAA Approved Auto Facility. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(760) 745-5481

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
302 N Juniper St Escondido, CA 92025

Affiliations

ASE
ASE - Master Certification
Smog Test - CA
SoCal AAA
NAPA
Technet
Owens Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(255 Reviews)

Verified Customer
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Jeep JK work
Brought my son's (new to him) Wrangler in for oil change and inspection to have a professional look at it. They found some issues and were able to get them fixed and found ways to save us some money on some of the work along the way.

WP
WAYNE P.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Needed brake evaluation. Front and rear brakes were inspected, pads and rotors were recommended and replaced. Great customer service and expeditious work.
First impressions are important. Although busy, I was greeted warmly. Asking the nature of my automotive needs, I couldn't help but notice how thorough and detailed the questions were. I was asked if the car could be left, and did I need transportation home. I was then assured that the car would be road tested and evaluated before any repairs were made. After receiving a phone call regarding the road test, specific repairs were suggested and estimated costs were confirmed. Another phone call informed me of the completed work and a final road test. When I picked the car up, the payment portion was smooth and unhindered. And again, customer treatment was warm and friendly. My car is happier than when it went in for service, and so am I.

WA
WENDY A.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Car repair
Justin and Allen are always
Professional, knowledgeable
and friendly

BS
gravatar
BETSY S.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Excellent Business!
Owen’s Automotive Repair is the best, most reliable car repair shop I’ve ever been to. My parents went there when I was a kid, and now I go. You can trust them. They always take good care of me, and my car. They call, to let you know what’s going on, with an estimate with what they’ve found, etc. before repairing anything. They’re very informative, and respectful.

BS
gravatar
Ben S.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent professionalism
They were very professional, thorough & courteous.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent Service
Clean, kind, reasonably priced, great service. Been going here for 20 years.

JR
JONATHAN R.
Valley Center, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Service experience and customer service
Very straight forward with diagnostic results. Clear about repair and costs. Extremely understanding and courteous. Honest about repair and results. If something different might be wrong after repairs they will give a heads up, as well as, future estimates if you decide to do the repairs. It's very refreshing to find a shop that conduct their business in this fashion. I give them two thumbs up.

Verified Customer
Julian, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Honest Staff
Great service, affordable price, honest technicians.

BO
Bea O.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Exceptional Honesty and Customer Service!
★★★★★

I had a rattling sound in my car when idling and a tight schedule, but Owen’s Automotive took me in immediately. They provided a projected quote while I worked nearby, and within an hour, Brian at the front desk texted that my car was ready. When I asked about the cost, he simply said, “No charge. I can show you when you get here.”

Turns out, the noise was from a solar light accidentally left under my hood! Instead of charging me, Brian, Allen, and the other staff members were incredibly gracious and understanding. Their kindness, professionalism, and honesty made all the difference.

I truly appreciate their outstanding customer service—I’ll definitely be back!

JR
JESUS R.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Excellent Service
Owens Automotive made it easy to get a quote, set up a date for service and answered all of my questions digitally. I went to them because AAA refers them in my area. The repair was quick and I had an excellent experience. I will return for future services.

KS
KURT S.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Service excellent
Justin and all the staff are very personable and professional 👍

Verified Customer
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Happy customer
I appreciate the friendly, professional care the staff at Owens Automotivegive to me and my car.

MM
MICHAEL M.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Completely Satisfied and Grateful
Thanks so much for the personal, thorough and expedient assistance. I will be back in the future as needed.

Verified Customer
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Diesel service
The crew at Owens got my pickup in and out for service at a reasonable price. Thanks for always taking great care of us!

Verified Customer
Encinitas, CA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
GREAT SERVICE!
The pros at Owens take great care of our family and business vehicles! Thanks guys!

Displaying Review 1 - 15 of 255 in total
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