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Paoli Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(219 Reviews)
97
Write a Review
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Score Details

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Paoli Auto Repair takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment to Paoli Auto Repair takes pride in serving the community and building long-lasting relationships with our customers. Whether you need a routine oil change, brake inspection, or a major engine repair, we have the experience to get the job done right the first time. As a locally-owned shop, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We offer competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(610) 644-2060
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7 Spring St Paoli, PA 19301
Get Directions
Paoli Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(219 Reviews)
Write a Review
Recent Reviews
AM
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Aftab M.
Wayne, PA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Been consistently excellent
Been going to Paoli Auto Repair for over 15 years. The have been consistently excellent. Great workmanship, thorough and honest. Have recommended them to several friends and neighbors, all of whom are happy with the quality of the work.
Manager from Paoli Auto Repair responded on 03/03/2025 04:24 AM

It’s fantastic to hear about your 15-year journey with us at Paoli Auto Repair! We pride ourselves on delivering consistent quality. It’s always a pleasure to serve loyal customers like you, and we appreciate you spreading the good word to your friends and neighbors. Just remember, sharing is caring—especially when it comes to fabulous automotive care! Here’s to many more years of happy driving.

MG
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Matthew G.
Paoli, PA
Volkswagen Atlas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Always great!
Detailed explanation of what was recommended to be done this visit plus items recommended for the next 3+ months. Service performed as expected.
Manager from Paoli Auto Repair responded on 03/02/2025 09:34 AM

We appreciate your feedback and are glad to hear that you found our explanations helpful. It’s always our goal to keep you informed about your vehicle's needs, both immediate and future—like a friendly neighborhood mechanic giving you a heads-up on what to look out for. We're here to ensure your car stays in tip-top shape for the long haul. If there’s anything else you need, just let us know!

Verified Customer
Malvern, PA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Hyundai service
Effective and excellent service as always
Manager from Paoli Auto Repair responded on 03/01/2025 09:36 AM

We're glad to hear that our service continues to hit the mark for you! It's our goal to keep things running smoothly and efficiently, so knowing that you find us effective and excellent warms our gears. We look forward to keeping your vehicle in tip-top shape!

AH
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Amy H.
West Chester, PA
Mazda RX-8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
George is the best
George takes exceptional care of all 3 of my cars.
Manager from Paoli Auto Repair responded on 02/24/2025 10:55 AM

It’s wonderful to hear that George is keeping all three of your cars in top-notch shape! We appreciate your trust in us, and we’ll keep working hard to make sure your cars stay as happy as they can be on the road. Safe driving!

Verified Customer
Malvern, PA
Volkswagen Atlas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Atlas is fixed
George is the best!
Manager from Paoli Auto Repair responded on 02/21/2025 11:00 AM

It sounds like George has really made an impression! We’re glad you had such a positive experience. His expertise and friendly approach are definitely key ingredients in our recipe for success. We appreciate you sharing your thoughts—it's customers like you that keep us motivated to do our best.

MS
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MIKE S.
Conshohocken, PA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Inspection
Great communication with Frank about the status of my car. Work performed as quoted.
Manager from Paoli Auto Repair responded on 02/21/2025 07:17 AM

We appreciate you taking the time to share your experience. We're glad the work was completed as quoted and that everything went smoothly. If you ever need our services again, just give us a shout!

AS
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Andrew S.
Wayne, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
10
Fixed my non start issue and more
Frank and PAR are top notch. I just moved here after having a trusted mechanic for my whole life in my old town, and was looking for a new one. I have found them.

My car wouldn't start, and after submitting an appointment request, they contacted me quickly and allowed me to have it towed there, providing an accurate and transparent timeline for its repair. They not only solved the non start issue but alerted me of several others (as it appear the previous owner of the car failed to!) Frank was 100% transparent with prices and walked me through literally everything that needed to be done, along with things that may need to be done in the future (being 100% honest about which I could live with for now and which I could not).

Price was absolutely fair for the service. I will be going exclusively here from now on.

Thank you all!
Manager from Paoli Auto Repair responded on 02/21/2025 04:11 AM

We're glad to hear you found us and that we could step in as your new go-to mechanic! It sounds like your car had quite the secret life before it met Frank, but we're on a mission to uncover the truth, one repair at a time. Transparency and clear communication are our bread and butter, so it's great that you appreciated that—we promise our prices won’t give you any unexpected surprises, just solid service. We'd love to help keep your car running smoothly and the secrets of the previous owner in the past.

EH
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EDNA H.
Berwyn, PA
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Benefiting from Paoli Auto
Two generations of my family have appreciated the knowledgeable and friendly service Frank and Tim have given us over the many years. They are very accommodating with scheduling and time of service. I feel their pricing is very fair. How can I go wrong with them and their team? We started with Paoli Auto approximately 30 +years ago and will continue.
Manager from Paoli Auto Repair responded on 02/18/2025 04:18 AM

It's wonderful to hear that your family has trusted us for over 30 years! We’re quite flattered to be the go-to for two generations. We always aim to provide knowledgeable service and it’s fantastic to know that our efforts haven’t gone unnoticed. As for pricing, we believe in keeping it fair. Here’s to many more years of keeping your wheels spinning smoothly with us!

MM
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MARGARET M.
Paoli, PA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Resolved flat tire
Their service is amazing: called this morning for a tire inspection. They recommended 1 new tire matching the other 3, and waiting until all of them need to be replaced. By the end of the day, a new tire was ordered and installed. Every time I have inspections and oil changes, they thoroughly check the car for potential problems.
Manager from Paoli Auto Repair responded on 02/18/2025 04:21 AM

We appreciate you taking the time to share your experience! We're glad to hear that you find our inspections detailed; we like to think of ourselves as your car’s best friend, always looking out for potential issues. Safe travels out there, and we’re here when you need us again!

BG
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BARRY G.
Devon, PA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
excellent
I have been going there for more than 40 years. I trust Frank and his team—very important in car repair.
Manager from Paoli Auto Repair responded on 02/14/2025 06:57 AM

We appreciate your loyalty over these four decades. Trust isn't something you find in the owner's handbook, but here at Paoli Auto Repair, we like to think it runs in the family! 

Verified Customer
Norristown, PA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Tremendous job!!!!
Tremendous job!! Professional, friendly and knowledgeable people!
Manager from Paoli Auto Repair responded on 02/13/2025 06:53 AM

We appreciate your feedback. We strive to keep things professional while also making sure our garage feels like a friendly pit stop. Your support means a lot to us ! 

RC
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RICHARD C.
Phoenixville, PA
Subaru Outback (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Fast, thorough, knowledgeable, honest
I had an issue with my power steering, and was able to get an appointment within 2 days to get it repaired. While the car was there, they also found an issue with my radiator and were able to fix it all in one day, and explained everything the did thoroughly.
Manager from Paoli Auto Repair responded on 02/13/2025 04:25 AM

Were glad we were able to help and get you back on the road quickly. Thank you for your positive review ! Look forward to working with you again. 

VS
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VICTORIA S.
Chesterbrook, PA
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Dependable, Reliable, Professional, Knowledgeable and Reasonably Priced!
Paoli Auto Repair is a neighborhood gem! The staff are helpful in explaining the issues with our now aging vehicles. I feel safer on the road knowing that PAR has serviced our cars!
Manager from Paoli Auto Repair responded on 02/12/2025 04:41 AM

We're glad to hear that you feel safer on the road after visiting us! Our team loves helping customers understand their vehicle issues, and it's great to know you found them helpful! We look forward to working with you in the future. 

TM
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Tom M.
Pennsburg, PA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Best in the business!
Always a pleasure seeing the staff at Paoli Auto Repair. Great experience every time. I’ve been going here for quite some time and they show true professionalism each time I go in. Whether it’s an inspection or something more complicated they explain the repairs ahead of time with estimating the cost. This is a huge plus for me. If you are looking for a new auto repair shop this is the place. You’ll be a customer forever like me !
Manager from Paoli Auto Repair responded on 02/11/2025 11:13 AM

We're glad to hear that your visits to Paoli Auto Repair have been nothing short of excellent! It sounds like our team is doing a great job of keeping you in the loop and providing that all-important transparency with repairs and costs. We're all about ensuring our customers feel like part of the family. We appreciate your loyalty and hope you continue to drive with us for many miles to come. Thanks for letting others know where to find a solid shop!

DB
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DAN & CAROL B.
Malvern, PA
Lexus GX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Highly Recommend
Excellent work and very easy to deal with. Have used them for many years.
Manager from Paoli Auto Repair responded on 02/06/2025 04:44 AM

We really appreciate your long-standing support and kind words ! Always a pleasure working with you and look forward to that in the future!

Displaying Review 1 - 15 of 219 in total
Service Coupons and Posts
Thanks for the awesome review! 🎉 We're thrilled to hear our team could help you with your PA inspection and battery situation. ⚡️ Keeping you safe on the road is our priority! Drive by anytime for more advice or help! 🚗💨 #PaoliAutoRepair #CustomerCare
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We're thrilled to help keep your trusty rides in top shape! 🚗🔧 Tim and Frank love a good challenge, especially with those tricky plugs and fancy Benz repairs. Thanks for trusting us with your vehicles! 🙌✨ #PaoliAutoRepair #CarCareExperts
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Thanks for the glowing review! We're thrilled you had a smooth experience with Tim and Frank. 🛠️ From oil changes to wiper whispers, we've got you covered! Stay warm while we wait for that freon check. 🚗💨 #PaoliAutoRepair #CustomerSatisfaction
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Welcome to the neighborhood! We're thrilled to hear you enjoyed your visit and found our team thorough and professional. 🚗👏 Thank you for recommending us—you're officially part of the Paoli Auto Repair family! #WelcomeHome #AutoCareExperts
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We're blushing! 😄 It's heartwarming to know our customers trust us for 40 years and counting! Whether it’s a 20-year-old van or a math problem, we’re here to keep you rolling. Thanks for spreading the word! 🚐✨ #CustomerAppreciation #PaoliAutoRepair
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Thanks for the love! 💖 We're thrilled to keep your 17-year-old Acura running smoothly. It's like a vintage fine wine—better with age! 🍷🚗 Here’s to many more years of flawless rides! #PaoliAutoRepair #VintageCars
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?✨ Trust is key in auto repair, and we’re thrilled to have such loyal customers! Frank and the team are always here to keep your wheels turning smoothly. Thanks for your years of support! ?? #PaoliAutoRepair #TrustworthyService
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? Thank you for the fantastic review! We're thrilled to keep your Jeep running smoothly without unnecessary surprises! Your trust means the world to us. Here's to more worry-free journeys ahead! ? #PaoliAutoRepair #CustomerAppreciation
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Thanks for the awesome review! ?️ We're thrilled to hear your first visit was a hit! Our team is always here, ready to keep your ride in tip-top shape. ?? Looking forward to seeing you again! #PaoliAutoRepair #CustomerLove
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Thank you for trusting us with your ride for over 17 years! ? We're thrilled to keep you and your car happy without any fancy upselling. Here’s to many more worry-free miles ahead! ?️ #CustomerLove #TrustworthyService
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?✨ Thanks for the kind words! We're thrilled to make your auto maintenance a breeze. No one likes car troubles, so we’re here to keep things running smoothly! ? Your A+ just made our day! #AutoCare #PaoliAutoRepair
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We're blushing! ?? Thanks for the shoutout! At Paoli Auto Repair, we're all about honesty and reliability—no upsells, just great service. We'll have you in better hands than your dealership! #AutoCare #TrustThePros
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We’re thrilled to hear that our team hit the mark! ?? Helpful and accommodating is our specialty! Thanks for the shout-out; we’re always here to keep your ride smooth. ? #CustomerAppreciation #PaoliAutoRepair
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Thanks for the awesome review! ? We're thrilled to hear our team explained the process without any unnecessary "car-ception" ?. Happy to keep your truck running smoothly without surprises! #HonestService #PaoliAutoRepair
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Thanks for the fantastic review! ?? We love keeping your trucks running smoothly—and saving you money along the way! Who knew batteries could have a hidden talent for surprises? ? We appreciate the recommendation! #CustomerLove #AutoCare
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Thank you for trusting us with your cars for over 40 years! ?? We're thrilled to provide the "above and beyond" service you deserve. A flat tire? No problem, we’ve got your back! ?️ Cheers to many more miles together! #PaoliAutoRepair #ServiceWithASmile
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We’re thrilled you found scheduling a breeze! ?? Our thorough checks are just our way of saying “we care” about your ride. Thanks for trusting us with your oil change! ?✨ #PaoliAutoRepair #CarCareExperts
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We're thrilled to hear you had a tremendous experience with us! ? Winterizing in just an hour? Now that’s some speedy service! ?❄️ Thanks for recognizing our team—Frank’s memory is sharper than a winter's chill! ? #PaoliAutoRepair #CustomerAppreciation
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We’re thrilled to hear about your experience! ? No charge for a Christmas miracle? Talk about the gift of giving! ?✨ You’re in good hands with our trained mechanics. Thank you for the trust and high recommendation! #PaoliAutoRepair #AutoCare
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✨ We love keeping your ride smooth! ?? Thanks for trusting us with your car! Diagnosing those vibrations is our cardio! ? We're thrilled to hear you had a great experience. See you next time for service with a smile! #PaoliAutoRepair #SmoothRides
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We appreciate the love! ❤️ At Paoli Auto Repair, we're all about speedy diagnostics and repairs—like your car’s personal pit crew! ?️ Thank you for trusting us with your ride! #AutoMagic #CustomerLove
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Thank you for recognizing our unbiased approach! We strive to keep your ride running smoothly without any extra fluff—just the good stuff! ?? Your trust means the world to us! #HonestService #PaoliAutoRepair
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We're thrilled to hear you enjoyed our top-notch service and friendly banter! ☕? We love keeping your car running smoothly while having a little fun along the way. Thanks for the kind words! #PaoliAutoRepair #CarCareWithACareer
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We’re thrilled to welcome our new neighbors! ? Thanks for trusting us with your wheels—18 years isn’t easy to beat! We’re glad to hear our team kept you rolling smoothly. ?? Here’s to many more miles together! #PaoliAutoRepair #NewFriends
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?? Big thanks for trusting your fleet with us for decades! We love keeping your rides running smoothly, even when flying debris tries to play hardball. Frank and the team are here to make it right, as always! ?? #PaoliAutoRepair #CarCareHeroes
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We're thrilled to hear you had a stellar experience with us! ?✨ Quality service and honesty are our fuel! Thanks for the high recommendation—you're the real MVP! ? #PaoliAutoRepair #CustomerAppreciation
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We’re thrilled to hear you had a stellar experience at Paoli Auto Repair! ?✨ Our team loves keeping cars and customers happy! We promise to keep your ride running smoothly. Thanks for trusting us with your wheels! ?️ #AutoRepair #CustomerSatisfaction
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Thank you for your awesome review! We're thrilled to hear that Frank and the team have gone above and beyond for you. ?? Your trust means the world to us! We're here to keep you on the road with a smile. #PaoliAutoRepair #CustomerServiceExcellence
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Thanks for the glowing review! ? We're thrilled to hear that Frank and the team delivered top-notch service as usual. We're here for all your auto maintenance needs. ? #CustomerAppreciation
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Thanks for the wheels-up review, Jay and Kim! ?? We're thrilled to be your trusted pit crew. Your support fuels us. #CustomerAppreciation #AutoRepair
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Rick and Carol! We're glad we could get you back on the road fast. We appreciate your support! #FiveStarService #HappyCustomers ??
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? Thanks for the 5-star review, Jeff & Grace! It's great to hear that our detailed service and quick turnaround met your expectations. Your trust means the world to us. We're here for all your automotive needs! #CustomerSatisfaction #AutoRepair ?
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Thanks for the 5-star review, Lois! We're delighted to know you're happy with our service. We appreciate your support and look forward to seeing you again soon! ??️ #CustomerAppreciation #PaoliAutoRepair
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Thanks for the 5-star review, Janelle! ? We're thrilled to hear we hit the mark for you. Our team is always here to keep your wheels turning smoothly. #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, George! Keeping you in the loop is our thing - glad you appreciated it. ??️ #CustomerSatisfaction #AutoRepair
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Thanks for the five-star love, Karina! ? We're delighted to have provided you with great service. Our team is always here for you! #CustomerAppreciation #Grateful
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? Thanks for the love! We're thrilled to be your go-to for 20 years! Our team is all about honesty and top-notch service. Keep those wheels rolling! ? #CustomerAppreciation #AutoRepair
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?Thank you for your kind words, Carina! We're thrilled to hear you've had a great experience with us. We're always here to provide top-notch service and a friendly atmosphere! #CustomerAppreciation #PaoliAutoRepair
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Thanks for the stellar review, Ralph & Carolyn! ? We're thrilled to have kept your cars in top shape for over 20 years. ? Our team is dedicated to providing efficient and trustworthy service. We appreciate your loyalty! #PaoliAuto #CustomerAppreciation
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Thank you for trusting us with your vehicles for over 20 years! We're thrilled to have kept your cars running smoothly. Here's to many more years of honest and professional service! ?✨ #CustomerAppreciation #AutoRepair
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Thanks for the stellar review! ? We're all about honesty and great service, not racking up bills. It's awesome to hear about your satisfaction! #HonestService #CustomerSatisfaction ?
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Thanks for the shoutout! We're so glad to hear that you had a top-notch experience with us. Your trust means the world to us! ? #HappyCustomer #FiveStarService
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Thanks a V8 engine for the awesome review! ?? We're thrilled to be your go-to for auto care. Your trust means the world to us! #CustomerSatisfaction #AutoCare
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We're thrilled to have had your trust and support for 10 years! ? Thanks for the shoutout to Frank and the team at Paoli Auto Repair. Your loyalty means the world to us! #CustomerAppreciation #AutoRepair
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? Thank you for your loyalty and for trusting us with your family's cars! ? We appreciate your support for over 30 years. #CustomerAppreciation #AutoRepair
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? Thank you for the 5-star review! We're thrilled to be your go-to since 2004. We're glad you appreciate our honesty and reliability. We're here for you! #CustomerAppreciation #CarCare
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Thanks for the 5-star review, Rj! ? We're thrilled to hear that you had an exceptional experience with us at Paoli Auto Repair. Quality repairs are our specialty! ?️ #CustomerAppreciation #QualityService
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Thanks for being a part of the Paoli Auto Repair family for 25 years! We appreciate your trust in our honest and quality service. ?? #CustomerAppreciation #PaoliAutoRepair
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Thanks for the 5-star review, Kevin! ? We're thrilled to be your go-to for all your vehicle needs. Frank, Tim, and the team will be delighted to hear your kind words. We're always here to keep your wheels spinning! #CustomerAppreciation #PaoliAutoFamily
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Thank you for the 5-star review, Anthony! Quick and simple repairs are our specialty. We're thrilled to have met your expectations. ?? #CustomerSatisfaction #PaoliAutoRepair
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? Thank you for the glowing review, we appreciate your loyalty over the years! We're so grateful for your support and we'll always have your back, even when it comes to warranty surprises. ? #CustomerSatisfaction #AutoRepair
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⭐️⭐️⭐️⭐️⭐️ We appreciate your kind words! ?? Thank you for trusting us with your car! #Paoli #AutoRepair #BestService
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? Thank you for the 5-star review! We're glad we could provide valuable information and assist with your warranty status. ⚙️✨ We appreciate your trust in us! #CustomerAppreciation #PaoliAutoRepair
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? Thank you for your glowing review! ? We're thrilled to hear that you have confidence in our work and appreciate the care we provide to your car and you. ? #CustomerAppreciation #PaoliAutoRepair #QualityService
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