business image

Parker Brake & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(426 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Since 1962, Parker Brake & Alignment has provided motorists in the Grand Rapids, MI 49503 area with comprehensive auto repair services that include 4x4 Services, Alignment, Batteries, Bonding & Relining, Brakes, Car & Truck Care, Counter Services, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Since 1962, Parker Brake & Alignment has provided motorists in the Grand Rapids, MI 49503 area with comprehensive auto repair services that include 4x4 Services, Alignment, Batteries, Bonding & Relining, Brakes, Car & Truck Care, Counter Services, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Miscellaneous Services, Tires, Transmission Services and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.
...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(616) 243-7769

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
729 Burton St SW Grand Rapids, MI 49503-8005
Parker Brake & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(426 Reviews)

AV
gravatar
ALEXANDRA V.
Grand Rapids, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2025
verified customerVerified Customer
10
Happy with the end results
Good service at a budget-friendly price. Answered all my questions in a friendly and understanding manner. They did their best to get the work done as quick as possible.

LS
LAURIE S.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Vehicle check and brakes
Over and above service

TC
Tammy C.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Tammy said she appreciates their service. They did everything she asked them to do.
Recommended

BM
Bob M.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Bob said they took him right in for his appointment and he was out in 1 hour.
Recommended

WM
William M.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
William stated they did a good job.
Recommended

JT
Joel T.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Joel stated they service diesel, they are needed and he appreciates their business, he recommends their business.
Recommended

EV
Ed V.
Wyoming, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Ed said everyone is nice and they do a good job.
Recommended

PL
Pam L.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Pam said they are not pulling the wool over her eyes, honest to work with, appreciate their knowledge.
Recommended

PB
Paul B.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Paul said that they are better than other places.
Recommended

BA
Brett A.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Brett said every time, they are friendly and meet his needs.
Recommended

DD
Daniel D.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Daniel said he was surprised when he went to get an inspection for his ride share vehicle and they did not charge him anything.
Recommended

KH
gravatar
KEEGAN H.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
9
Quick and easy
I’ve used Parker many times. They’re always quick and easy.

DB
gravatar
DAVID B.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
THE BEST DAM GARAGE IN TOWN
Another great experience at Park Brake. They have an amazing team of professional talent . First off, is Bill, the service manager. Top of his class. then the technicians, A solid cut above all. I can be assured the repairs will be done right. Not to mention if they notice any thing else thats going to be a problem,they don't just blow it off. I brought my car in for a leaking power steering issue. The sharp eyed tech noticed my Water Pump was going out. They repaired it before I was stranded on the side of the road. Thank You Parker Brake

AF
ALVARO F.
Hudsonville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Quality service
Amazing service even with the short notice. My truck was aligned properly even when other shops wouldn't do it. Thanks guys much appreciated

GT
Gene T.
Wyoming, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Gene said it's been good and he's been dealing with them for years.
Recommended

Displaying Review 1 - 15 of 426 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.