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Parker Brake & Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(94 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy.

Categories
Auto Repair, Tires, Oil Change
Contact
(616) 530-2216
Closing in 16 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2549 Ivanrest Ave Sw Grandville, MI 49418
Parker Brake & Auto Repair 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(94 Reviews)

AW
Amanda W.
Howard City, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Amanda says it is always consistent good service and quality work. She said they have good people.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 02/06/2025 01:48 PM

Thank you my friend.  Have a great week and weekend.  Sara - Mgr


LL
Lori L.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Lori said the business went over and above to find the best way to fix her vehicle.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 02/03/2025 06:44 AM

I thank you for the kind review.  Helping you is our business. If you need us again for anything, you know where we are.  Sara - Mgr


DR
Darrell R.
Wyoming, MI
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Darrell said he thought they were rock stars. He said he usually does his own work but couldn't figure out the timing on his vehicle, as it is older. He added they did a great job, the woman behind the desk was very personable and he talked to her for a bit before she left. He said great service all around.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 01/13/2025 07:02 AM

Thank you for the wonderful review.  It was great to meet you for the first time.  I am glad we were able to help you with your truck.  Have a great day. God bless - Sara


GM
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GARY M.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Brake Line
We had our Buick towed to Parker Brakes on a Monday but with an appointment on Wednesday. They called us on Monday already to let us know what was going on. They ordered parts and had my car done on Tuesday. We encountered very friendly staff and they showed us the part that came off and explained exactly what went wrong. I definitely would go back again,
Sara V. from Parker Brake & Auto Repair responded on 01/09/2025 01:46 PM

It was great to meet you guys and thanks for your kind words.  We love helping our customers, whether they are old friends or new friends.  Hope to see you again when it is needed.  Thank you, Sara - Mgr


WC
Wheeler C.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
Category: Service
Wheeler said the business did good, did exactly what he asked them to, and had a reasonable price.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 12/23/2024 02:02 PM

It was great to see you and Congrats on your retirement.  Thank you for the kind review.  Merry Christmas, Sara - Mgr


WM
William M.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
William said they did a good job.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 12/11/2024 05:38 AM

We thank you for the kind review.  It was nice that we were able to get you in and help you so quickly.  Merry Christmas, Sara - Mgr


RC
Robert C.
Belding, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/15/2024
verified customerVerified Customer
Category: Service
Robert said the work was done even though the price was a bit high.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 12/02/2024 07:12 AM

Parker Brake worked to finding anything we could to make the cost less for this big repair, but my biggest concern is, was the work done completely and satisfactory.  The vehicle is running now with no concern to this repair.  If not, please contact us soon. 616-530-2216  God Bless, Sara - Mgr


SM
Steve M.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
Category: Service
Steve said it was great all around, everything was great.
Recommended

DC
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DAN C.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2024
verified customerVerified Customer
10
Sarah was very nice and professional. The service was great. Very happy.
Sarah was very nice and professional. Service was great. I will be back. Thanks ?.
Sara V. from Parker Brake & Auto Repair responded on 10/21/2024 02:07 PM

Great to see you again.  Come again when you need us.  Sara - Mgr


RL
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ROBIN L.
Hudsonville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Customer Friendly
Excellent service and excellent quality of service
Sara V. from Parker Brake & Auto Repair responded on 10/21/2024 02:05 PM

Thank you for such a nice review.  I am glad we were able to do your tires before winter.  See you when you need us again.  Sara - Mgr


JF
James F.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2024
verified customerVerified Customer
Category: Service
James said they treated him well.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 10/21/2024 02:02 PM

I am happy that we did a good job for you.  Hope to help again when needed.  Sara - Mgr


DR
Dennis R.
Wyoming, MI
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
Category: Service
Dennis said it was very good. He said liked working with them, and very professional.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 10/08/2024 11:59 AM

Thank you for the kind review.  Let us know when we can help again.  Sara - Mgr


BM
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BRYZON M.
Grandville, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/16/2024
verified customerVerified Customer
10
Customer service
Excellent customer service care and regular updates about my vehicle.
Sara V. from Parker Brake & Auto Repair responded on 10/08/2024 12:01 PM

Bryzon, we are so pleased to be able to help you and Strong Tower Ministries.  Please continue coming to see us and we will strive to be our best on each occasion.  God Bless - Sara


BM
Bryzon M.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2024
verified customerVerified Customer
Category: Service
Bryzon said like their customer care services, and they kept updating him as to what is happening.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 09/16/2024 01:37 PM

Bryzon, thank you for sending more our way.  I am glad that we were able to help him.  God bless. Sara - Mgr


SS
Shane S.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
Category: Service
Shane said they did a good job at a fair price.
Recommended
Sara V. from Parker Brake & Auto Repair responded on 09/16/2024 01:31 PM

Thank you for the kind review.  I am happy that we were able to help you.  See you again when you need us.
Sara - Mgr


Displaying Review 1 - 15 of 94 in total
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