The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy.
Verified CustomerThanks! Great to see you and both your cars in one day. Sara - Mgr
Verified CustomerThanks for coming to see us. Talk to you again when you need us. Ha ha. Sara - Mgr
Verified CustomerNacole, I apologize for the confusion with the pricing and the diagnosis on your vehicle. Your vehicle was brought in running poorly and misfiring on 3 cylinders. We performed the normal processes of diagnosing a vehicle. Your fuel pressure checked good, we checked for proper ignition system performance on all cylinders. That system is working with no issues. All the normal tests were coming back with normal results and we needed to perform further testing. I believe it was at that point you called to check up on your vehicle and we explained that it would require another hour of diagnostic time to continue testing. Our understanding was that you wanted us to proceed with further testing. We checked everything else possible without disassembling the engine for a visual inspection. We performed a compression test and determined there is an issue with the RH bank of the engine. It was at that time we called you and explained that we would need to do some follow up testing to perform a cylinder leak-down test or perform some disassembly of the engine. You declined us going further with anymore diagnostic time and charges because you did not want to spend anymore money on the car. The total charges ended up being $264.00 and covered the total diagnostic process to determine why the vehicle didn't run properly. The vehiclew wasn't fixed because the repairs were declined.
Verified CustomerVerified CustomerThanks for the great review. It was nice to see you. Thanks, Sara - Mgr
Verified CustomerThank you my friend. Have a great week and weekend. Sara - Mgr
Verified CustomerI thank you for the kind review. Helping you is our business. If you need us again for anything, you know where we are. Sara - Mgr
Verified CustomerThank you for the wonderful review. It was great to meet you for the first time. I am glad we were able to help you with your truck. Have a great day. God bless - Sara
Verified CustomerIt was great to meet you guys and thanks for your kind words. We love helping our customers, whether they are old friends or new friends. Hope to see you again when it is needed. Thank you, Sara - Mgr
Verified CustomerIt was great to see you and Congrats on your retirement. Thank you for the kind review. Merry Christmas, Sara - Mgr
Verified CustomerWe thank you for the kind review. It was nice that we were able to get you in and help you so quickly. Merry Christmas, Sara - Mgr
Verified CustomerParker Brake worked to finding anything we could to make the cost less for this big repair, but my biggest concern is, was the work done completely and satisfactory. The vehicle is running now with no concern to this repair. If not, please contact us soon. 616-530-2216 God Bless, Sara - Mgr
Verified Customer
Verified CustomerGreat to see you again. Come again when you need us. Sara - Mgr
Verified CustomerThank you for such a nice review. I am glad we were able to do your tires before winter. See you when you need us again. Sara - Mgr