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Patriot Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(529 Reviews)
63
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Score Details

5 stars
79%
4 stars
11%
3 stars
3%
2 stars
1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
37
Total ReScores™
4.6
ReScore™ Average
63
Net Promoter Score ®

Business Details

About

Patriot Hyundai is located in Bartlesville, OK, and is easily accessible from Tulsa, OK and Independence, KS. Call us today to schedule an appointment with our Service Center, or visit our website to schedule online! We look forward to seeing you soon. Patriot Hyundai is located in Bartlesville, OK, and is easily accessible from Tulsa, OK and Independence, KS. Call us today to schedule an appointment with our Service Center, or visit our website to schedule online! We look forward to seeing you soon.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(918) 608-9092
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2001 S.E. Washington Blvd. Bartlesville, OK 74006
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(529 Reviews)
Write a Review
Recent Reviews
MB
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Mike B.
Thayer, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/27/2025
1
Category: Service
Very Bad Service!
This is the worst experience we have ever had buying a vehicle. The very first car they ever sold us was one that had deployed air bags, but were never fixed. They assured us the car went through a 40 point inspection, somehow they missed the hole in the lower part of the dash on divers side and the yellow tether strap hanging down indicating air bags had been deployed, but never replaced. We took the car back against our better judgment bought another one. A brand new one at that. We began to notice the heater was not working blowing lukewarm air at best. We took it back they assured us there was nothing wrong with it. Then check engine light came on, all of this happens approximately less than a year after purchase, we had it diagnosed came back with a code of P2181 indicating something wrong with cooling system. Took the car in, it was suggested they check the thermostat, they said it was a recall they “fixed” the problem and should have no more problems. Never running their own diagnostic test. About 2 weeks or so later check engine light comes on. We have it diagnosed again, getting the same came and again suggesting to check the thermostat. We call they say bring it in it will take about an hour to fix. Nearly 4 hours later we are on our way home! It is extremely frustrating to have to go back multiple times to fix this problem. This place is VERY lacking in communication. No one communicates with anyone. It is evident by the fact when you take your car in for a 1 hour fix, and the ones working on said vehicle says I really don’t know why they tell customers that. Very poor service! I would never recommend to anyone.
JC
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Jackie C.
Independence, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2024
0
Category: Service
Oil leaking after oils change.
I had my oil changed on Saturday. Saturday night and Sunday noticed oil spots. No oil is registering on dip stick. Parked it and calling dealership tomorrow. I live in Independence ks.
JC
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Jackie C.
Independence, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2024
0
Category: Service
Oil leaking and engine noise after oil change on Saturday.
I had my oil changed on Saturday May 4. Now noticing oil spots, oil burning smell and engine noise upon returning home. Just checked my oil and it's not registering that there is any. I live in Indy ks.
JC
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Jackie C.
Independence, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2024
0
Category: Service
Oil leaking and engine noise after oil change on Saturday.
I had my oil changed on Saturday May 4. Now noticing oil spots, oil burning smell and engine noise upon returning home. Just checked my oil and it's not registering that there is any. I live in Indy ks.
JC
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Jackie C.
Independence, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2024
0
Category: Service
Oil leaking and engine noise after oil change on Saturday.
I had my oil changed on Saturday May 4. Now noticing oil spots, oil burning smell and engine noise upon returning home. Just checked my oil and it's not registering that there is any. I live in Indy ks.
LJ
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Linda J.
Chelsea, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2023
8
Category: Service
Service
Friendly staff…comfortable waiting area
CM
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Councilman M.
Dewey, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/12/2023
0
Category: Service
Spending more on repairs every day
The safe reliable car I bought was in the shop same week been pouring money into it just to try to keep it safe to drive. Right now Wing and a prayer. Kindness of others.
RM
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Ruth M.
Independence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
10
Category: Service
Great Experience
My husband and I bought a car at Patriot Hyundai. It was our first experience with Patriot. Nate Miller, our salesman, was great! Friendly, honest, helpful, knowledgeable. We got a good, fair deal. We’re very pleased. We recommend Patriot and Nate!
PS
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Paul S.
Sedan, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/24/2022
1
Category: Service
unhappy
I have purchased six cars from Patriot. there have been some issues but we found a solution. This time I had not done my homework and took 25,000 for my 2021 Hyundai Sonata Limited when it should have been closer to 30,000. So they got mine for 25,000 and have it priced for 34,500 that is a great markup for them. They did finally give back 500.00 because they sold the 2020 Santa Fe for 500.00 more than they asked. This took a lot of time and runaround to get. Check is in the mail. I know this is my fault for not doing my homework but feel they took advantage of me big time. This will be my last deal with them. I have lost a lot of sleep but will get over it. I hope they enjoy the nice profit I gave them!!!
SC
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Stan & Tina C.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2022
10
Category: Service
The Place to go
My wife and I are travelers from Matoaka Virginia. We stop here for service whenever we can. Great people and great service. Our local dealer at home is always 3 to 4 weeks out, so, We take a little road trip. We always fell welcomed here. Thanks, Patriot Hyundai !
CE
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Crystal E.
Bartlesville, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2022
10
Category: Service
Awesome Sales Team!
Matthew Callahan is an awesome Sales Representative, and Joe Calistro was backing him up like a pro. Communication was awesome during this buy on a new Hyundai Kona. After being in a V8 truck for the last 15 years, I forgot how nice it was to get 30 miles to a gallon in town. This will make my wife and I our 2nd Hyundai and again, not disappointed. Thanks again and we will be back soon!
ME
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Mark E.
Bartlesville, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2022
10
Category: Service
Awesome!
Matthew Callahan is an awesome Sales Representative, and Joe Calistro was backing him up like a pro. Communication was awesome during this buy on a new Hyundai Kona. After being in a V8 truck for the last 15 years, I forgot how nice it was to get 30 miles to a gallon in town. This will make my wife and I our 2nd Hyundai and again, not disappointed. Thanks again and we will be back soon!
BW
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Brandie W.
Bartlesville, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
10
Category: Service
Customer for life
Jake Molder was amazing. I had so much anxiety about car buying I was considering purchasing through an online service just so I didn't have to deal with a sales person and I am so glad I didn't. Nothing beats the personalized customer service I experienced with Jake. Not only did Jake get me in the perfect car, (2020 Nissan Pathfinder) he also helped my mother get her perfect car (2022 Hyundai Tucson Limited) the same day. Jake was patient, kind, and very knowledgeable. He took the guess work and anxiety out of car buying. Jake even went a picked my car up from another dealership without me being sure I was going to buy it. He answered every question we had and just made the whole process easy and stress free. I highly recommend him to anyone looking at purchasing a vehicle and I will definitely return to him for my next purchase. His customer service skills are wonderful and I know if I have any questions or concerns I can go back to him for help. I can't thank him enough for this wonderful experience.
Jennifer H. from Patriot Hyundai responded on 03/28/2022 09:09 AM

Thank you for the 5 STAR review!

Verified Customer
Bartlesville, OK
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Satisfied Customer
We purchased our Hyundai about two years ago! The sales staff and service people are professional and prompt to take care of our needs!
I recommend the dealership because of the people!
Jennifer H. from Patriot Hyundai responded on 03/28/2022 09:07 AM

Thank  you for the 5 STARS!

CG
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Clyde G.
Bartlesville, OK
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recall repair
Repair was finished in a timely manner. Very friendly people at drop off and pickup.
Jennifer H. from Patriot Hyundai responded on 03/22/2022 02:42 PM

Thank you for the 5 STAR review.

Jennifer H. from Patriot Hyundai responded on 03/22/2022 03:15 PM

Thank you for the 5 STAR review.

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