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Pat's Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,016 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs. Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs.

Categories
Repair Shop, Car Maintenance, Auto Repair
Contact
(910) 791-8481
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5009 Carolina Beach Rd suite a, Wilmington, NC 28412-7841
Get Directions
Pat's Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,016 Reviews)
Write a Review
Recent Reviews
DR
DOMENICK R.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
20-year old Town & Country
Dwight and the folks at Pat’s were great—friendly, professional, and prompt with communicating what needed to be done.
LR
LYNETTE R.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent
Great service, honest answers, didn't try to sell me anything I didn't need
GL
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GAIL L.
Wilmington, NC
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great service team
I have used Pata Auto Service for several years. David is my go to guy. I feel like he looks out for my safety,as far as my vehicle. Also tries to do it as reasonably as possible. Dwight and the rest of the front desk staff are also great. I have recommended several friends and they like Pars also
GB
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GAIL B.
Wilmington, NC
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Inspection
Great, quick service.
CS
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CHRISTOPHER S.
Wilmington, NC
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Quick and reliable
I use pets for my 2014 Tahoe service. But today, I brought a vehicle in for a pre-purchase inspection. They were able to perform it while I waited, reviewed the findings with me, and I was on my way. Would not hesitate to do it again.
DN
DAVID N.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Perfect!
I was told right off the bat what needed to be done, given an estimate that was right on the money, and treated wonderfully both in person and on the phone.
FD
FRANCES D.
Wilmington, NC
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Pat's is the best!
Had a flat tire - in my driveway! A friend came and put the donut on so I could get to Pat's. In no time, the flat was fixed and donut was aired up (it had been super underinflated). Now, they have "rescued" both of my vehicles. They are my heroes!
JN
JOANN N.
Wilmington, NC
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
The guys always do a great job
Every time I bring my truck to Pats I know that the job will be done correctly
LR
LAURIE R.
Wilmington, NC
Nissan Kicks
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
The absolute best
Excellent service
From the initial phone call- service and then walking out the door Pat's Auto is top notch!!!
Verified Customer
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Last minute needs
Courteous. Professional and helpful. Pretty simple things you need when getting any work done on your vehicle. Timeliness was perfect and honestly is paramount in this business. I was so impressed I'm dropping my daughters car off tomorrow.
BA
BERNADETTE A.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Courteous and Quick!
Worked with Dave and he was awesome!
I needed a new AC systemand he took care of our for me right away
Highly recommended!
RK
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RUTH K.
Wilmington, NC
Ford Bronco Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Tire repair
Speedy repair by professional technicians
JM
JEFFERY M.
Wilmington, NC
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Customer
Picked up some road screws and nails in my tires; Pat’s crew pulled the offenders and plugged the leaks - lifetime service on the tires I bought there; in and out in about an hour and no charge. Happy Easter.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:31 AM

Jeffery,

Happy Easter to you as well. We're happy we could plug those tires for you and have you back on the road. Thank you for your business!

KB
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KAREN/RICHARD B.
Wilmington, NC
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Usual personal interaction that bleeds confidence. Wonderful experience
A 25 year customer and I’ve never been disappointed. Excellent troubleshooting and very reasonable pricing. If I was young enough I’d be with them another 25 years.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:28 AM

Karen/Richard,

Thank you for being our customer for almost 30 years now! We're delighted to have your business and we're always happy to help in any way we can.

Verified Customer
Wilmington, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Battery replaced
They are always very friendly polite and polite.Had my battery replaced in no time.was told by other places would take an hour to replace battery and some places could not guarantee that they could get to it today.when ever I visits Pat’s auto they always bend able to get me in for whatever needs to be done to my car.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:25 AM

We're delighted to know we were able to come through for you when you needed it most. Our team is gald to know we could change out your battery and get you back on the road again. Thank you for your review!

Displaying Review 1 - 15 of 1016 in total
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