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Patti's Auto Care LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(623 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

Contact
(510) 981-9007

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2285 San Pablo Ave Berkeley, CA 94702
Patti's Auto Care LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(623 Reviews)

KN
KATHRYN N.
Richmond, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Flat tire
I called after finding I had a nail in my tire with a slow leak. Called Patti’s as usual they were so caring and helpful. I was able to fill tire with a home compressor and drive car to Patti’s. They were able to fix that day!!!! Thank you:)
PATTI B. from Patti's Auto Care LLC responded on 02/23/2025 09:33 AM

We appreciate you taking the time to share your experience with us! It sounds like that nail was trying to be a part of your car's adventures, but thankfully we could give you a "flat-out" solution. We're glad to hear you found us caring and helpful – we aim to keep our customers rolling smoothly. Here's to many more miles without any unexpected "manuals" from your tires!


DB
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DANIELA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
9
Would definitely go back
Patti and team are transparent, personable, and understanding. I appreciate that they explain elements of the mechanics underlying issues and are transparent about different avenues (taking cost into consideration) to address problems. Also, the dogs are so sweet!
PATTI B. from Patti's Auto Care LLC responded on 02/17/2025 09:32 AM

It’s wonderful to hear about your positive experience with our team! We believe that transparency is key—after all, it’s your car we’re dealing with, not a game of hide and seek. We’re glad you found our explanations helpful; we like to think of ourselves as the interpreters of car language. And yes, our furry team members are always ready to provide a little extra love during your visit!


AW
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Ayanna W.
Emeryville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
10
Cute tires and repairs for a cute car
Patty has a great shop. I needed tire, wheel alignment and who knows what else from the raggedy streets of Oakland. I left my car and she fixed it!!!
PATTI B. from Patti's Auto Care LLC responded on 02/16/2025 09:34 AM

It sounds like you’ve found a true gem in Patty’s Auto Care! Those Oakland streets can do a number on vehicles, but it looks like you left with your car feeling like a million bucks. We're happy to hear that you trusted us to give your wheels the royal treatment. Here's to smoother rides ahead!


ED
ELLA D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Lovely women-owned shop
Everyone at Patti's was so kind, communicative and helpful. They provided quick service and worked with me to ensure I could pick up my car when I needed it. They were flexible and lovely! Women-owned and operated auto service is the way to go for me.
PATTI B. from Patti's Auto Care LLC responded on 02/13/2025 09:34 AM

It's great to hear that you had such a positive experience with us! Our team always aims to provide service that's as smooth as your car's steering after a tune-up. We're glad we could accommodate your schedule and that our communication hit the right notes. And yes, we take pride in being women-owned and operated—because we’ve mastered the art of multitasking, one oil change at a time. Your support means a lot to us!


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LINDA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Diagnostic for Car
I had been wondering if it was time to let my car go or to do more repairs. My main concern was safety because my precious granddaughter is a frequent passenger. Patti's Auto Care did a thorough diagnostic and gave me honest and specific results which enabled me to make an informed decision. I appreciate the time they took with the car!
PATTI B. from Patti's Auto Care LLC responded on 02/10/2025 09:33 AM

We’re glad to hear that we could help you navigate the crossroads of car care! It sounds like we were able to help you hit the brakes on those worries about safety. Your granddaughter's safety truly is priority number one! It makes our day to know you felt well-informed about your options, and we pride ourselves on being your automotive advisors. Here’s to making smart decisions and keeping those little passengers safe and sound!


WL
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WICK L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
The only garage I’ll use
Patti’s has done a few different repairs for me over the years and every time they are efficient and informative. I’m not someone who knows all that much about cars and they always make sure I know what’s needed and that I understand it. Also, I’ve needed some bigger ticket repairs and they have always done their best to find the most affordable solution for me.
PATTI B. from Patti's Auto Care LLC responded on 02/09/2025 09:34 AM

It's wonderful to hear that you've had such positive experiences with us over the years! We believe that a well-informed customer is a happy customer, and we're glad our team could help demystify the world of car repairs for you. Finding budget-friendly solutions is like a treasure hunt for us, and we're always on the lookout for the best deals for our valued customers. If there’s ever a car conundrum you’re wrestling with, know that we’re just a call (or a tire squeal) away!


AM
AZIM M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Friendly and fair
Patti’s Auto Care was fantastic! They were quick, super friendly, and honest about the work needed. They even charged me less than the original quote since my car didn’t need the extra parts. I really appreciated their transparency and efficiency—got everything taken care of the same day. Highly recommend!
PATTI B. from Patti's Auto Care LLC responded on 02/09/2025 09:34 AM

We’re excited to hear about your experience with us! Quick, friendly, and honest—sounds like a recipe for automotive success. It’s always great when our customers leave with a little extra cash in their pockets when their vehicle behaves itself. Thanks for spreading the word about our transparent approach and speedy service. We’re here to keep you moving safely and efficiently!


AS
ASHLY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Fast efficient affordable
I will never take my car anywhere else!
PATTI B. from Patti's Auto Care LLC responded on 02/09/2025 09:34 AM

We appreciate your confidence in us! It sounds like your car has found its forever home at Patti's Auto Care. Rest assured, we’ll keep it running like a dream—much better than a genie in a bottle! Your loyalty makes our day.


MM
MARVIN M.
Oakland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Good
Super good
PATTI B. from Patti's Auto Care LLC responded on 02/07/2025 09:34 AM

We're glad to hear you think we’re super good! It’s always our goal to provide top-notch service and keep our customers smiling. If you ever need anything else or just want to chat about cars, you know where to find us.


DM
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DELIA M.
Berkeley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Very good service.
I highly recommend Patty.
PATTI B. from Patti's Auto Care LLC responded on 02/06/2025 09:35 AM

We appreciate the recommendation! It sounds like Patty is doing a fantastic job taking care of business. If only we could get her to fix the occasional flat tire while we're at it! Your support means a lot to us, and we're glad you had a great experience.


CK
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CAROLYN K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Great Service
Patti and Phoebe are kind, sincere, and knowledgeable. Too bad women don't run everything!
PATTI B. from Patti's Auto Care LLC responded on 02/05/2025 09:34 AM

We appreciate your fantastic review! Patti and Phoebe are certainly a dynamic duo, and it's clear their kindness and expertise have made a positive impression. As for that suggestion about women running everything—let's just say we wouldn’t mind that either! Your support means a lot to us, and we're here to keep those wheels turning smoothly.


RM
ROMONA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Good experience making lemons (car stopping) into Lemonade
Thanks for facilitating a challenging situation per my beloved Honda Accord having stopped & then towed. I also appreciate an equitable bill that was helpful for a retired teacher. You all turned lemons into Lemonade so I was up & running the next afternoon!
PATTI B. from Patti's Auto Care LLC responded on 02/03/2025 09:33 AM

We're glad to hear that we could help navigate the twists and turns of your Honda Accord's unexpected stop. Turning lemons into lemonade is definitely our specialty! We're also happy that we could provide a bill that didn't require a second mortgage, especially for an esteemed retired teacher. Here’s to smooth drives ahead—may your Accord keep running like a champ!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Friendly and timely service
My friend recommended Patti’s to me and I’m so glad they did! Service was fast and they were communicative and will be returning in the future!
PATTI B. from Patti's Auto Care LLC responded on 02/03/2025 09:33 AM

We're so pleased to hear that your friend pointed you in our direction! It sounds like we made quite an impression with our speedy service and communication—like a well-oiled machine, if we do say so ourselves. We appreciate your support and look forward to welcoming you back for more auto care adventures in the future!


Verified Customer
Berkeley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
They are great, honest and fair prices
They are great, honest and fair prices
PATTI B. from Patti's Auto Care LLC responded on 01/30/2025 09:33 AM

We're pleased to hear you had a great experience with us! Honesty and fair pricing are our fuel that keeps this engine running smoothly. If you ever find yourself in need of some automotive TLC, just know we're here to help!


WG
Winston G.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Winston said they have always been great.
Recommended
PATTI B. from Patti's Auto Care LLC responded on 01/30/2025 09:33 AM

We're glad to hear you've experienced consistent greatness with us! We strive to keep our services as reliable as a well-oiled machine. Your support means a lot, and we look forward to continuing to provide top-notch care for your vehicles. Keep those wheels turning!

Service Coupons and Posts
We’re thrilled to hear you love our speedy service! 🚗💨 Friendly faces, expert advice, and fair prices—that’s our promise! Thanks for trusting us with your ride! Come back anytime and we’ll keep your car happy! 😊 #PattisAutoCare #HappyCustomers
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🚗💨 We’re thrilled you enjoyed your first ride with us! Tires to brakes and everything in between, we’ve got you covered—fast and friendly! Can’t wait to see you and your referrals again soon! 🙌 #PattisAutoCare #CustomerAppreciation
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Big thanks for the shout-out! 😄 Sometimes it's the simplest fixes that bring the coolest relief! We're thrilled we could breeze through that air conditioning problem for you. 🚗❄️ #CoolComfort #PattisAutoCare
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We're thrilled to give your Jeep a little TLC! ?? Those pesky idiot lights don’t stand a chance with our team on the job. Here’s to many more adventures together! Thanks for trusting us! #KeepTheJeep #PattysAutoCare
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Big shoutout to our amazing team for being attentive, honest, quick, and knowledgeable! ?✨ We promise not to change the oil in your coffee cup next time! Thanks for trusting us with your ride! #PattisAutoCare #WeGotYouCovered
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We’re revved up by your kind words! ?? At Patti’s, we believe in quick, honest service—just like a well-timed pit stop! Thanks for trusting us with your ride! #AutoCare #TrustPattis
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Thanks for the awesome review! ? We’re thrilled to hear we kept your ride in top shape. Remember, a quick oil change can save you from a brake “pad-venture”! ? Stay safe and keep cruising! #PattisAutoCare #BrakeOnBy
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Welcome to Berkeley! ? We're thrilled you chose us for your oil change. Our team is dedicated to providing top-notch service without breaking the bank. We can’t wait to see you again! ?️? #WomenOwned #AutoCareExcellence
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We're here for your ride, not just your wallet! ?? Thanks for the kind words! Patti believes in keeping you informed, so you know what your vehicle really needs. We're thrilled to have your trust! #PattisAutoCare #HonestService
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Thanks for the awesome review! We're thrilled to be your trusted pit stop for car care! ?️? We're not about unnecessary repairs—just quality work that keeps you cruising smoothly. Your recommendations mean the world to us! #TrustPattis #QualityService
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We’re thrilled to hear you enjoy the quality service and our furry office friends! ? Your confidence in us keeps our engines running smoothly. Thank you for making Patti's Auto Care feel like home! ?❤️ #AutoCare #FurryFriends
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A huge thank you for your kind words! At Patti's Auto Care, we believe in straightforward service and action—no fluff, just results! ?? We're here to keep you rolling smoothly. #AutoCare #StraightTalk
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We love turning old clunkers into reliable road companions! ?? A huge thanks for trusting us with your car’s makeover. We promise to keep the ‘good ol’ days’ rolling smoothly! Here’s to safer drives ahead! ?? #AutoCare #PattisFixIt
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Thanks for the fantastic review! We're thrilled to help keep your classic rides—Miata and Montero—on the road. ?✨ Great service is our fuel! We appreciate your support and recommendations. #PattisAutoCare #CarLove ?
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We're thrilled to hear about your first visit! ?? Mice making themselves at home? Not on our watch! We're glad our team could help you and your Prius with a smile. Can't wait to see you again for your next adventure! ?✨ #AutoCare #CustomerAppreciation
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Thanks for 20 years of trust! ⭐ Your loyalty means the world to us. We're thrilled to keep your rides running smoothly while you enjoy the honesty we pride ourselves on. Here’s to many more years of great service! ?? #Pattiville #AutoCareLove
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Thank you for trusting us with your aging minivan! ?? We pride ourselves on honest advice—because we want your ride to age gracefully too! Keep spreading the word, and we’ll keep the wheels turning! ?️ #PattisAutoCare #HonestyIsTheBestPolicy
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Thank you for the awesome review! ?✨ We're thrilled to hear our solutions are as speedy as your car can be! Remember, we’re always here to keep you rolling smoothly. ?️ #AutoCare #CustomerSatisfaction
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We're thrilled to hear that our team's got your back! ?? Our knowledge and flexibility are here to keep you rolling smoothly! Thanks for the love! Keep those wheels turning! #AutoCareExperts #SmoothRides
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Thanks for the awesome review! ?? At Patti's Auto Care, we believe in being your car’s best friend—even on short notice! Glad we could help with the road ahead. You drive, we’ll revive! ?️ #PattisAutoCare #CustomerAppreciation
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We're sorry to see your Ford go to greener pastures, but we're thrilled to help you find a new ride! ?? Thank you for trusting us with your auto care needs. Remember, we always have your back! ? #PattisAutoCare #NewCarAdventure
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Huge thanks for the rave review! ? We're thrilled to be your car's pit crew and love lending a hand (or a wrench)! ?️ Shoutout to our amazing team for making every appointment a smooth ride! ?? #AutoCareHeroes #FamilyBusinessLove
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Thank you for the awesome review! We're glad Patty could give your car the royal treatment and some top-notch advice! ?? Remember, a happy car makes a happy driver! See you next time for more auto TLC! #PattisAutoCare #CarWhisperers
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We’re thrilled to hear that Patti and Phoebe nailed it! ?? Quick fixes and affordable prices—sounds like a winning combo! If only car troubles were as predictable as our coffee breaks! ☕️ #AutoCareMagic #PattisAutoCare
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We appreciate your kind words! At Patti's Auto Care, honesty and quality are our fuel! ?✨ We're thrilled to be the trustworthy pit stop for your automotive needs. Drive safe and see you next time! #PattisAutoCare #TrustworthyMechanic
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We appreciate your kind words! Our team strives to keep your vehicles running smoothly, just like your favorite playlist! ?? Thanks for trusting us with your auto care needs! #PattiesAutoCare #ServiceWithASmile
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?? Thanks for the shining review! We're glad we could spark some joy into your day by zapping that bad alternator. You're welcome back anytime! #CustomerSatisfaction #Grateful
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Thanks for the 5 stars, we're thrilled you gave us a spin with your Honda! We aim to rev up your car care experience with top-notch service and wallet-friendly prices. See you on your next pit stop! ?? #CustomerAppreciation #CarCare
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Thanks for the 5-star review! ? We're glad you appreciated our speedy service and clear communication. Keeping you on the road is what drives us! #CustomerSatisfaction #AutoCare
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? Thank you for recommending us! We're thrilled to hear that you had a positive experience at Patti's Auto Care. We're here to make car maintenance super easy and affordable for everyone! ?? #CustomerAppreciation #AutoCare
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Woohoo! ? Thanks for the awesome review! We take tire matters very seriously, and we're thrilled to hear we delivered! ?? We're here for all your auto needs. #HappyCustomers #AutoCare
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Thanks for revving up our day with your 5-star review! ? We're delighted to have fueled your satisfaction and look forward to keeping your wheels in top shape. ? #CustomerAppreciation #AutoCare
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Thanks for the love! We're thrilled to have made your day a bit brighter ? Our team is here to keep you rollin' smoothly! #CustomerSatisfaction #AutoCare
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? We're thrilled to have earned your 5-star review! ? Thank you for choosing Patti's Auto Care LLC. We appreciate your support and look forward to serving you again. #CustomerAppreciation #AutoCare
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Thank you for the ⭐⭐⭐⭐⭐ review, Ayanna! We're glad to keep you safe and feeling confident. We're here to serve and empower all our customers! #TrustworthyService #CustomerSatisfaction ?
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Thanks for the 5-star review, Ashley! ? We're thrilled to hear our service met your expectations. We look forward to taking care of your car again in the future! #CustomerSatisfaction #AutoCare
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We're thrilled to hear you're happy with the service! ?? Keeping you safely on the road is what we do best! Thanks for the awesome review. #CustomerSatisfaction #PattisAutoCare
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Thanks for trusting Patti's Auto Care for your automotive needs! We're glad you enjoyed our furry friends and had a great experience. We look forward to welcoming you back! ??️ #PattisAutoCare #CustomerAppreciation
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Thanks for the ⭐⭐⭐⭐⭐ review, Dylan! We're glad we could help your old car feel like new again. We'll always be here to keep your wheels rolling smoothly! ?? #CustomerAppreciation #AutoCare
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Thanks for the 5-star review, Kathryn! We appreciate your kind words and we're thrilled we could 'drum' up a solution for your brake shoe replacement. We always strive to provide trustworthy service. See you next time! ?? #CustomerAppreciation #AutoCare
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Thanks for the ⭐⭐⭐⭐⭐ review! ? We're glad we could help and save you some cash! Your recommendation means the world to us! ?? #HappyCustomers #AutoCare
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? Thanks for the paws-itively awesome review! ? We're thrilled to hear you had a great experience and felt at home. Our furry friends can't wait to greet you again! #FurFamily #PawsitivelyAwesome
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? We're thrilled to be the "BEST" experience you've ever had at an auto shop, and we're so glad we could turn your stressful day around! Thank you for choosing Patti's Auto Care! ? #Grateful #CustomerSatisfaction
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Thanks for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear you had another amazing experience at Patti's Auto Care! Quick and quality service is what we're all about. ?? #Grateful #FiveStarService
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Thanks for the love! ?? We're thrilled to hear about your experience. We strive to be the best in service and communication. Your support means the world to us! #CustomerAppreciation #5StarService
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Thanks for entrusting us with your vehicle evaluation! We're glad we could help save you from potential troubles down the road. Your trust means the world to us! ??️ #AutoCare #Grateful
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? We're over the moon reading your review, Darnell! Thank you for the incredible shout-out. We're thrilled to know you had a fantastic experience with us. Your kind words mean the world to us! #PattisAutoCare #CustomerAppreciation
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? We're thrilled you had a ⭐⭐⭐⭐⭐ experience with us! Thanks for the awesome review! Our team is always here to keep your wheels spinning smoothly. #PattisAutoCare #FiveStarService
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Thanks for the 5-star review! We're all about honest service and happy customers. ??️ #CustomerFirst #AutoCare
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We're thrilled you're enjoying a smoother ride, Sher! ?? Thanks for trusting us with your car and for the glowing review! #HappyCustomers #SmoothRideAhead
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Thank you for your loyalty since 1996! ? We appreciate your trust in our service all these years. ? #PattisAutoCare #Berkeley #FiveStars
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? Thank you for the amazing feedback! We're thrilled to be your go-to for high-quality, hassle-free service. ? Your trust means the world to us! #CustomerAppreciation #QualityService #Berkeley
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? Thank you for the amazing review! We're thrilled to hear that you had a thorough and honest evaluation at Patti's Auto Care. We're here to help whether you're a car expert or a novice. ?? #PattisAutoCare #ExpertService #HonestEvaluation #Berkeley
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? Thank you for your amazing review! ? We're thrilled to hear that your experience at Patti's Auto Care was stress-free with no surprises or overpricing. ?? We're grateful to have you as a valued customer. ? #PattisAutoCare #BestServiceEver #Berkeley
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????? Thank you for the amazing review! We're thrilled to hear that you love our place and that our service has been great. We appreciate your support! ? #PattisAutoCare #GreatService #HappyCustomers #Berkeley
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⭐⭐⭐⭐⭐ Thank you for the great review! ? We're thrilled to hear that you had an amazing experience with us. ? Your satisfaction is our top priority! ? #CustomerSatisfaction #GreatExperience #PattisAutoCare #Berkeley
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Thanks for the kind words, Ann! ? We're glad we could help get your car back on the road. #HappyCustomers #Berkeley #AutoCare ??
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Thanks for the kind words! ? We're proud to be the go-to repair shop in Berkeley. #Berkeley #AutoRepair #CustomerService ???
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Thanks for the kind words, Maria! ? We're proud to provide quality auto care in Berkeley. #Berkeley #AutoCare #CustomerCare
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We're sorry to hear about your experience. At Patti's Auto Care LLC, we strive to provide honest and transparent services. #Berkeley #HonestService #CustomerSatisfaction ?✨
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Thanks for the kind words! ? We strive to provide the best service and honest assessments in Berkeley. #Berkeley #AutoCare #HonestService ?
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Thanks for the kind words, Katherine! ? We're so glad you trust us with your car. #Berkeley #Trustworthy #AutoCare ??
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Thanks for the kind words, Martin! ? We're glad we could help you out in a pinch. #Berkeley #AutoCare #CustomerSatisfaction
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Thanks for the great review, Sonia! We're so glad you had a great experience at Patti's Auto Care LLC! ? We strive to provide quality service and fair prices. #Berkeley #AutoCare #CustomerService
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