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Paul's Tire & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(174 Reviews)
100
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Score Details

5 stars
90%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Inver Grove Heights MN, you’ve found us. Here at Paul's Tire and Auto we work hard to earn your trust and loyalty. We know how important it is to find car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Paul's Tire and Auto we understand what makes If you’re looking for auto repair in Inver Grove Heights MN, you’ve found us. Here at Paul's Tire and Auto we work hard to earn your trust and loyalty. We know how important it is to find car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Paul's Tire and Auto we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Inver Grove Heights offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. ...more

Categories
Auto Repair, Tires, Car Maintenance
Contact
(651) 450-1326
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* No Time Zone Provided
3052 65th St E Inver Grove Heights, MN 55076
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Paul's Tire & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(174 Reviews)
Write a Review
Recent Reviews
SS
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Scott S.
Inver Grove Heights, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
10
Brake Job
Had a brake job at Paul's, New rotors and pads on all four wheels. Dropped my 2014 Equinox off at 8 am, didn't get started till 10 am. It must have been like a Indy 500 pitstop, because they were done by 12:30! Very professional work, it stops on a dime! I woul recommend Paul's for all your automotive needs!
BK
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Brandon K.
Anoka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2021
10
GMC Reaper
All mechanical issues, you must bring to Paul's Auto & Tire. You need to have Aaron or Roger work on the vehicle, great guys and very informative. Front desk is clean and very inviting to come in. Stephen always works with your schedule and gets you in and out fast. I am a repeated customer. I drive 30 miles out of my way for this shop! I can trust them and we build a good relationship together. I find that important in a mechanic shop. Best pricing in town! You can shop around for other shops, but I'm telling you go see the guys at Paul's. You won't regret it, trust me. I have had brakes, oil pressure switch replaced, tires rotation, oil change, and more!!! Go to Paul's Auto & Tire, you will not be dissapointed.
RD
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Rodney D.
Saint Paul, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/02/2019
Terrible service!!!
Took my impala in on 10/26/2019 to have the power steering checked because it was making howling noise. The diagnosis was that the hose had a leak not the pump. So I had they hose replaced. Sunday morning I started my car. The same howling noise as before. Called and left a voice message. Got a call back and the technician said to drive it for a couple a days and that they may be air in the pump are lines and to bring it in if the same problem continues. Brought it in a week later and now they say it’s the pump because I drove it with air in the pump. Paid 600 and the problem wasn’t fix. Gave me another estimate for 424 to fix the pump. Maybe cause I’m black that they thought I was stupid and rip me off but I will never go back there!!!! #BBB!!!
Not Recommended
DF
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David F.
Burnsville, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service excellence
I was referred by a friend and they were honest because another shop told me I needed work that I didn't.
Recommended
FF
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FERGY F.
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
verified customerVerified Customer
Customer care & co-workers
First time at Paul's for an oil change. Just got here from San Diego & took my car to another shop & spent $150 to rotate tires & another time $591 for labor & $10 part to stop a noise in car when it went over bumps. Yes we still here noise. So a church sister told us of Paul's & said they are worth their price because the job gets done & their honest. So I went today & $44.30 for oil change & to check front struts. Oil done right & front left strut leak. Steve told me that I could wait 2 months to save the $ I needed before they do it. He told me my car will work unless I drive 80mph only to stop hard then I might have a problem. Ok I gave them a 5 star because Steve the customer service bro was straight to the point & had an upbeat demeanor by joking with co-workers and didn't mind that I joined in. Seams to be honest so I will bring my car here until I find anything that would make me think anything different. As a christian I will bless this place as they bless all who come here.
Recommended
TH
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TOM H.
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
verified customerVerified Customer
Thanks
Fast and easy. Very friendly. Trusted.
Recommended
RC
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RON C.
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
verified customerVerified Customer
Great guys, great service!
Nate and all the others always treat me very well!
Recommended
CB
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CHRIS B.
Inver Grove Heights, MN
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
verified customerVerified Customer
Friendly, knows what they are doing
People here are so trustworthy, they know what they are doing hands down best auto shop anywhere
Recommended
Verified Customer
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2019
verified customerVerified Customer
Honest & Reliable
I will continually, always, bring my vehicle here for three reasons.

1) You Always, receive honest answers.
2) They have Always, been kind, polite and respectful.
3) Their work has always, been completed On-time.
Recommended
Verified Customer
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2019
verified customerVerified Customer
CUSTOMER SERVICE!!
Great service! Goes above and beyond for their customers.
Recommended
MY
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MELISSA and JAKE Y.
Saint Paul, MN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
verified customerVerified Customer
Nice guy
My car was fixed. Someone finally listened to me.
Recommended
CB
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COREY B.
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2019
verified customerVerified Customer
Awesome customer service
I can honestly say I was very nervous about going to Paul's after Paul retired and the new owners came in. The honesty and customer service that he provided was great.

All those years are gone. This new crew of employees I have been dealing with are just as friendly and honest. They take time to explain what is going on and even give suggestions as to what tire to take.

I love that Paul's still had that neighborly feeling.
Recommended
YF
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YVETTE F.
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
verified customerVerified Customer
Really enjoy the folks at this shop.
Whenever I visit this shopfront a service it’s like hanging out with old friends that you trust. They do a great job are fair and make you smile. Can you really ask for anything more?
Recommended
JU
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JOE U.
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
verified customerVerified Customer
Trustworthy
Trustworthy, polite, listened, fair price, and close to my work.
Recommended
EM
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ELIZABETH M.
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2019
verified customerVerified Customer
Paul's auto
Polite and friendly knowledgeable crew. Also very honest. You can trust them not to charge for what you don't need.
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