business image

Peebles Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(498 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Peebles Automotive is a local, family owned maintenance and repair shop. We specialize in foreign and domestic makes and models and pride ourselves on an accurate repair for a fair price. We have highly trained technicians who pride themselves on their exemplary diagnostic abilities. We offer our customers BG products for their Peebles Automotive is a local, family owned maintenance and repair shop. We specialize in foreign and domestic makes and models and pride ourselves on an accurate repair for a fair price. We have highly trained technicians who pride themselves on their exemplary diagnostic abilities. We offer our customers BG products for their maintenance needs.
We also offer a comfy waiting area with complimentary wi-fi or we offer a shuttle service if you wish not to wait. Come in and try us out, you won't be disappointed.
...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(704) 664-2928

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1349 Oak Ridge Farm Hwy Mooresville, NC 28115-8042
Peebles Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(498 Reviews)

EM
gravatar
Eric M.
Mooresville, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/22/2022
0
Clutch install
Got a clutch installed on my 92 ranger, on October 20th 2022. I received a call saying that it was ready for pickup, but suggest not driving it due to a worn input shaft bearing or some bearing they thought. When I picked up my vehicle as they said it was making a terrible noise, when I let the clutch out! I proceeded to drive it two and a half miles to my house, when the rear wheels locked up and it made a terrible noise I could then not get it into gear either! I didn't even use their complimentary tow service, as I did not want to speak to anyone up there anymore that day. I was highly frustrated so I told it to the house myself. Upon checking the transmission fluid, which it does indeed take automatic transmission fluid, even though it is a manual, it was completely bone dry 100%. I then proceeded to add two and a half quarts of fluid and a half a quart of Lucas transmission care. It now does not make that noise whatsoever when letting out on the clutch however my gears were damaged and ruined on the way home and I cannot get the truck,to roll more than a foot before locking up.

My father-in-law broke down in this vehicle upon me buying it and getting it serviced at Peebles. This all could have been avoided, if they had just checked the fluid on the main part that they had to completely remove that being the transmission. This careless mistake has caused me to have to now buy a completely new transmission, or have it rebuilt costing me $2,000.

Granite I'm sure the bearings were slightly worn as it is an old truck. But now it is completely ruined and locked up, when all they had to do was add 3 quarts of fluid to it. They made me pay for extra parts as well as a brand new flywheel, which I believe could have been resurfaced. That is fine, however this careless mistake has left me with no vehicle, and a $2,000 problem in which my entire truck is probably worth!

Will say Justin is a great guy, it was out of town or gone for a week when I had to pick up, but I have never had an issue with him, he is super respectful and has good communication. I hate I couldn't deal with him upon pickup. Dealt with a lady named Mandy who was super disrespectful and had not a clue what she was talking about, received five different phone calls from her having to run and get information, when I simply asked to speak to the owner, or have Justin's personal number. My wife gets all her work done every 3 months tune up / oil change, we will no longer bring our business, to Peebles!

I paid $1,200 for my transmission to be completely removed and have parts reinstalled, and nowhere along the way was my fluid even checked, or they would have noticed it did not have a drop! The services included or not, completely careless to have not checked over.

RW
gravatar
RICHARD W.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
verified customerVerified Customer
Service
Needed inspection and oil services. It was prompt, quick and reasonably priced. Great staff!
Recommended

GE
gravatar
Gary E.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
verified customerVerified Customer
Great service
I was in and out for routine oil change and safety check great service great price
Recommended

LE
gravatar
LIZ E.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
verified customerVerified Customer
My dad's truck
You get the best service, they truly care about you.
Recommended

GH
gravatar
GEORGE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
verified customerVerified Customer
Fast and courteous service
Always fast and very friendly service.
Recommended

LE
gravatar
LIZ E.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2020
verified customerVerified Customer
Best in town
They are the friendliest, there place is extremely clean, there staff is awesome.
Recommended

MW
gravatar
MIKE W.
Mount Ulla, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Go there
Honest people that do quality work.
Recommended

MG
gravatar
MARK G.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
verified customerVerified Customer
Honesty and Integrity
Keeping your auto serviced on a regular basis is the key to saving $$$$. Peebles makes that happen! Great people and mechanics !
Recommended

DP
gravatar
DIESEL P.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
verified customerVerified Customer
Alignment
Older Chevrolet truck high high miles. Peebles takes the time to explain what’s wrong and very informative about what repairs would be the most bang for the buck. When I decided how to proceed, they workmanship was excellent. Mandy is always extremely proficient and kind. Daniels work is exceptional!
Recommended

TP
gravatar
TYLER P.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customerVerified Customer
Always the best experience!
I wouldn’t trust our vehicles to anyone else. These guys are always so honest and do a great job getting your car back on the road in no time. Best people around!
Recommended
Mandi M., service advisor from Peebles Automotive responded on 03/12/2020 10:07 AM

Thank you for your rating and review!  We appreciate your business!  

Mandi McCarthy
Peebles Automotive
704-664-2928

WW
gravatar
William W.
Mount Ulla, NC
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
verified customerVerified Customer
Bill Wherritt
Treated with respect. Always informed before service is done.
Recommended
Mandi M., service advisor from Peebles Automotive responded on 03/12/2020 10:06 AM

Thank you for your rating and review!  We appreciate your business!  

Mandi McCarthy
Peebles Automotive
704-664-2928

PD
gravatar
Phillip D.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
verified customerVerified Customer
Friendly, fast, thorough and expert work.
Friendly, fast, thorough and deliver expert service.
Recommended
Mandi M., service advisor from Peebles Automotive responded on 03/12/2020 10:05 AM

Thank you for your rating and review!  We appreciate your business!

Mandi McCarthy
Peebles Automotive
704-664-2928

RR
gravatar
RUSSELL R.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
verified customerVerified Customer
Great folks and great service at a reasonable cost.
Great folks with great service at a reasonable cost
Recommended
Mandi M., service advisor from Peebles Automotive responded on 03/12/2020 10:05 AM

Thank you for your rating and review!  We appreciate your business!

Mandi McCarthy
Peebles Automotive
704-664-2928

JV
gravatar
JILL V.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
verified customerVerified Customer
Courteous, prompt service.
We were traveling from Florida to Illinois when I realized I needed an oil change prior to finishing our trip. Our plan included stopping in N. Carolina to see my wife's sister and niece. Our niece was taking her car in for an oil change the following day. She asked if it would be possible to get my car in also. They could not have been more accommodating. Hats off to everyone at Peebles Automotive.
Recommended
Mandi M., service advisor from Peebles Automotive responded on 03/12/2020 10:04 AM

Thank you for your rating and review!  We appreciate your business!

Mandi McCarthy
Peebles Automotive
704-664-2928

JW
gravatar
JEFF W.
Concord, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
verified customerVerified Customer
Excellent place to have work done so friendly and good at what they do
Great place to get your car worked on very friendly and good at what they do
Recommended
Mandi M., service advisor from Peebles Automotive responded on 03/12/2020 10:43 AM

Thank you for your rating and review!  We appreciate your business!

Mandi McCarthy
Peebles Automotive
704-664-2928
Businesses Near You
100
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(6 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(223 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(107 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(166 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(822 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.