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Peninsula Truck Repair Inc

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(150 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
81
Net Promoter Score ®

Business Details

About

All of our customers receive personal attention. One solution doesn’t mean it’s the solution for everything. Our commercial truck repair service is customized for every situation we encounter. If you need a replacement truck we offer full line of commercial rental trucks. All of our customers receive personal attention. One solution doesn’t mean it’s the solution for everything. Our commercial truck repair service is customized for every situation we encounter. If you need a replacement truck we offer full line of commercial rental trucks.

We are here for our customers 24/7 with 24/7 roadside assistance. No matter what time it is, if your truck breaks down, we will be there to help you.

If you’re in the San Francisco Bay Area and need commercial truck repair or rental, count on the best. Count on Peninsula Truck Repair. Our truck repair and rental service offer some of the best price in the industry without ever sacrificing on quality. Our technicians are highly experienced and well trained. Our team understands that part of the job entails quality customer service and workmanship. It’s the reason we’ve been in business for over 25 years.
...more

Categories
Heavy Truck Repair, Auto Repair, Diesel Services
Contact
(650) 365-9795

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3018 Spring St Redwood City, CA 94063-3927
Peninsula Truck Repair Inc's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(150 Reviews)

RD
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RENO D.
Menlo Park, CA
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Excellent and professional
Excellent
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 01/23/2025 07:46 AM

Hi Reno,
Thank you for taking the time to give us a review, we really appreciate it.  I'm glad you are happy with our service, we  thank you for the opportunity to serve you.

Gabriel.

Gabriel Sava
Gm
650-365-9795

RR
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RICHARD R.
Mountain View, CA
Ford E450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Highly recomend
Great to work with,
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 12/18/2024 09:24 AM

Thank you for your review.

Gabriel Sava
Gm
650-365-9795

Verified Customer
Burlingame, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/26/2024
verified customerVerified Customer
1
Good honest people but it really seemed like they diddnt really want to do the work. There Communication is also horrible
Good honest people but it really seemed like they diddnt really want to do the work. There Communication is also horrible
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 09/27/2024 07:34 AM

Dear customer,
I'm sorry to hear you were not satisfied with our comunication. I will look into it. 

Thank you for your feedback.

Gabriel Sava
Gm
650-365-9795

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Valued Customer
Sunnyvale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2024
verified customerVerified Customer
10
Gabe and his team are top notch!
Peninsula Truck Service continues to provide excellent services. The need you have for your vehicles are always inspected with care and professionalism. We are advised what services are needed and what may be upcoming. That level of service is greatly appreciated!
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 08/26/2024 10:27 AM

Dear Valued customer,
Your satisfaction is our number one priority,
We are glad to hear you are satisfied with our services. 

Thank you.

Gabriel Sava
Gm
650-365-9795

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Valued Customer
Redwood City, CA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2024
verified customerVerified Customer
10
Ford F350 6.7
Very happy with the work done and customer communication
Highly recommend them if needed work done!
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 08/12/2024 08:40 AM

Thank you very much for taking the time to give us a review.  I'm glad to hear you were satisfied with our service.


Thank you

Gabriel Sava
Gm
650-365-9795

RC
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ROBERT C.
San Carlos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2024
verified customerVerified Customer
10
AC repair
I had a problem with my AC working intermittently. I went to get an estimate and a diagnosis and they ended up fixing it in one day. I assumed II had a problem with my AC working intermittently. I went to get a estimate and a diagnosis and they ended up fixing it in one day. I assumed I was gonna have to wait a week for an appointment.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 08/12/2024 08:42 AM

Thank you very much for taking the time to give us a review.  I'm glad we were able to get you in and out quickly.

Thank you

Gabriel Sava
Gm
650-365-9795

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Verified Customer
Sunnyvale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2024
verified customerVerified Customer
0
Thank you
Gabe was a true professional and he has his staff operating at maximum potential! I appreciate the service
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 04/03/2024 07:44 AM

Thank you for your kind words.  We really appreciate it.

Gabriel Sava
Gm
650-365-9795

RC
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ROBERT C.
San Carlos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
10
I asked them to do a full inspection prior to a cross-country trip
They did a great job, going through the entire truck and identifying issues and then fixing them. The only thing they missed was a burned out turn signal. They found a radiator leak which would’ve caused me a serious problem. I appreciate their honesty.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 04/01/2024 07:55 AM

Hi Robert,
Thank you very much for your review we really appreciate it.  I'm really sorry we missed the burned out light bulb.  If you like I will send a service technician to your desired location and have the bulb replaced at no charge to you.  I will call you later today to ask how you would like us to correct the issue.

Thank you

Gabriel.

Gabriel Sava
Gm
650-365-9795

GW
GERALD W.
Mount Shasta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2024
verified customerVerified Customer
10
Finally got my truck fixed.
Had my truck at four other places. By chance stop by P.T.R. And talked to Gabriel Sava he said he thought he know what the problem was and they fixed it Amen.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 04/03/2024 07:48 AM

Thank you for your review, I'm really happy we were able help out.

Gabriel Sava
Gm
650-365-9795

DM
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DIANNA M.
Helena, MT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2024
verified customerVerified Customer
10
Gabe’s an Honest Guy
Some other shop messed up my 3500 Ram repair. Gabe didn’t promise he could fix it. However, after a machine scan and assessment, Gabe was honest and encouraged me to seek the dealership for advice and further repairs. I appreciate his honesty and redirection. I’d definitely recommend his shop for diesel truck work. He can be trusted. Thanks tremendously Gabe. Bless you!
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 04/03/2024 07:50 AM

Thank you Dianna I really appreciate your kind words.

Gabriel Sava
Gm
650-365-9795

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Valued Customer
Mountain View, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2024
verified customerVerified Customer
10
Friendly, Helpful, Courteous & Reasonably Priced!
I found Gabriel Sava & his associates at PTR, to be very; Friendly, Helpful, Informative, Courteous & also very reasonably Priced! They are also very honest in their business dealings with their customers and do not rip you off like other automotive repair outfits, who take advantage of the naïveté of their customers, with regard auto automotive repair issues. After being ripped off by other unscrupulous automotive repair businesses in the south peninsula / S.J. area here in the San Francisco Bay area, it was the breath of fresh air to find these fine folks. We take all of our commercial vehicles to them for repairs now. I highly recommend them for all of your large commercial vehicle repairs!

ML
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MERLIN L.
Atherton, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2023
verified customerVerified Customer
10
Excellent
Excellent
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 12/27/2023 01:15 PM

Mr.Larson,
Thank you for taking time out of your day to review us, we really apprecited.  I'm glad we were able to repair your vehicle to your satisfaction.


Gabriel Sava
Gm
650-365-9795

QC
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QUALITY C.
Redwood City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
verified customerVerified Customer
10
Transmission, brakes, and tires
At Quality Computer our service vehicles are extremely important to our success. With regular maintenance and amazing repair service provided by PTR. We are able to keep our vehicles up and running and in use for much longer than average.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 11/22/2023 02:44 PM

Thank you very much for your review.  We hope to see you soon.

Gabriel Sava
Gm
650-365-9795

Verified Customer
Pescadero, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
Highly recommend
These folks are honest and reliable.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 11/22/2023 02:43 PM

Thank you very much for your review I'm glad we were able to service your Rv.

Gabriel Sava
Gm
650-365-9795

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Valued Customer
San Carlos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2023
verified customerVerified Customer
10
Great customer service. Very attentive and excellent knowledge of the workings of my truck .
We took the truck to three different shops including the dealership.

We spent $3000.00 in unnecessary work without any results. PTR figured out what was wrong with the truck and got the truck running safely again.
Gabriel S., Gm from Peninsula Truck Repair Inc responded on 11/22/2023 02:41 PM

I'm realy glad we were able to figure out the issues with your truck.  I thank you for your review and kind words.  Hope to see you soon.

Gabriel Sava
Gm
650-365-9795
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