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Perfection Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(83 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Perfection Auto Repair understands that your vehicle is an important part of your daily life, which is why we strive to make the repair process as smooth and convenient as possible. We also provide competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence. Perfection Auto Repair understands that your vehicle is an important part of your daily life, which is why we strive to make the repair process as smooth and convenient as possible. We also provide competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(757) 422-9677

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
106 S First Colonial Rd Virginia Beach, VA 23454
Perfection Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(83 Reviews)

CP
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Carl P.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great Job, As Always
I’ve been taking my Ford Excursion 7.3 diesel to Perfection for many, many years. Today was typical…thorough check of the issue (minor oil leak) and performance of requested maintenance (coolant flush and brake flush). Vehicle returned in good order for a reasonable service charge. As always, I was treated with respect and kept informed of all work done.
Andrew A. from Perfection Auto Repair responded on 02/17/2025 06:08 AM

We're glad to hear your trusty Ford Excursion is in great hands! Keeping you informed is our secret ingredient to a perfect repair recipe.


DA
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Don A.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Quick honest and personable
The entire crew is excellent and knowledgeable. No hard sell and they listen to your needs.
Andrew A. from Perfection Auto Repair responded on 02/17/2025 06:08 AM

It's great to hear our team hit the mark without turning the shop into a car sales pitch. We appreciate your recognition of our service!


SB
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Steve B.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
90k service on 2020 Toyota Highlander
Scheduling with Joey was very easy. They fit us in the next day. After checking the car over, he called with the recommended service items with a cost estimate. Great experience from start to finish. Will definitely continue to bring my car to Perfection auto.
Andrew A. from Perfection Auto Repair responded on 01/28/2025 07:28 AM

We are pleased to hear you had a smooth experience with us. We aim to make auto repair as easy as a Sunday drive.


RL
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Richard L.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Good ecperience
We chose to wait for our vehicle to be worked on, and the lobby area was comfortable. Being able to occasionally speak to our service advisor was not only informative, but .interesting and fun.
Andrew A. from Perfection Auto Repair responded on 01/17/2025 12:23 PM

We're glad you found our lobby comfy and our service informative—who knew car repairs could be so entertaining? Your support means a lot!


DA
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Don A.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Always a great experience
Joey is great. Very accommodating and listens to what you need. Doesn’t try to sell you something you really don’t need.
Been going there for years.
Andrew A. from Perfection Auto Repair responded on 01/08/2025 11:59 AM

It's fantastic to hear that you've been relying on us for years! Joey truly aims to provide the right service without the frills, and your continued trust in us is the highest compliment. We like to think of ourselves as your car's best friend, minus the drool and fur. Your loyalty means a lot, and we appreciate you sharing your experience!


CR
Chris R.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Perfection Auto perfect
From the moment you walk in the door you are greeted in a friendly manner and treated like a valued customer Service is always great!
Andrew A. from Perfection Auto Repair responded on 01/08/2025 11:58 AM

We're glad to hear you felt like royalty at our shop! Offering great service with a smile is what we're all about.


JH
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Janice H.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Great service
Always kind and great service
Andrew A. from Perfection Auto Repair responded on 01/08/2025 11:58 AM

We appreciate you highlighting our kindness and service. We strive to make every visit a pleasant experience, and it’s great to know we're hitting the mark!


Verified Customer
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Quick Turnaround
Stopped by without an appointment for some maintenance work on my Corvette and Joey got in in and out quickly. Appreciate the speedy work and Ike did a great job

Verified Customer
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Quick service
Had several lights go out and set warnings on my dashboard. Perfection brought in right away and was ready to go quickly. Thanks for the quick response

Verified Customer
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Great Saab Service
Hard to find a shop that will work and is competent to work on Saabs. Every time I bring my Saab to them it gets fixed quickly. All Saab repairs are monitored by Joe Link (Joe Saab)-this guy knows Saabs.
Thanks to the Perfection Team.

BW
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Brad W.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
10
Great Service
The employees of Perfection do an outstanding job with top quality and affordable pricing. Really like when they set a reminder for my next service and state inspection. Been coming here for many years and service continues to be great. Thanks to Andy and Joey
Andrew A. from Perfection Auto Repair responded on 01/08/2025 11:57 AM

We appreciate your feedback and are delighted to hear that our team has consistently met your expectations over the years. It sounds like Andy and Joey have really made an impression with their reminders—who knew auto service could come with a personal touch? We're here for all your car care needs, so you can keep enjoying that top-notch service without missing a beat. Your loyalty means a lot to us!


EK
ED K.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great experience
Made an appointment and was in and out quickly. Very nice staff and professional.
Andrew A. from Perfection Auto Repair responded on 01/08/2025 11:56 AM

We appreciate your feedback and are pleased to hear that you had a quick and pleasant experience with us. It’s great when things run like a well-oiled machine – we’d like to think our team is the engine behind that! Your kind words about our staff will certainly put a smile on their faces. We look forward to taking care of your vehicle again in the future!


ED
Eric D.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Trustworthy mechanic
Always on point with diagnostics and repairs. Back on the road within 24 hours.
Andrew A. from Perfection Auto Repair responded on 01/08/2025 11:56 AM

We appreciate your feedback and are glad to hear that our diagnostics and repairs hit the nail on the head! Getting you back on the road in no time is what we aim for—because let’s be honest, nobody likes a car that’s taking a long vacation. Thanks for choosing us to keep your ride in top shape!


JM
John M.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Repair After Accident
Joey and the crew at Perfection did their usual outstanding work in repairing my Grand Marquis after the body shop completed their repairs. Their professionalism and quality work is the reason Perfection is the ONLY place I go to get my car repaired and serviced.
Andrew A. from Perfection Auto Repair responded on 12/02/2024 08:04 AM

It's always great to hear that our team hit the mark once again! Joey and the crew are definitely dedicated to ensuring your Grand Marquis looks and runs its best. Your loyalty means the world to us, and we promise to keep the exceptional craftsmanship coming. After all, where else would you find a team that’s as committed to perfection as we are? Your car is in good hands with us.


SB
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Sandy B.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Only people I trust with my cars
Only people I trust with my cars!!! Professional and pleasant.
Andrew A. from Perfection Auto Repair responded on 11/11/2024 08:02 AM

We appreciate your trust in us! It’s great to hear that our professional and pleasant approach is hitting the mark. After all, we’re here to make sure your cars are in good hands—and to keep them running smoothly without any unexpected drama. We're glad to have you in our Perfection Auto Repair family!


Displaying Review 1 - 15 of 83 in total
Service Coupons and Posts
We're thrilled to hear you loved our text reminders! 📱💖 Quick service and transparency are our secret recipes for success! 🚗✨ Can't wait to see you at your next appointment, automatically set for your convenience. #CarCare #PerfectionAutoRepair
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Thanks for being part of the Perfection family! ?? We're thrilled to keep your rides running smoothly and appreciate the love! Here’s to many more years of shiny wheels and happy travels! ?️✨ #CustomerAppreciation #AutoCareExcellence
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Thanks for the shout-out! ?? We love solving problems faster than you can say "oil change!" Glad we could keep you rolling! #PerfectionAuto #CustomerSatisfaction
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We're thrilled to have helped you get back on the road! ?? A jump start is like a caffeine boost for your car, but a new battery is the real deal! Thanks for trusting Perfection Auto Repair to power you up! ⚡️ #CarCare #PerfectionAutoRepair
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Thank you for the fantastic review! ?? We're thrilled to know you feel like one of the family here at Perfection. Your vehicle is in great hands with Joey and the crew! Remember, we're just a pit stop away when you need us again! #AutoCare #CustomerFirst
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?✨ We're thrilled to hear we're your go-to pit stop! It's our mission to keep you rolling smoothly and on time. Thanks for trusting us to get you back on the road fast. You make our job a joy! #PerfectionAutoRepair #CustomerAppreciation
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Thanks for the 5 stars, Kay! ? We're always here to help and keep your car running its best. We appreciate your support! #PerfectionAuto #AutoRepair
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Thanks for the 5-star review, Don! ? Emergency repairs are never fun, but we're glad Joey was able to turn it around so quickly for you. We appreciate your support! #CustomerAppreciation #EmergencyRepairHero
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Hey there, Richard! ? We're thrilled to hear about your experience! Thanks for the great review. We’re glad we could get you back on the road ahead of schedule. ?️? #HappyCustomers #PerfectionAutoRepair
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? We're thrilled to have had the pleasure of serving you and your family for almost 20 years! Thank you for continuing to trust us with your vehicles. We're dedicated to keeping up the good work! ?? #CustomerAppreciation #20YearsOfTrust
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Thanks for the 5-star review! We're thrilled to hear that you're happy with our work. ?️ Your support means the world to us! #PerfectionAuto #HappyCustomers
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Thanks for the love, Shaina! We're thrilled to hear that you had a great experience with us. We take pride in keeping our customers happy and their cars running smoothly! ?? #CustomerSatisfaction #Efficiency
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? Thank you for your amazing review! We're thrilled to have fixed your wheel alignment and provided top-notch brake service on the same day. ?? Your satisfaction is our priority! #PerfectionAutoRepair #CustomerSatisfaction #VirginiaBeach
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Thanks for the kind words, Rusty! ? We're glad you appreciate our commitment to keeping you informed. #PerfectionAutoRepair #VirginiaBeach
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Thanks for the great review, Kay! ? We're so glad you had an excellent experience with us. #PerfectionAutoRepair #VirginiaBeach
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