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Pica's Automotive Services Center Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Honesty and Affordability are what Pica's Automotive is based on for the last 30 years. Our AAA shop treat’s you like family so come on aboard. Honesty and Affordability are what Pica's Automotive is based on for the last 30 years. Our AAA shop treat’s you like family so come on aboard.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(201) 798-5566

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
90 NJ-139 Jersey City, NJ 07306

Affiliations

AAA - Approved Auto Repair
Pica's Automotive Services Center Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)

BT
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BILL T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
10
Great service
Finished my vehicle in a timely manner. Also has great manners!!!

JV
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JR V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
10
Hard braking problem
I went in because I was having a problem with my brakes and went to Picas first diagnosis and repair. I was told the possibilities and given the option with recommendation to try the least expensive remedies first instead of changing the entire system.
The second step in the progression wound up fixing the problem and it was a moderate cost as opposed to expensive.

BM
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BILL M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
10
Pica took care of me like family.
Everything was 5 stars. Cost, work and lunch.

Brakes, oil change and repair.

MM
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MEI M.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2024
0
Don’t get Towed Here
$400 to change the end of my battery cable, charge my battery, and “reprogram” my car. ended up ruining my battery and actuator and had to buy a new one of both

JV
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JR V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
10
Loyal Customer
I trust Pica’s Automotive with all my vehicle needs. I find them to be honest and stand by their work. They don’t go overboard and discuss why they recommend any work

JV
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Jasmeet V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2024
10
Excellent work, and a clean job
I had a flat tire and they replaced it and it’s been a year and the tire has been running perfectly fine

JF
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JIM F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
10
Great Mom and Pop shop
Very trustworthy. As a former mechanical engineer way past his prime, Pica was honest, fair and thorough

RX
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r x.
Jersey City, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2024
0
Overcharged and got scammed
came with a battery issue was told to go back home and then over the phone advised to run diagnostics, change battery, change alternator - with labor overall it all cost me $900+

When came to pick up the car and asked for diagnostic report, said don't have it. When asked how do you know alternator is faulty, it’s because they ran test. Asked to see the report he said doesn’t have it. Asked for old alternator back said it would cost me $50 extra… Asked next day why the car wasn't fixed like he had promised, said he ordered wrong part and next morning when called he said it will now done in an hour… stories dont add up.

Never had issue with turning car on, or issue with starter… scammed me to replace an alternator for no reason and made up stories. Avoid this place.

RB
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RISHI B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2024
1
not a good experience
Ran a diagnostic ($100) but didnt provide a report when asked
Overcharged on labor cost that required only 30 minute of work
Didnt communicate timeline effectively - initially told me it would be done by end of day, when called the next day said “ordered the wrong part but should be ready in 1 hour”… made no sense.

Refuse to ever go back

GH
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GREG H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
10
Drive Master
Timing good speed good ?

BT
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BILL T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2024
10
Is very nice people!!!!
Always checks for other problems so that I don't break down later on the road. It doesn't try to rip me off.You know what I mean. Just all around great service!!!!!

JH
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JIARO H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2024
10
Support Small Business
Trust worthy. Professional service.

JV
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JR V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2024
10
Complete satisfaction
I was happy with the communication and time spent to fully correct the electrical problem. The car is running great since repairs were completed.

NF
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NATALIE F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2024
10
Excellent experience
I tend to only get service at the dealership where I bought my Jeep, but I will be coming back to Mark and crew from now on. Everything was explained to me, the service was quick and friendly, and the price was reasonable. My car also drives much more smoothly now. I didn’t know my oil leaks were as bad as they were. I’m glad I found this place!

PG
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PETER G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2024
10
Fast and professional services ce
Fast and professional service

Displaying Review 1 - 15 of 69 in total
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