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Pima Automotive West

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(17 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Welcome to Pima Automotive, your one-stop-shop for all your vehicle repair needs in the beautiful city of Tucson, AZ.

Our friendly and knowledgeable team of certified technicians is dedicated to providing exceptional service to our valued customers. We specialize in all vehicles and are trained and equipped with the latest technology
Welcome to Pima Automotive, your one-stop-shop for all your vehicle repair needs in the beautiful city of Tucson, AZ.

Our friendly and knowledgeable team of certified technicians is dedicated to providing exceptional service to our valued customers. We specialize in all vehicles and are trained and equipped with the latest technology to diagnose and repair any issue your vehicle may have. We understand the importance of keeping your vehicle in top condition, that’s why we offer a wide range of services, including oil changes, brake repair, engine repair, transmission services, and more. No matter what type of vehicle you drive, our team has the knowledge to provide you with the best possible service while using genuine parts to ensure that your vehicle runs smoothly and safely.

Pima Automotive takes pride in our customer service and strives to make your experience with us as seamless and hassle-free as possible. We offer competitive pricing and a quick turnaround time, so you can get back on the road in no time. If you’re looking for a reliable and trustworthy auto repair shop in Tucson, AZ, look no further than Pima Automotive. Contact us today to schedule an appointment and experience the Pima Automotive difference.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(520) 777-7817

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
444 W Prince Road Suites 100 & 146 Tucson, AZ 85705
Pima Automotive West's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(17 Reviews)

CL
CYNTHIA L.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
8
Good experience
Fast service and good customer

TH
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Todd H.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2024
10
Amazing flexibility, transparency, and honesty
I recently had a car that had been sitting for a while after it was stolen that was really special to me from my father worked on by them I got a flyer in the mail saying they offered towing so I called and it’s quite substantial savings to have it towed by them you get a shop price I’m not sure what the radius is I’m thinking 5 to 10 miles but they’re in Midtown so that covers a lot upon completion of my services which were very well priced and competitive and when I told them the tires were a little steep they actually went and searched for something just as good but a little bit cheaper and it was a great price I was in the hospital And had an open bill for a few days and they totally worked with me we’re totally understanding when I got out of the hospital they came and picked me up and my service dog lol drove me to the shop a few signatures and a very fair payment later and my father‘s car is back on the road is still smells like him even after being stolen and I can’t tell you what it means to me that they took such good care of it purr like a kitten smooth quiet they even put gas in it for me I will definitely use them in the future and recommend them to friends Vinny was great all the mechanics are very capable and did a great job I bought from them has an 18 month warranty I’m not sure if the tires or not I’ll have to ask but I’m very satisfied with my experience and they went above and beyond to my Unique situation I encourage you all to give them a call before you give any dealership or any namebrand place they really have everything you need and you’re not gonna find a good price like that anywhere else or honesty thanks again Pima automotive pleasure doing business with you

Verified Customer
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Oil & brakes
Professional, timely, polite, and a good price. Will definitely be back again. I am a repeat customer.

VG
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VANESSA G.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
10
Oil change
My experience was good service, Oil changed in a timely manner.

BR
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BILL R.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
9
Cadillac converter replacement
I tried Pima Automotive bc my mechanic that I have been going to for 8 years started taking way to long with my car and still not doing the repairs I paid for. It only took hours to do the work instead of days and the job looks good so far. I'm going to continue going to Pima Auto for all my mechanic work.

RC
RONALD C.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2024
verified customerVerified Customer
10
Feel Confident
Very knowledgeable, Will use in future for car repair.
The Team A. from Pima Automotive West responded on 10/22/2024 09:33 AM

We appreciate your feedback and are glad to hear you found our team knowledgeable! We're always here to help keep your car in tip-top shape, so feel free to reach out whenever you need us. Remember, we're just a wrench turn away!


FB
FRED B.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
9
Pima automotive
This is my first time here. The service was good and and was done in a timely manner. I will be back
The Team A. from Pima Automotive West responded on 10/14/2024 09:34 AM

It's great to hear that your first visit went smoothly! We strive to keep things moving along at a good pace while providing top-notch service. We'll be here with open arms (and wrenches) whenever you're ready for round two!


MG
MELISSA G.
Tucson, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2024
verified customerVerified Customer
9
They did a good job
They were Quick, professional, and friendly.
The Team A. from Pima Automotive West responded on 10/12/2024 09:35 AM

It’s great to hear that you found us quick, professional, and friendly! We aim to provide service that gets you back on the road without any unnecessary detours. If there’s anything we can do to bump that star rating up to five, just let us know! Your feedback is always welcomed and helps us improve.


MW
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MARK W.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Pima auto did a great job, great price, and fast. Much appreciated
Pima auto did a great job, at a great price and the wait was minimal. Awesome job. Thanks
The Team A. from Pima Automotive West responded on 09/09/2024 09:32 AM

We really appreciate your feedback! It’s fantastic to hear that you found our service top-notch and our prices to be just as pleasing. We aim to keep the wait times short, and it looks like we hit the mark this time. It's great to know we could get you back on the road without a hitch. Drive safe out there!


BB
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BONNY B.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
10
Quick courteous service
Thank you
The Team A. from Pima Automotive West responded on 09/01/2024 09:32 AM

We appreciate your short and sweet feedback. It’s nice to know that our efforts hit the mark. If there’s anything else on your mind, feel free to share! We’re all ears.


Verified Customer
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
verified customerVerified Customer
9
Oil&air filters
Quick, professional, informative, and friendly
The Team A. from Pima Automotive West responded on 08/25/2024 09:33 AM

We're thrilled that you found our service to be quick, professional, and informative! At Pima Automotive West, we strive to provide friendly and knowledgeable service to all our customers. Thank you for taking the time to share your experience with us!


RS
RYAN S.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
verified customerVerified Customer
10
Great
Good honest fast service.
The Team A. from Pima Automotive West responded on 08/16/2024 09:34 AM

Thank you for taking the time to leave us a 5-star review! It's fantastic to hear that you found our service to be good, honest, and fast. We strive to provide efficient and transparent service, so it's great to know that we've hit the mark. We appreciate your support and look forward to serving you again in the future.


HM
HANSEL M.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2024
verified customerVerified Customer
10
Some real stand up guys!
I got left hanging by another shop, came to these guys and they got my car fixed and taken care of the same day! Great guys! Recommend 1000 times! Thanks again!
The Team A. from Pima Automotive West responded on 08/08/2024 09:33 AM

We're thrilled to hear that we were able to step in and take care of your car on the same day. Thank you for giving us the opportunity to assist you, and we're glad to hear that you had a great experience with our team. We truly appreciate your recommendation and hope to see you again in the future!


Verified Customer
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
8
Great experience
Easy to schedule. Oil change was quick. Will likely be coming back.
The Team A. from Pima Automotive West responded on 06/01/2024 09:33 AM

Thank you for choosing Pima Automotive West for your oil change! We're delighted to hear that scheduling was a breeze and that the service was swift. We look forward to the pleasure of welcoming you back in the future. Safe travels!


FM
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Franci M.
San Manuel, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2024
10
very impressive drop-in experience
I had a nail in my tire with a slow leak. I first went to a well known big tire place and after waiting a long time and being told I would have to wait another 1 1/2 hours to get my tire fixed, I left. I happened on Pima Automotive, was efficiently helped and tire fixed. was back on the road in about twenty minutes. I am very happy.
The Team A. from Pima Automotive West responded on 03/31/2024 09:33 AM

We're thrilled to hear that we could get you back on the road quickly, Franci! Thank you for giving us the opportunity to assist you with your tire issue. We pride ourselves on providing efficient service, and we're delighted that you left our shop feeling happy. If you ever need automotive assistance in the future, we'd be happy to help!


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