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Pineridge Shell Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(340 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Here at Pineridge Shell we work hard to earn your trust and loyalty. We know how important it is to find a Fairfax car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pineridge Shell we understand what makes customer service truly outstanding. You will feel
Here at Pineridge Shell we work hard to earn your trust and loyalty. We know how important it is to find a Fairfax car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pineridge Shell we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Fairfax offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Fairfax car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well, because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Fairfax, we are totally confident that Pineridge Shell is the best option in town!
...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(703) 978-3600
Opening in 14 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8712 Little River Turnpike Fairfax, VA 22031
Pineridge Shell Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(340 Reviews)

Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
9
Good diagnosis and quick service
Repair done same afternoon.

Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
9
Great
Great services!
Bradley E., Manager from Pineridge Shell Service Center responded on 12/26/2024 09:31 AM

We're delighted to hear you enjoyed our services! It's always fantastic to know that we’re hitting the mark. If there's anything specific that impressed you or you think we should jazz up, feel free to let us know. Your feedback helps us keep our engines running smoothly!


Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Always good and reliable service.
Been taking our cars here for basic services for years. Fast and fair prices.
Bradley E., Manager from Pineridge Shell Service Center responded on 12/16/2024 09:31 AM

We appreciate your loyalty over the years! It sounds like you’ve found your pit stop for all things automotive. Fast service and fair prices – that’s what we aim for, and we’re glad to hear we’re hitting the mark. Your support means a lot to us, and we’re always here to keep your cars running smoothly!


SR
STEVE R.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Annual safety inspection
They provide a thorough 19+ checklist and text the report directly to me with recommendations for service. They provide fair pricing and immediate service to get my car back to me.
Bradley E., Manager from Pineridge Shell Service Center responded on 12/10/2024 09:31 AM

We appreciate your feedback! It's fantastic to hear that our 19+ checklist and direct text reports hit the mark for you. Our team believes in keeping things transparent—after all, who doesn't love a good checklist? We're also glad to know our pricing and quick service made your car's visit a smooth ride. Your trust in us means more than a perfect parking job. Looking forward to keeping your wheels turning!


ED
ERICA D.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Great and quick service
Sonny was quick to help and transparent with me about my options.
Bradley E., Manager from Pineridge Shell Service Center responded on 12/07/2024 09:31 AM

It’s great to hear that Sonny was quick to assist and kept you in the loop about your options. Transparency is key in any service, and we’re glad to know he delivered that. If we could bottle up that efficiency, we’d market it as our secret sauce! We appreciate your feedback and look forward to helping you again.


SR
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STEVEN R.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Very thorough and quick work !
The service was very thorough and completed in a timely fashion
Bradley E., Manager from Pineridge Shell Service Center responded on 12/06/2024 09:31 AM

We appreciate your positive feedback! It's great to hear that our team delivered thorough service without making you wait like a cat does for a laser pointer. We always aim to keep things efficient and effective, and your satisfaction tells us we're on the right track. Thanks for choosing us!


JF
JOHN F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Emergency Repair
My car broke down on the side of the road. I called Pineridge. They arranged for a tow and had my car fixed in less than 24 hours.
Bradley E., Manager from Pineridge Shell Service Center responded on 11/29/2024 09:31 AM

We appreciate you sharing your experience with us! It sounds like your car had a little adventure, but we're glad we could swoop in like a superhero and save the day. With a tow and repairs handled in less than 24 hours, we like to think we offer a rescue service as well as a service center. If your car ever runs into trouble again, know that we’re just a call away!


TL
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THOMAS L.
Fairfax, VA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Thomas
Helpful staff
Bradley E., Manager from Pineridge Shell Service Center responded on 11/11/2024 09:31 AM

We appreciate you taking the time to share your experience! Our team is always ready with a smile and a wealth of knowledge, but we like to think their superpower is being helpful. If there's anything else you need, just let us know. We've got your back!


PF
PETRO F.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Super
Evaporation system fix - great service!
Bradley E., Manager from Pineridge Shell Service Center responded on 10/04/2024 09:31 AM

We're delighted to hear that you had a great experience with us! Fixing an evaporation system is no small feat, but we’re glad our team was able to put on their superhero capes and get it done. Your support means the world to us, and we look forward to keeping your vehicle in top shape!


Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
9
Excellent and professional service
Service was excellent, timely, and professional. Price was right too
Bradley E., Manager from Pineridge Shell Service Center responded on 09/19/2024 09:31 AM

We’re glad to hear you had a top-notch experience with us! It sounds like we hit the jackpot on service and value. We strive to keep the wheels turning smoothly for our customers while also keeping your wallets happy. If you ever need anything else, you know where to find us!


Verified Customer
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
Service on time
Good people always have the best intentions They ask for help thanks lots
Bradley E., Manager from Pineridge Shell Service Center responded on 09/13/2024 09:31 AM

We appreciate your kind words about our team and their intentions. It’s always heartening to hear that our efforts to help haven’t gone unnoticed! We believe in lending a hand where we can, and it seems we hit the mark with you. Looking forward to providing great service every time you visit!


Verified Customer
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
Great service
Pineridge shell team is always courteous, thorough and quick!
Bradley E., Manager from Pineridge Shell Service Center responded on 09/13/2024 09:31 AM

We appreciate your wonderful feedback! Our team takes pride in being courteous and efficient, so it's great to hear that you had a positive experience. We aim to keep things running smoothly, much like your car after a stop at our center. Looking forward to serving you again!


SP
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STEPHEN P.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
10
Consistently great service for both of our cars
We like Pineridge Shell very much. We’ve taken our cars there for year. They’re competent, honest, timely, and friendly. Their prices are also quite fair.
Bradley E., Manager from Pineridge Shell Service Center responded on 08/26/2024 09:31 AM

We're delighted to hear your kind words, Stephen! We strive to provide competent, honest, and timely service with a friendly touch. It's great to hear that you've been happy with our fair prices over the years. Your support means a lot to us. Thank you for choosing Pineridge Shell for your car care needs!


NN
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NATALIE N.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
verified customerVerified Customer
10
Replaced Brake and oil change
This place is the best for my car service. Thank you so very much for your awesome jobs. I am really appreciated it for your hard working on my car. I will come back again for the next service. Have a great day!
Bradley E., Manager from Pineridge Shell Service Center responded on 08/25/2024 09:31 AM

We're thrilled to hear that you're pleased with the service you received at our center, and we're grateful for the kind words. We always strive to provide top-notch service, and it's awesome to know we hit the mark for you. We look forward to seeing you again for your next service. Have a fantastic day!


LC
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LISA C.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2024
verified customerVerified Customer
10
Great service
Mo and Abner worked diligently to get the AC working in my car, including finding some additional parts not expected but the work was done well and at a fair price. Thanks!
Bradley E., Manager from Pineridge Shell Service Center responded on 08/23/2024 09:31 AM

Hello Lisa,We're so pleased to hear that Mo and Abner were able to get your car's AC up and running smoothly. They're a dedicated duo and they always strive to go the extra mile for our customers. We aim to provide high-quality service at a fair price, so it's wonderful to know that they were able to deliver on that for you. Thank you for taking the time to share your positive experience. If you have any further automotive needs, please don't hesitate to reach out to us.Best regards,Pineridge Shell Service Center

Service Coupons and Posts
? Thank you for the kind words! Our 19+ checklist is like a spa day for your car, and we're thrilled to pamper it right. Fair pricing and speedy service? That's just how we roll! ?✨ #PineridgeShell #CarCareMagic
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We're thrilled to hear that you had a speedy and straightforward experience with Sonny! ?✨ Nothing like some honest help when you need it. Thanks for trusting Pineridge Shell Service Center! #CustomerCare #AutoExperts
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Thank you for the stellar review! ? At Pineridge Shell, we believe in speedy service without cutting corners—kind of like a pit stop, but with fewer tire changes! ?? We appreciate your support! #CarCare #ServiceWithASmile
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We're thrilled to hear you were back on the road in no time! ?? Our team loves playing hero when cars take a break. Thanks for trusting us with your ride! Remember, we're just a call away for all your car drama! ? #PineridgeShell #CarCareChampions
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We're thrilled to hear our staff is hitting the mark! ?✨ We're always here to help keep your ride in top shape. If you're ever in need of assistance, you know where to find us! #ServiceWithASmile #PineridgeShell
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We're thrilled that our service hit the mark with your evaporation system fix! ?? Thanks for trusting us to keep your ride in top shape. We’re always here to ensure your car runs smoothly! #PineridgeShell #CarCareExcellence
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Wow, thanks for the love! ? We're thrilled to be your go-to for car care. Competent, honest, and timely? That’s our motto! ?? We promise to keep those prices fair while we pamper your wheels! #CarCare #PineridgeShell
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We’re revved up by your kind words! ?? Thank you for trusting us with your car service. We work hard so your ride looks good and runs smooth! Can’t wait to see you again for your next pit stop! ?️ #CarCareChampions #PineridgeShellServiceCenter
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Thanks for the awesome review! ? Mo and Abner are our AC heroes, turning hot cars into cool rides! ?❄️ We're thrilled you liked the service and price! Keep cruising in comfort! #CoolCars #TeamPineridge
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We're thrilled to hear we could help fix your issue! Thank you for the 5-star review, Ray! ? We appreciate your support! #CustomerSatisfaction #PineridgeShell
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? Thanks for the fantastic review! We're thrilled to hear that Mo and Abner provided a top-notch service. ? Trusting us with your car means the world. #CustomerAppreciation #PineridgeShell ?
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Thanks for the ⭐⭐⭐⭐⭐ review, Stephen! We're thrilled to have kept your wheels spinning smoothly. Our team will be delighted to hear your kind words. ?? #CustomerService #CarCare
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? Thank you for the awesome review, William! We're delighted to hear that you've had great experiences with us. We're here to keep your wheels spinning smoothly! ?? #PineridgeShell #CustomerAppreciation
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Thank you for the kind words, Natalie! ? We're thrilled to hear you had a great experience with our friendly and honest team. Can't wait to see you for your next car service! ? #CustomerAppreciation #TopService
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? Thanks for the fantastic review! We're glad we could meet your expectations for fair pricing and excellent service. Bradley and the team will be thrilled to hear your kind words. See you next time! #CustomerSatisfaction #CarCare
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Thanks for the 5-star review! ? We're glad you had a speedy and pleasant experience at Pineridge Shell. Our team is always here to help. Drive safe! ? #CustomerAppreciation #PineridgeShell
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Hey there, Kevin! ? Thanks for the rev! ⭐ So glad to hear we could help with the repairs for your Honda Civic. We're always here to keep you rollin' smoothly! #HappyCustomers #PineridgeShell
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? Thank you for your ⭐️⭐️⭐️⭐️⭐️ review! We're honored to be your trusted mechanic shop. ? Our honest and courteous service, along with reasonable prices, are what we strive for. Your satisfaction means everything to us! ? #Grateful #CustomerSatisfaction #
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? Thank you for the 5-star review! We're thrilled that you had a great experience with us and that you're happy with the deal on your new tires. We appreciate your support! ?❤️ #CustomerAppreciation #GreatDeals #PineridgeShell #Fairfax
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Thanks for the kind words, Andrew! We're glad you had a great experience. ? #Fairfax #PineridgeShell #HappyCustomer
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Thanks for the kind words, Talal! We're thrilled to hear that our techs exceeded your expectations. We're committed to providing the best service and we're glad you noticed our follow-up call. ? #PineridgeShell #Fairfax ???
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Thanks for the great review, Barbara! ? We're glad we could help you make your decision. #Fairfax #PineridgeShell #Mechanics ?
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?Mohammed at #Fairfax auto shop is great! He's friendly, fast & knows me by name. #Auto #Car #Service ?
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Thanks for your kind words, Stephen! ? We're so glad you've been coming to us for years and appreciate your loyalty. ? Bradley is a great asset to our team and we're glad you think so too! #Fairfax #PineridgeShell #CustomerService
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Thanks for the kind words, Ashraf! We're glad you had a great experience with us ? #PineridgeShell #Fairfax
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Thanks for your loyalty and kind words, Carole Janet! We're proud to have served you for 30+ years and we're grateful for your trust. ? Mo, Bradley, and Sayed are always here to provide excellent service. ? #Fairfax #PineridgeShell #Trust #Service
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???#Fairfax. Had a great experience at ABC Auto Repair in #Fairfax - quick, competent service ??? #ABCAutoRepair #Fairfax
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Thanks for the great review, Natalie! ? We're glad you're happy with our service and we look forward to seeing you again soon! #Fairfax #oilchange #RAV4 #PineridgeShell
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Thanks for the kind words, Michael! ? We're proud to provide honest service and quality work. #Fairfax #PineridgeShell #HonestService #QualityWork
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Thanks for the great review, Stephen! ?We're glad you've been comfortable with us for many years and appreciate your feedback. #PineridgeShell #Fairfax
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Thanks for the great review, Blair! ? We're glad you had a positive experience at Pineridge Shell! #Fairfax #CustomerService #PositiveExperience
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Thanks for the 5-star review, Pedro! We're glad you're always satisfied with our services ? #PineridgeShell #Fairfax
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Thanks for the kind words, Greg! ? We're so glad you had a great experience with us. We strive to provide excellent customer service and are thrilled that we exceeded your expectations. #PineridgeShell #Fairfax
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Thanks for the kind words, David! ?We're so glad you had a great experience with us. #PineridgeShell #Fairfax
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???? You did an amazing job! #Fairfax #ExcellentService #CustomerSatisfaction
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Thanks for the kind words, J! ? We're so glad you had a great experience with Mo and his team. #PineridgeShell #Fairfax
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?? Quality work done at Fairfax repair shop. #Fairfax #recommended ?
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?? Amazing service! ?? #Fairfax #CustomerService #ServiceManager #Empathy #Kindness #Courtesy
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??Bradley & team worked efficiently to get my jeep back fast. Felt he was looking out for me & kept costs down. Quality work! Very happy & will return! #Fairfax
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Thanks for the great review, Stephen! ? We're so glad you trust us with your car service needs. ? #Fairfax #PineridgeShell #Carservice ?
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Thanks for the great review, Zavier! ? We're glad you had a great experience at Pineridge Shell! #Fairfax #CustomerService #PineridgeShell
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Thanks for your loyalty, Pedro! ? We're glad to keep your cars running smoothly. #Fairfax #PineridgeShell #CustomerService
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