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Pioneer Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(439 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Pioneer Automotive is Incorporated in the state of Texas.
As operating partners Jon Miller and Bryan McEntire work on site with
the customers and their vehicles.

Jon started working on vehicles
Pioneer Automotive is Incorporated in the state of Texas.
As operating partners Jon Miller and Bryan McEntire work on site with
the customers and their vehicles.

Jon started working on vehicles when he was sixteen, the world of
4x4's caught his attention and then led him into learning more about
general repair. Starting at the bottom Jon changed oil, tires and
performed light repairs at another local shop. After much learning and
studying Jon was promoted to technician. He was trained and took the
certification tests required to excel in his chosen field. He was then
promoted to lead technician. He is currently certified by ASE in the
following areas: Engine repair,Brakes, suspension, steering, manual
transmission, drivetrain,electrical systems, heating and air
conditioning, Engine performance, advanced engine performance,
automatic transmission and by the state of Texas as a vehicle
inspector. Jon is an L1 Master tech. Jon achieved the rank of Eagle
Scout in the Boy Scouts of America.

Bryan grew up in Denton and is proud to have the chance to serve the
community by maintaining and repairing vehicles. He graduated from
Denton High and was active in football, basketball, autotech, and
student council. Bryan began working on vehicles in diapers with his
father which turned into a career. Bryan’s education in the field of
automotive began at Denton High in autotech class which progressed to
college where he graduated from Brookhaven with an Associates
Degree in Automotive Technology. Bryan has also attended flight school
at Southeastern Oklahoma State University and graduated with a
commercial pilots certificate.
...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(940) 381-0200
Opening in 38 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:30 PM
Sun
closed
* Central Time (Us & Canada)
4529 Teasley Ln Denton, TX 76210
Pioneer Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(439 Reviews)

DF
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Dylan F.
Lake Dallas, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2023
0
Terrible
Worst mechanic I’ve ever been too, fucked everything up. Also used cheap Chinese products. Didn’t screw stuff in properly and did a very cheap job. For sure never coming back. Also a bunch of dumbasses working there that lie and find cheap and easy ways to get stuff done.

LK
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Lamin K.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
Great Mechanics
I just recently bought a used BMW to ship to my mom then the check engine light came on. So one of my former good neighbor officer Black recommended Pioneer Automotive. I went over there in the morning before heading to work just to talk to them and see if I can schedule an appointment to drop off my car and have somebody come pick me up. Met with the Manager Drew, and he had me set up immediately and give me a loaner car to use for free while my car is at the shop, and that was really convenient. The guy has a ton of knowledge about cars and told me some of the common issues with the BMW 530i series inline 6 model. Since the car is being shipped out of the country, they recommended to have a full diagnostic of the car which I went with. They have one of the owners check my car, took pictures of everything they did and send them to me all for under 100 bucks. Wow, talk about honesty, reasonable, knowledgeable, friendly and awesomeness. That was my first time at Pioneer but it won’t be my last. I will definitely recommend Pioneer for all your car needs, and trust me you won’t be disappointed. They are good and did I mentioned reasonable price.
Recommended

DC
Dara C.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018
verified customerVerified Customer
Category: Service
Dara said the staff got them in quickly and they took care of her. They offered good prices.
Recommended

RD
Richard D.
Cutler, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018
verified customerVerified Customer
Category: Service
Richard said he received excellent service and the job was done very well. The staff provided a good explanation of the issues he was having. Drew was patient and went into detail about why certain electrical problems were happening. His air conditioning is working excellently. The staff are knowledgeable, courteous, and overall good people. The service was done in a timely manner. He left a very pleased customer and he looks forward to coming back next time he needs service work.
Recommended

CP
Chris P.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
verified customerVerified Customer
Category: Service
Chris said the work was convenient.
Recommended

ST
Shalanda T.
Garland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2018
verified customerVerified Customer
Category: Service
Shalanda said the business is excellent and awesome.
Recommended

BR
Brandon R.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
verified customerVerified Customer
Category: Service
Brandon said the service is always great and the guys are fantastic.
Recommended

PM
Preston M.
Texas
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/11/2018
verified customerVerified Customer
Category: Service
Preston said the service was okay. He stated he felt the employees didn't have his best interest at heart.
Recommended

CR
Cody R.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2018
verified customerVerified Customer
Category: Service
Cody said he went to several other facilities. They were only interested in selling him things other than an oil change, which is what he wanted. However, this business is terrific. They went above and beyond. They stayed 2 hours past closing time to finish his vehicle. They drove his vehicle back to him, so he could take his kids to school the next day.
Recommended

SW
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STEVEN W.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
verified customerVerified Customer
good people
these folks are always honest and professional. they know what they are doing and will do their best to take care of you.
Recommended

AH
Alan H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
verified customerVerified Customer
Category: Service
Alan said the staff always do great quality work on his vehicle.
Recommended

GG
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greta g.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2018
verified customerVerified Customer
Car maintenance
The guys at Pioneer are wonderful! They are all very professional and friendly. They treat you like family. I wouldn’t take my car anywhere else
Recommended

JC
Jose C.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
Category: Service
Jose said the service was quick.
Recommended

MB
gravatar
Meah B.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customerVerified Customer
Good Service
Pioneer Automotive always provide good service to their customer.
Recommended

DH
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Dan H.
Denton, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/19/2018
Horrible service we got ripped off
These guys tried to charge me $1,900.00 dollars for a brake job on my 2007 Chevy truck.
I took it to them for a transmission problem. They told me they could fix it by changing the transmission fluid and filter. After two entire days of waiting around they finally told me at the very last minute before closing time that they could not fix it and I needed a refurbished transmission that they could get installed for me, for the measley price of $3,000.00
I took the truck to a Chevy dealer who diagnosed the problem correctly. It was two big square fuses located inside a black box in the engine compartment. Total repair cost $237.80
I am a disabled vet, I was not asking for charity, I just wanted my truck fixed by honest mechanic. No way I could ever recommend these guys to anyone. For the first time in my life I felt like a total victim. How hard would it have been to be honest.
Posted on rip off report.
Not Recommended

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