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Pittsburg Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,224 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

Pittsburg Automotive has been serving the East Contra Costa Bay area from Brentwood and Antioch all the way down to Pittsburg, Bay Point, and Concord since 1999. We pride ourselves on excellence of work, and on a friendly and knowledgeable staff.

Be sure to check out
Pittsburg Automotive has been serving the East Contra Costa Bay area from Brentwood and Antioch all the way down to Pittsburg, Bay Point, and Concord since 1999. We pride ourselves on excellence of work, and on a friendly and knowledgeable staff.

Be sure to check out our Services page to see how we can help you stay on the road. We’ve also created Jessica’s Corner to help you learn more about the different components of your car in clear terms.

When you’re ready to book an appointment, our team of experts will get you back on the road in no time. In the meantime, our comfortable waiting area has everything you need to relax including a state of the art computer, TV, and even toys for the kids. We also provide a free shuttle service for more complicated repairs.
If you have any other questions, feel free to give us a call at (925) 427-4116 or send us an email. We’re happy to help.
...more

Categories
Auto Repair, Smog, Transmission Repair
Contact
(925) 427-4116

Business Hours

Mon
closed
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
2171 Piedmont Way Suite B Pittsburg, CA 94565
Pittsburg Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,224 Reviews)

BS
BURRUS S.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Excellent Service and Friendly
I Love this shop. They are very Helpful, Friendly, Fast and Reliable.

ET
EDWIN T.
Antioch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
The Best and Honest Car Repair Shop
Nancy is the best customer consultant. Her profound knowledge on car repairs and recommendations for specific mechanical and electrical issues is over the top.
The Pittsburg A., Owner from Pittsburg Automotive responded on 02/21/2025 02:04 PM

We're pleased to hear Nancy and team have been able to provide you with outstanding services. Look forward to continue provide you with outstanding service. 


GB
GARY B.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Unexpected excellent ending
Turns out what I thought was the problem which I got a quote on to be a very expensive job. After the technician went in and diagnosed the problem it wasn’t as bad as I thought. It saved me a lot of money. I recently moved to Pittsburgh California, find me a reliable mechanic which I would be going to for all my automotive maintenance and repairs. Very happy with the customer service friendly. I highly recommend them.
The Pittsburg A., Owner from Pittsburg Automotive responded on 02/21/2025 07:41 AM

Pleased to hear Gary we we're able to repair your vehicle and save your money. 


RL
ROBERTO L.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
0
Service
Great service
The Pittsburg A., Owner from Pittsburg Automotive responded on 02/19/2025 07:40 AM

Thank you very much for the positive review.


CW
CHRIS W.
Pittsburg, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/13/2025
verified customerVerified Customer
3
Fast service
I wanted to like them but $2300 later, I can’t turn the car off, more lights on than when vehicle arrived. They did work with me. Nice people. I didn’t make it home b4 the abs, brake lights came on. The killer ignition stuck on car just running.
The Pittsburg A., Owner from Pittsburg Automotive responded on 02/14/2025 01:51 PM

I'm sorry to hear Chris the inconvenience your having with the vehicle after picking it up. We hope you can bring it back to us and allow us to make it right.


Verified Customer
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Batter Icon on the Dashboard
My husband, Laurence dropped off the car today 2/11/2025 to verify the battery icon on the dashboard. Although he had an idea what could be the problem, he had the charging system checked as recommended by the adviser. The alternator plus the belt have been replaced. Drove the car home after three hours. Roberto is friendly and answered all my questions.
The Pittsburg A., Owner from Pittsburg Automotive responded on 02/12/2025 07:43 AM

We're happy to hear our advisor Roberto provided you with outstanding service. Thank you for the 5 star review.


Verified Customer
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great experience!
Nancy whom I talked before going there was also the one who handled my concern. She was good and immediately took everything and it was quickly done the job. Also I noticed the staff was courteous and friendly. And to add also the nice facility. I had a wonderful experience.
The Pittsburg A., Owner from Pittsburg Automotive responded on 02/07/2025 02:11 PM

Pleased to hear Nancy and the team we're able to provide you with outstanding service. Thank you for the positive review/feedback. 


AR
ANTHONY R.
Volcano, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
This shop is the real deal great service
Very informative quick return of my vehicle I recommend
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/31/2025 01:42 PM

Thank you 5 star review and feedback! 


SB
SEAN B.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Excellent experience
Excellent customer service and Excellent experience
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/31/2025 08:26 AM

We're pleased Sean to hear we took care of your vehicle needs. Thank you for the positive review!


BM
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BRANDON M.
Antioch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Thank you!
Great work, thanks for the service.
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/28/2025 07:26 AM

Thank you Brandon for the 5 star review! 


DB
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DWAYNE B.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Car service
Great service
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/25/2025 01:39 PM

Pleased to hear Dwayne you are satisfied with our work and service provided to you. 


DB
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DAVID B.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Another day of excellent service
The title says it all. Always 6 star service!!
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/25/2025 10:12 AM

We appreciate the comment and positive feedback. 


Verified Customer
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Excellent Work
staff and technician were both personable and highly professional
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/25/2025 07:29 AM

We appreciate the review and positive feedback. 


DH
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DEBRA H.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Always 5 Star
Have been a happy customer over 15 years. Highly recommended!
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/22/2025 07:53 AM

Thank you for continuing being a long customer, we appreciate your loyalty. We appreciate the star review. 


NK
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NICOLE K.
Pittsburg, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/19/2025
verified customerVerified Customer
4
Had tune up, now the ride is bumpy not smooth
Took my 03 Hyundai elantra gt in for a tune up. When I got the car back I noticed it no longer drives smoothly. It's a very bumpy ride. I've had this car for almost 20 years and have always loved how smooth it drives. Now it's the complete opposite. It's almost like riding in a race car or low rider, you feel every single bump x10. I don't know how this this is possibl, e I've had many tune ups for this car, this has never happened before. I called pittsburg Automotive to let them know and to get it corrected as soon as possible. They were closed, someone did answer but took a message, I'm waiting on a call back. This is so disappointing since I've always made sure to do maintenence, oil changes, tune ups, and recommended work to keep this car in good running. I really need this fixed, the car was definitely not like this before taking it in for the time up
The Pittsburg A., Owner from Pittsburg Automotive responded on 01/24/2025 07:45 AM

Nicole, I'm sorry to hear you did not have a good experience with us on your last visit. Nancy did contact you on 1/19/2025 and you stated you will reach back to us when the time is more convenient to bring the vehicle back and have reinspected. We hope you will still bring the vehicle back for us to make it right. 


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