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PJM AUTO

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(210 Reviews)
93
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Active Business

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ReScore
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Original Review
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0
Total ReScores
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ReScore Average
93
Net Promoter Score ®

Business Details

About

We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The We are a family owned repair shop that specializes in Domestic and Asian car and truck repair. We service Diesels also and pride ourselves on our work. We have ASE certified technicians that can handle all of your needs. We are a Napa Auto Care Center also and have a 3 year/36k mile parts and labor warranty on all of our services. The only things we do not do is tires. We hope you will put your trust in us to handle all of your repair and maintenance needs. ...more

Categories
Auto Repair, Diesel Services, Auto Maintenance
Contact
(541) 265-8229

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3211 S Coast Hwy Newport, OR 97365

Affiliations

AAA
PJM AUTO's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(210 Reviews)

AE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Excellent Service
PJM’s always delivers the best in auto service. The staff is polite and professional, and most important, trustworthy.

CN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
eld wash every week. I needed a new radiator but the other shops didn't catch it!
The guys at PJM helped me with my radiator and helped me when I brought the car back caus the check engine liturbed on and blinked too! This happened 3 times because the sensor near the radiator got bumped .They also got me new spark plugs too and worked with my budget. Paul and his team are excellent mechanics who proudly stand by their work!
Paul M. from PJM AUTO responded on 02/24/2025 09:39 AM

We're delighted to hear that you had such a positive experience at PJM AUTO. It sounds like Paul and the team really went the extra mile, tackling both the radiator and that pesky check engine light with finesse. A little bump causing a sensor to misbehave can be a trickster! It's great to know they managed to get you new spark plugs while keeping your budget in mind—truly a win-win situation. We're all about mechanics who can fix cars and still have a sense of humor about it. Thanks for sharing your experience!


AS
ANGIE S.
2015 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent service!!
Thank you for your fabulous service with my Ram. super fast same day repair. Definitely will recommend. 😊
Paul M. from PJM AUTO responded on 02/24/2025 09:39 AM

We're so glad to hear that your Ram is back on the road and cruising in style! It sounds like our team hit the perfect pit stop on your repair journey. Your recommendation means a lot to us; we promise to keep delivering fast service that leaves drivers grinning. Safe travels and enjoy the ride!


LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Always happy 😁
Jonathan at PJM does outstanding work. My friends and I have been going to this repair shop for years now. Here on the Oregon coast, we don't have much to choose from but even if I lived in the valley, I would drive over just for them to work on my Mustang.
Paul M. from PJM AUTO responded on 02/24/2025 09:39 AM

We appreciate you sharing your thoughts! It's fantastic to hear that Jonathan and the team at PJM have earned your loyalty over the years. It seems they have quite the reputation for repairing Mustangs, which makes us hope they also offer a good selection of cape-wearing mechanics. Your support means a lot, and we're glad to be your go-to shop even from the Oregon coast!


JW
JACK W.
Newport, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2025
verified customerVerified Customer
7
Rear brakes, over $900. Pricy but fast and good
Had my rear brakes done. Pricing guides indicate this is a $450 job; I paid more than twice that amount but it was done quickly, with excellent communication, and on time. I value that. This is a good shop. The only criticism of the work is that the mechanic did not wipe the rust from the old damaged brakes off the rim; it would’ve been nice for over $1,000 in service to have done even a quick, rudimentary cleanup related to the work done. I don’t mind paying a premium for excellent work but that added touch would have brought me back for the front brakes instead of another round of quotes and decisions on which shop to use next time.
Paul M. from PJM AUTO responded on 02/21/2025 09:03 AM

We appreciate your feedback on your recent brake service. It's great to hear that you valued our quick turnaround and communication—the unsung heroes of the shop. We completely understand the importance of those little finishing touches, like a clean rim, especially after investing in quality service. We want every customer to drive away feeling like they've just hit the jackpot, not just with new brakes, but with a showroom shine. We'll definitely take your input to heart as we strive for perfection. Hope to see you soon for those front brakes, and maybe we'll both be a bit more polished by then!


JI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Car care
Honest, prompt, amazing customer care!
Paul M. from PJM AUTO responded on 02/24/2025 09:39 AM

We appreciate your feedback and are glad to hear you had a great experience with us! Honesty and prompt service are our jam, and amazing customer care is something we strive for. It’s always wonderful when our efforts resonate with our customers. We hope to keep the good vibes rolling!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Rodents
You guys are frickin awesome 👌 kudos
Paul M. from PJM AUTO responded on 02/23/2025 09:39 AM

We appreciate the high praise and are glad you think we’re awesome! It seems like we might need to start handing out superhero capes at the shop. If there's anything else we can do to keep the good vibes rolling, just let us know!


LM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Quick response.
Had my truck towed in; they replaced my alternator , battery, and belts. It was ready
Within four hours.
Great response, and service.
Paul M. from PJM AUTO responded on 02/23/2025 09:39 AM

We appreciate your feedback on your recent experience with us. It sounds like your truck received a mini makeover with all those new parts—no wonder it was ready in such a flash! We're all about quick turnarounds and quality service, so it's great to hear we hit the mark. If your truck starts asking for more pampering, you know where to find us!


BL
BRIAN L.
Toledo, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Integrity
I have been a customer of PJM's for over 10 years. Paul and crew are top-notch. I would highly recommend to anyone needing automotive service or work done.
Paul M. from PJM AUTO responded on 02/21/2025 09:40 AM

It's fantastic to hear that you've been part of the PJM AUTO family for over a decade! We're always aiming for that gold star in customer service, so it's great to know that Paul and the team have hit the mark for you. Your recommendation means the world to us. Here’s to many more years of keeping your vehicle in tip-top shape!


BM
BOB M.
2003 Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
In need of a new motor
My construction business revolves around my work truck. Paul got me a new motor and had it installed and running again in record time. I couldn't be more thankful. I been taking my vehicles to PJM for years and has always been a great experience.
Paul M. from PJM AUTO responded on 02/18/2025 09:44 AM

It sounds like Paul really hit the nail on the head with that motor installation! We're excited to hear that your work truck is back in action and ready to roll. It's fantastic to have customers like you who trust us with their vehicles year after year. Just like a trusty hammer, we’re here to keep your automotive needs on point. If there’s anything else we can help with, just give us a shout!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
0
Excellent service and attention to detail
The staff at PJM was very professional and prompt. When I had some much needed work done, they were able to source the parts and have them in in an expedited and professional manner. Many thanks to their team.
Paul M. from PJM AUTO responded on 02/18/2025 09:44 AM

We appreciate your feedback and are glad to hear that you had a great experience with our team! It sounds like they were on a mission to rescue your vehicle, and I’d say they nailed it with their speedy service. We'll be sure to pass along your thanks to everyone involved. If you ever have more work that needs tackling, you know where to find us!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Chevy pick up
Did the job in a very timely manner. In and out considering very complex job. Seem to me anyway. Would recommend 100%
Paul M. from PJM AUTO responded on 02/17/2025 09:37 AM

We appreciate you taking the time to share your experience! It sounds like our team tackled that complex job with the finesse of a seasoned acrobat. We're glad to hear everything went smoothly and that you're ready to spread the word. Recommendations like yours keep our engines running!


Verified Customer
1997 Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
1997 f-250
Good work did exactly what they said they would do. Great communication.best shop in town as far as I’m concerned.
Paul M. from PJM AUTO responded on 02/17/2025 09:37 AM

We appreciate your feedback and are glad to hear that we delivered exactly what we promised. Great communication is key in our book too—after all, it’s hard to fix a car when we're sending smoke signals! It’s customers like you that inspire us to keep raising the bar. Looking forward to being your go-to shop in town!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great work-reasonable price
Great service! Much less expensive than dealer
Paul M. from PJM AUTO responded on 02/15/2025 09:41 AM

We're glad to hear that you had a great experience with us! It’s always nice to know we can save you some bucks while providing first-rate service. We aim to keep our customers happy and their wallets a little fuller. Looking forward to serving you again!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
PMJ
PMJ automotive provides the best customer service and superb workmanship on all of my vehicles. Should I have any troubles or just simple maintenance that needs to be done on my vehicles I always feel confident with taking it to PMJ automotive. Excellent service for an excellent price.
Paul M. from PJM AUTO responded on 02/15/2025 09:41 AM

We appreciate your feedback and are glad to hear that you've had such a positive experience with our team. It sounds like you’ve found your automotive version of a superhero sidekick – always there for you when trouble arises or when routine maintenance is on the to-do list. We're here to keep your vehicles in tip-top shape without costing you an arm and a leg. Your confidence in us means the world, and we’re excited to keep delivering that excellent service you’ve come to expect.


Displaying Review 1 - 15 of 210 in total
Offers and Posts
We're thrilled to hear your truck is running like a champ! 🚚✨ Confidence is key, and we're here to keep you on the road. We can't wait for your next visit—let's keep those wheels turning! #PJMAuto #HappyMotoring
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We're revved up to hear you loved our fast service and great work! 🚗💨 At PJM AUTO, we believe in making your ride smoother, one repair at a time. Thanks for trusting us! 💪 #AutoRepair #CustomerSatisfaction
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We're thrilled to hear you had a positive experience with us! 🚗✨ No one likes to be stranded, but we’re glad we could get your Durango back on the road just in time! Your kind words boost our horsepower! 🛠️ #Thankful #PJMauto
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We love to hear that our service has you thinking sweet thoughts! 🍪 Thank you for the kind words—just remember, we fix cars, not cookie cravings! 😉 Keep those treats coming! #PJMauto #CookieDreams
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We love being your holiday heroes! 🎉 Thanks for trusting us with your car again. Stellar service? That's just our way of saying "we've got your back" – even during the holidays! 🚗✨ #CustomerAppreciation #PJMAuto
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Thanks for the stellar review! We're thrilled you loved the mirror—no one likes driving around with a broken view! ?? Looking forward to helping you keep your ride shiny and new in the future! #PJMAuto #CarCareDoneRight
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Thanks for trusting PJM AUTO with your rides over the years! ?? We love keeping your vehicles in tip-top shape—no complaints here! ? Here’s to many more miles together! #PJMauto #CustomerAppreciation
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Thanks for the love! ? We're thrilled to be your go-to repair shop! Keeping cars happy and drivers smiling is our jam. ? Remember, we only do what's necessary—no shenanigans here! ?? #AutoCare #PJMFamily
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We're blushing! ? Thank you for the glowing review! Our team is thrilled to hear that our straightforward communication and thorough work made your experience worthwhile. Remember, good things come to those who wait... ?✨ #PJMauto #CustomerAppreciation
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Big thanks for the love! ? We're thrilled that Paul and the team have you covered. Your car deserves the best, and we're here to deliver! ?? Appreciate you being part of the PJM AUTO family! #AutoCare #CustomerAppreciation
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Big shoutout to our amazing team for squeezing in that pre-trip inspection! ?✨ We're thrilled to keep your Ram Cummins road-ready for the holidays. Safe travels and happy adventures! ?? #PJMAuto #HolidayReady
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