business image

PKW Motorwerks Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

PKW Motorwerks is a full service European auto repair facility. We offer diagnostic repairs, scheduled maintenance services, and a full line of performance upgrades and modifications for Audi, BMW, Land Rover, Mercedes-Benz, Mini Cooper, Porsche and Volkswagen. We have been working on European vehicles for over 15 years and our mechanics PKW Motorwerks is a full service European auto repair facility. We offer diagnostic repairs, scheduled maintenance services, and a full line of performance upgrades and modifications for Audi, BMW, Land Rover, Mercedes-Benz, Mini Cooper, Porsche and Volkswagen. We have been working on European vehicles for over 15 years and our mechanics know the seven brands we work on inside and out!

We understand that car repair can cause stress. We help alleviate that stress with giving you honest & trustworthy repairs at affordable prices. While you wait for your auto repair service to be completed, enjoy free wi-fi in our waiting area. We also offer discounted rental cars and a free shuttle service – so you don’t have to feel inconvenienced.
...more

Categories
Car Maintenance, Auto Repair, European Auto Repair
Contact
(630) 281-4100

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
12361 Rhea Drive Plainfield, IL 60585
PKW Motorwerks Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(12 Reviews)

SK
gravatar
Seamus K.
Bartlett, IL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/24/2022
0
Great if you would rather pay what the dealer is asking for the same job
Been coming to this shop for years, but I can't in good conscience do so again.
The whole point of an independent shop is to offer reasonable prices for the things the dealer is way overcharging on.
This is a place that starts their pricing conversation by asking if you got a quote from the dealer, so they can try to match it.

Will they do good work? Yes.
Will the dealer do the same good work for the same price? Also yes.
Should you go here instead of the dealer if you need difficult things done on your car? 100% NO.
Why pay the same price when you can get it done by certified professionals?

In the end, what has happened, is that a mechanic I've trusted for years is now deciding that my business is worth less than pinching some more pennies from me.

For what it's worth, no brake job is worth $1.6k. That's obnoxious.

GK
gravatar
G K.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Great service
Staff and service made sure they did everything to assist me with my care service. Highly recommend them for your foreign car needs (big or small).
Recommended

AG
Anand G.
Frankfort, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
verified customerVerified Customer
Category: Service
Anand said the staff at this business is great, especially Jason.
Recommended

PM
gravatar
Paul M.
Naperville, IL
Mercedes-Benz C63
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
verified customerVerified Customer
Great, professional service. Honest, friendly and knowledgeable.
Awesome service from PKW. I went there for a PPI and received a very professional service, comprehensive report and details around the vehicle/ fixes to issues found. The team is knowledgeable, honest and friendly. I recommend PKW.
Recommended

JR
gravatar
James R.
Lockport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2019
Excellent Service! 5 Stars!!!
Jason @ PKW is honest, quick to respond, and fair in his pricing. He’s helped me out with my VW CC numerous times, and I will continue to seek him out for all my future needs. Maintenance, repairs and performance upgrades are performed very well, and he has a passion for what he does. I fully recommend PKW!!!
Recommended

JR
gravatar
James R.
Lockport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2019
verified customerVerified Customer
Excellent Service! 5 Stars!
Jason @ PKW is honest, quick to respond, and fair in his pricing. He’s helped me out with my VW CC numerous times, and I will continue to seek him out for all my future needs. Maintenance, repairs and performance upgrades are performed very well, and he has a passion for what he does. I fully recommend PKW!!!
Recommended

EG
gravatar
Edward G.
Woodridge, IL
BMW 325is
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
verified customerVerified Customer
Fantastic experience
Great shop. Jason did an amazing job fixing the vehicle, keeping me updated and working with my situation. Just a great experience
Recommended

MS
gravatar
Michele S.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2019
verified customerVerified Customer
Excellent, Professional, VERY accommodating and the BOMB personnel!!!!!
I have been an owner of a BMW for 21 years, and this is the BEST service, price, efficient, great customer service personal skills!! Make you feel comfortable, welcomed and appreciated!!!
Recommended

Verified Customer
Stoughton, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
verified customerVerified Customer
Excellent Service
Excellent customer service - explained what I needed done and why. Reasonably priced. Clean waiting room and was completed when promised. I will recommend PKW to others.
Recommended

TS
gravatar
Tom S.
Oswego, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
verified customerVerified Customer
Great Job
PKW is honest and they do great work. I highly recommend them!
Recommended

AG
gravatar
Anthony G.
Naperville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
verified customerVerified Customer
First Time
I was tired of paying dealership prices to maintain my 2012 MB. I stopped in to PKW and met with the owner Jason and discussed my needs. He was very accommodating, answered all my questions and quoted a price for the service I required. I had my car serviced there the next day. It was fast and done at the quoted price which was about a third of what the dealership quoted for the job.
I will be back.
Recommended

GR
gravatar
Gerard R.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
verified customerVerified Customer
Mercedes Benz cycle "B"
Competed Mercedes Benz cycle "B" in the time promised at the cost quoted. Will definitely return next cycle.
Recommended
Jason K., Owner from PKW Motorwerks Inc responded on 01/11/2019 02:15 PM

Thank you Gerard. We truely appreciate your business!

Jason Klann
President and CEO | PKW Motorwerks Inc.
phone: 630-281-4100
site: pkwmotorwerks.com
email: jason@pkwmotorwerks.com

Displaying all 12 Review
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,056 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(378 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,217 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,030 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(693 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.