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Planet Hyundai 188

Oil Change 152

Care 107

Planet 81

Communication 54

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Andrew M.

Arvada, CO

This review violates the SureCritic Review Policy.

chad s.

Littleton, CO

12/13/2021

Category: Service

DO NOT GIVE THEM YOUR TRUST OR BUSINESS!!!

If there was a lower rating, I would give it. Be cautious in giving them your trust and business. They are greedy, sketchy and will not stand behind anything. I bought a car in September. We bought the car for our sons first car and it was a used car. I thought buying from dealership it would be thoroughly checked over. It looked very clean and had everything checked off our list that we wanted. It was above blue book, yes I know of shortages but just shows they made a lot off of me. Before we even got the tags on the car we noticed that there was a start of spotting under the car when parked. Then the check engine light came on. We took to our local auto shop. Turns out the gear shifter went out, and the leaking was from the water pump. Our mechanic replaced the gear shifter as it was a discontinued item and we had to find from a salvage yard. We took in the car to Planet Hyundai to see if they would do anything about the water pump and thermostat. They said they would “see” what could be done and “what portion” sales would pay for”, turns out they were not willing to pay for ANYTHING, and even wanted to make a profit off my predicament. So, after waiting a month to even get it in to be serviced. And Planet Hyundai having the car for a week for diagnostics we were told they were not going to work with us at all on the price. They wanted to make money on fixing the issues that magically started a week or two after buying the car. With much frustration and reserve, I agreed to let them fix. Once we got home the check engine light came on again. I am over it with them, DO NOT GIVE THEM YOUR TRUST OR BUSINESS!!! YOU WILL REGRET IT LIKE MYSELF. All I wanted is the get a safe and reliable car for my son as any father would.

chad s.

Littleton, CO

12/08/2021

Category: Service

DO NOT GIVE THEM YOUR TRUST OR BUSINESS!!!

If there was a lower rating, I would give it. Be cautious in giving them your trust and business. They are greedy, sketchy and will not stand behind anything. I bought a car in September. We bought the car for our sons first car and it was a used car. I thought buying from dealership it would be thoroughly checked over. It looked very clean and had everything checked off our list that we wanted. It was above blue book, yes I know of shortages but just shows they made a lot off of me. Before we even got the tags on the car we noticed that their was a start of spotting under the car when parked. Then the check engine light came on. We took to our local auto shop. Turns out the gear shifter went out, and the leaking was from the water pump. Our mechanic replaced the gear shifter as it was a discontinued item and we had to find from a salvage yard. We took in the car to Planet Hyundai to see if they would do anything about the water pump and thermostat. They said they would “see” what could be done and “what portion” sales would pay for”, turns out they were not willing to pay for ANYTHING, and even wanted to make a profit off my predicament. So, after waiting a month to even get it in to be serviced. And Planet Hyundai having the car for a week for diagnostics we were told they were not going to work with us at all on the price. They wanted to make money on fixing the issues that magically started a week or two after buying the car. With much frustration and reserve, I agreed to let them fix. Once we got home the check engine light came on again. I am over it with them, DO NOT GIVE THEM YOUR TRUST OR BUSINESS!!! YOU WILL REGRET IT LIKE MYSELF. All I wanted is the get a safe and reliable car for my son as any father would.