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Platinum Auto Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,662 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Platinum Auto Service Inc is conveniently located in S. Yarmouth, MA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Platinum Auto Service Inc is conveniently located in S. Yarmouth, MA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Used Car Dealer, Car Maintenance
Contact
(508) 760-2807

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
27 Commercial Street South Yarmouth, MA 02664
Platinum Auto Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,662 Reviews)

PK
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Pam K.
South Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Best Car Repair Company
I have taken my 2007 vehicle to many different places and this company is by far the best I’ve ever been to. They are honest and professional and are very reasonably priced. Don’t waste your money any place else.

Verified Customer
Hyannis, MA
2019 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great to deal with!!!
Friendly helpful staff are always looking out for your best interest. The glass and interior cleaning is an awesome bonus, my windows are never this clean! I highly recommend these folks, they do a great job work wise and communicating with you.

DB
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David B.
Brewster, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Outstanding Customer Service Experience
Dave and his associates are always very helpful and accommodating with whatever information or services needed.

Verified Customer
South Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
8
Problem with my sensor on 1 tire
Service was prompt, friendly and very knowledgeable

LP
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Lisa P.
West Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Amazing customer service
Here are the reasons why I love Platinum Auto Service:
1. I had a slow leak in a tire and was able to be scheduled for the next day
2. I was able to get a ride in their courtesy shuttle and make it to work on time.
3. While they had my car, they noticed it was due for an oil change in less than 500 miles so they called to offer to handle that too. I asked them to also replace the wiper blades if they had time. No problem.
4. When I was notified my car was ready, I was offered a ride there (I did not need one) and was told they did a courtesy wash and vacuum of my car. (!) I was notified that my battery passed inspection but is old enough we need to keep an eye on it.
5. When I got home I noticed a bag of chips in my center console…a snack for the road from Platinum! I also noticed my windshield is the clearest it has been in months and my dash is dust free! 😊
6. The owners are Yarmouth residents who support their community through fundraising efforts in various ways.
Everything costs so much these days. It’s nice to have a local, family-owned business that adds value and looks out for their customers.

PB
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Peter B.
Dennis, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
I wish I knew of them earlier!
I have very limited knowledge about Jeeps. I got totally ripped off at 2 different places before finding Supreme. They did an amazing job explaining to me what needs to be done. I put full faith in Dave, that he would guide me in the right direction. And I couldn’t be happier

KP
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Kathy P.
West Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Oil change
As always, the Platinum crew was wonderful. Pleasant, knowledgeable, efficient people. And the potato chips was a nice touch!!

PT
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Patricia T.
Brewster, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
You can (should!) count on Platinum!
I find everyone at Platinum knowledgable, responsive and helpful. Service is amazing and they make every effort to keep you comfortable and informed.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
9
Good service and price!
They made a great first impression and everything was handled well, and I had never seen a digital inspection email and It was quite informative about the issues with my 17 year old car. The price was reasonable and the "bill" was easy to understand, and having a shuttle to and from work was a big help as well!

NM
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Nile M.
Marstons Mills, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Honest and knowledgeable
I brought my lifted Jeep in for an alignment because the previous company could not get it right. These guys were able to let me know. The reason was a bad install on a couple parts. Their knowledge save me time aggravation and money. I would recommend them to Anyone, especially with a jeep.

AG
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Aaron G.
Barnstable, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Honest
They were honest about everything bad that was found on my car and honest about what was needed. Took pictures to show what was needed as well. I thought prices were a bit higher than I expected but when I realized all that was going on I saw why. And my favorite part was the usage of a loaner vehicle. That helps tremendously.

SS
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Sandie S.
South Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Winter checkup
As a widow in my upper 80’s I depend on the folks at Platinum to keep my 2015 Fit running smoothly so that I’m safe behind the wheel.

Verified Customer
MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
9
Flat Tire
Very quick and very polite customer service.

BB
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Brittany B.
Hyannis, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
10/10
I love working with platinum. They are very honest and straight forward. I won’t take my car anywhere else! Thanks for everything that you do!

BL
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Bob L.
Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
60,000 mile check
Work completed on time and well done, as always. Suggestions made to spread out some work as it was not necessary immediately which was very helpful.
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