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Plaza Service Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(333 Reviews)
-100
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Score Details

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Plaza Service Center is located in Greenville, North Carolina. Plaza Service Center is staffed with expert technicians who provide quality repair and maintenance service. Give us a call to set up an appointment today. Plaza Service Center is located in Greenville, North Carolina. Plaza Service Center is staffed with expert technicians who provide quality repair and maintenance service. Give us a call to set up an appointment today.

Categories
Auto Repair, Tire Sales and Repair, Car Maintenance
Contact
(252) 321-2100
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2255 County Home Rd Greenville, NC 27858
Get Directions
Plaza Service Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(333 Reviews)
Write a Review
Recent Reviews
DW
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D W.
Greenville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/01/2025
0
Horrible work and worse service
Check BBB. They're rated an F
OH
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Olivia H.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Absolutely amazing service
I only go here and will not go elsewhere. They’re very honest and hardworking. They are upfront with the cost of repairs and what they think is wrong. I highly recommend! I’m not sure why they bad reviews even exist.
Recommended
OH
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Olivia H.
Greenville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Absolutely amazing service
I only go here and will not go elsewhere. They’re very honest and hardworking. They are upfront with the cost of repairs and what they think is wrong. I highly recommend!
Recommended
MB
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Monika B.
Greenville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2018
Car tow
Shady people with fake positive reviews.
They want cash for giving your car back after towing!
Policy rules but when asked to see it they don’t have it. Total joke,!
Liers and money suckers!!!
Not Recommended
MB
gravatar
Monika B.
Greenville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2018
Car tow
This towing service is not 24h so if they take your car in the evening you will have to wait till 7 am to get it.
They want CASH!!!!for giving you your car back!!!!!
It’s according to the store policy but when I asked to see it the woman with too much powder on her face said she doesn’t have it. Instead they have sheet of paper with print on it about towing and cash. Ridiculous , if they do things according to their policy why didn’t they show it to me?
They feel shady and dishonest.
Stay away from them if you can.
Rude and full of crap.
Typical money suckers !!!!
Not Recommended
MK
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Matt K.
Winterville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2015
BUYER BEWARE!!
Don't base this place on their 4 star rating. Obviously, friends of the garage have rated it. I went a few weeks ago to have an alignment, balance (as needed) and rotation. Looking at the reviews I decided to give them a try. I called and their prices were good. They don't take appointments (not necessarily a good thing). Told 45mins or so if I waited, but recommended I drop off. Took in at 11am next day. Said they would get to it after lunch. Expected a call back around 2pm at the latest. No word. Called back at 4:30pm (they close at 5pm) and said my car was still on the rack and would be done in 15mins. Picked up at 4:50pm, immediately noticed tires not rotated. Red Flag! (plus greasy footprints in my floorboard). Doesn't take a brain surgeon to figure out. Hand prints all over the front rims and not one single one on the back two. Impossible to do given the process required to rotate and balance. Only new weights added to the front tires, with old weights still there and none on back. Can't do properly w/o removing all of them. The alignment was worse than when I brought it in. Steering wheel is crooked and camber is off. This means even if they did attempt to align it they didn't finish. Said everything was done. Would only give $12 back, or rotate. They combined it with the higher price alignment and balance ($100 charge).I took back (hesitant). Lots of cars in parking lot. Said that they had 3 engines torn apart (not my fault). What it comes down too (even though they did rotate after I called them out) is they only did half of what they charged me for. They got in a bind and rushed it out before close. That's all they were concerned with. I would rather them told me they couldn't do, it then to half-butt it. BUYER BEWARE!!!! I WOULD NOT recommend this place based on my personal experience. Now I've got to take it somewhere to have it fixed.
Not Recommended
ER
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ELLEN R.
Greenville, NC
Geo Prizm
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2014
verified customerVerified Customer
Trustworthy and Trusting
We left our car while we were gone for a week. We picked it up on a Sun. All work completed. We value the relationship we have w/ Plaza and are glad they're there for us.
Recommended
DP
David P.
North Carolina
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2014
verified customerVerified Customer
Category: Service
David said his vehicle is running great and this is the first time he has not had any problems with the business. The staff got the job done fast, called him right back and were nice.
Recommended
TW
Tracy W.
North Carolina
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2014
verified customerVerified Customer
Category: Service
Tracy said this experience was great. They were friendly, nice, and they know what they are doing.
Recommended
KW
Kerry W.
North Carolina
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2014
verified customerVerified Customer
Category: Service
Kerry said this business was really helpful. They helped her with everything she needed and they had really good prices.
Recommended
RW
Robert W.
Greenville, NC
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2014
verified customerVerified Customer
Category: Service
Robert said the business is quick and does a good job.
Recommended
MN
Matt N.
Greenville, NC
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2014
verified customerVerified Customer
Category: Service
Matt said they are always great.
Recommended
VD
Vernon D.
North Carolina
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
verified customerVerified Customer
Category: Service
Vernon said he gets quick service and his situation is paid attention to. His diagnosis is correct and dealt with.
Recommended
KA
Keith A.
North Carolina
Ford Contour
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
verified customerVerified Customer
Category: Service
Keith said this business was willing to work with her. They looked into the problems with her vehicle and did not do any extra work. They were willing to work with her on the payments.
Recommended
JC
Joseph C.
North Carolina
Oldsmobile Alero
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2014
verified customerVerified Customer
Category: Service
Joseph said the prices were very reasonable.
Recommended
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