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Plaza Service Center Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(900 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Plaza Service Center Inc began as the Plaza Shell gas station below the Rt. 68 overpass on Rt.5 in Wallingford, CT. The owner, Tim Clark, opened the business in 1990 and was the only employee. He was the mechanic, tow truck driver, gas pump operator, owner and operator. He purchased a 1978 Ford Wrecker to which he later added a wheel Plaza Service Center Inc began as the Plaza Shell gas station below the Rt. 68 overpass on Rt.5 in Wallingford, CT. The owner, Tim Clark, opened the business in 1990 and was the only employee. He was the mechanic, tow truck driver, gas pump operator, owner and operator. He purchased a 1978 Ford Wrecker to which he later added a wheel lift. He painted it himself and maintained it through the years in the 3-bay building.

Tim juggled the work himself until the business began to grow. He began hiring technicians, tow truck drivers, and gas pump attendants. Over the next 8 years, the business outgrew the building, and we were forced to move. In July of 1998, we moved the business down the road and into another, larger building. At that time, we changed the business name to Plaza Service Center, Inc.

TODAY
Since we opened our doors in 1990, Plaza Service Center Inc has expanded exponentially. We now have 26 employees including 1 owner/operator, 12 AAA and TRPC (Towing and Recovery Professionals of Connecticut) certified wrecker drivers, 7 NAPA, AAA, ASE, MACS (Mobile Air Conditioning Service) and Standard Motor Products certified service technicians, 4 DuPont AOQ certified body technicians, a service manager, a body shop manager, and 2 receptionists.

Plaza Cervice Center Inc now owns a fleet of 16 wreckers that are capable of vehicle towing and recovery in any situation. We tow and recover light-duty, medium-duty, heavy-duty, advanced heavy-duty, and perform air cushion recovery. We have also attained many certifications from renowned companies.
...more

Categories
Auto Repair, Oil Change, Collision Repair
Contact
(203) 269-3550

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12 N Plains Industrial Rd Wallingford, CT 06492-2333
Plaza Service Center Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(900 Reviews)

JV
John V.
Oxford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
John said he gets personalized service.
Recommended

SA
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SANDY A.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Friendly atmosphere in excellent service!
I would go to Plaza Service anytime I need something done on my car. They are very thorough and honest and reliable. Thanks everybody for doing such a great job each and every time I come in.
Sandy

LG
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LINDA G.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Senior citizen
I’d like to thank all of you for such prompt and courteous action in getting my car into the garage. And transferring my groceries to the transport vehicle. He was so very nice to bring everything to my back door. And to have it repaired so quickly!!!! Thank you so very much. I’ll be back the end of the month to finish paying the bill.

MV
Michael V.
New Haven, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Michael said the technicians are great. He appreciates them. They are very professional.
Recommended

KA
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KAREN A.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Always professional
Everyone was awesome considerate kind patient and very helpful my service was done in a professional and timely manner

RT
Rebecca T.
Hamden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Rebecca said they're phenomenal. She said the entire staff does great job every time she goes in.
Recommended

SC
Steve C.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Very knowledgeable friendlyvery
Very friendly helpful knowledgeable professional a very positive experience 😀

CB
Carlos B.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Carlos said his experience was really good.
Recommended

AW
Allison W.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Allison said Scott was amazing and very helpful.
Recommended

AW
Arlene W.
New Haven, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Arlene said they were good.
Recommended

AT
ALLISON T.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Great place
They are a great place to bring your vehicle. The prices ate good the staff is knowledgeable and friendly.
They offer a wide selection of services.

Verified Customer
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Excellent service once again from Plaza.
Had our car towed all the way from Stratford thats how much we trust Plaza. We needed the entire coolant system changed out and they were conscious about the time and cost as we had no backup car to drive. Once again they did not disappoint.

SC
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STEVE C.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Happy customer
I was very happy to be able to be towed and serviced at the same facility. I was kept informed constantly about the progress of my repair. Everyone was super friendly and professional. I would highly recommend them to anyone looking for repair work. I’m happy I now know where to bring my car in the future.

GW
Gwendolyn W.
West Haven, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
Category: Service
Gwendolyn said they are customer people and work for the customer.
Recommended

LK
Larry K.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
Category: Service
Larry said his vehicle was supposed to be ready on a Friday but was done on Tuesday. He said the service manager kept him up to date.
Recommended
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