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Plony's Auto Merchants Ltd

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(862 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
4.5
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We are an approved AAA Auto Repair Shop. Our ASE Certified Technicians are specially trained to diagnose your problem quickly and get you back on the road safely and affordably. We are a full service auto repair facility for domestic, import and fleet vehicles We are an approved AAA Auto Repair Shop. Our ASE Certified Technicians are specially trained to diagnose your problem quickly and get you back on the road safely and affordably. We are a full service auto repair facility for domestic, import and fleet vehicles

Categories
Auto Repair, Tire Sales and Repair, Car Maintenance
Contact
(315) 699-3900
Visit Website
Closing in 22 minutes
Business Hours

Business Hours

Mon
9:00 AM - 5:30 PM
Tue
9:00 AM - 5:30 PM
Wed
9:00 AM - 5:30 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6165 South Bay Rd Cicero, NY 13039
Get Directions

Affiliations

Plony's Auto Merchants Ltd's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(862 Reviews)
Write a Review
Recent Reviews
PS
Pat S.
Cicero, NY
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Pat said he's been going to the business for 25 years. He said he is very reputable, easy to deal with and competitively priced.
Recommended
LJ
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Lisa J.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Very clean and professional
Was referred here by a friend. Had my 2017 Honda Accord front brakes done. When I walked in John greeted me he was a very nice, clean and professional gentleman!! Had my car done within 2 days (dropped it off late the day of) no issues now will be going back for more service when needed!!!!! Kudos to the team here!!!!!! Thank you!
Verified Customer
Cicero, NY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great place! Always treated with respect
Courtesy is first at this establishment.
I have always been treated with respect
RR
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Rocco R.
Baldwinsville, NY
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Great job
Great job on my wife Venza to fix the sensor problem the first time
NT
Nick T.
New York
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Spoke to Diane. She said they got them right in for inspection, they were helpful, they were great. Very appreciative.
Recommended
MK
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Mike K.
Cicero, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Oil change
Trustworthy service. Extremely low mechanic turnover!
DH
Dan H.
Brewerton, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
Category: Service
Dan said they are great to work with and everything is done on time.
Recommended
Verified Customer
Cicero, NY
RAM 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great garage
Great place to get work done on your vehicle. Everyone there is very nice and has been a pleasure to work with. They keep in good communication throughout the work being completed.
RR
gravatar
Rocco R.
Baldwinsville, NY
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Great job
good job as usual
BW
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Barbara Bowles* W.
North Syracuse, NY
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
verified customerVerified Customer
10
Good Experiences at Plony's Auto Service
They do a good job working on my vehicles. Explain what is wrong then call me with an estimate before they do any work.
KL
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Kathy L.
North Syracuse, NY
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
about plon'ys
I have been going to plony's for over 18 yrs. I trust their judgement and the mechanics do excellent work. Also John is very helpful and knowledgeable.
CS
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Chris S.
Syracuse, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Easy. Convenient. Trusted
Fantastic service. You can trust that you will get only the best here. Thank you John
CD
Carol D.
New York
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
Category: Service
Carol said they were very helpful, they did everything to make it a lot easier for them, and they appreciate it.
Recommended
BW
Betty W.
New York
Chevrolet Silverado 3500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
Category: Service
Betty said they do good work there.
Recommended
SA
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Steve A.
Cicero, NY
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2024
verified customerVerified Customer
10
Plonys Auto
These folks are professional, honest and proactive
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