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Ponte's Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,392 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Ponte’s Auto Care has continued to provide quality car care in northern Wilmington since 1984. The professional ASE (automotive service excellence) certified Master Technicians at Ponte’s Auto Care bring over 100 years of knowledge, expertise and only employ today’s latest automotive technology and are equipped to handle all major and Ponte’s Auto Care has continued to provide quality car care in northern Wilmington since 1984. The professional ASE (automotive service excellence) certified Master Technicians at Ponte’s Auto Care bring over 100 years of knowledge, expertise and only employ today’s latest automotive technology and are equipped to handle all major and minor repairs on all makes & model vehicles, foreign or domestic from your family vehicles to your business fleet. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(302) 478-9786
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2401 Concord Pike Wilmington, DE 19803-5001
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Ponte's Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,392 Reviews)
Write a Review
Recent Reviews
GF
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GREER F.
Bear, DE
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
New headlight bulb
While this was an easy fix, was in at 9am, had a covfefe at Panera and came back all good. I asked if the tire pressure could be determined. Of course, they said. Everything professional. Will be back with Razbo, my 2010 Porsche Boxster for an oil change, etc in 3 months.
Verified Customer
West Chester, PA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Replacement of forward turn signal indicator bulbs.
They were very accommodating. They scheduled our car for the afternoon of the day we called. Repairs were performed timely and very professionally. We would recommend them and would certainly use them again.
Verified Customer
Wilmington, DE
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
BMW repair
Did what needed to be done professionally and timely
RB
Renay B.
Wilmington, DE
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Renay said they did the job well.
Recommended
HS
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HOWARD S.
Wilmington, DE
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Again Excellent service
Excellent and quick service. Fair prices
SV
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SAM V.
Wilmington, DE
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Service you can trust
Been bringing my cars here for over 10 years and I can always depend on good and reliable service.
CD
Chase D.
Wilmington, DE
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Chase said towed the vehicle, they fixed the vehicle in one day, hard to find that for European vehicles.
Recommended
Verified Customer
Wilmington, DE
Honda S2000
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
GreatvService
Always honest and great service.
DD
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DONNA D.
Wilmington, DE
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Oil change
Awesome experience! Great service!
Wonderful and friendly employees
TC
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Tim C.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Quick Service, Master Mechanic’s onsite, Excellent Pricing and Customer Service!
Thank You Ponte’s Service Center! I am always completely satisfied bye the work your Master Mechanics perform!
DS
DAVE S.
Wilmington, DE
GMC Sierra 1500 Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Oil change an overall check-up.
Highly recommend call ask questions get me in. Take the time to explain what could be the issue add the solution
And call back to confirm before starting the job. How long it's gonna take? And you're gonna get a call back. When it's ready i have 3 vehicles, and I will not go anywhere else. Thanks, guys.
AS
ANN S.
Wilmington, DE
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Oil Change
Very professional and great customer service.
GK
GAIL K.
Wilmington, DE
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
6month service
I have been coming to Pontes for a little over a year now and have been very impressed with their customer service and quality of the work. I will be bringing both of my cars to them from now on.
DL
Dan L.
Wilmington, DE
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Dan said they made a mistake, they had to give a refund of credit to credit card, that was odd, they called him about the mistake.
Recommended
JZ
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JASON Z.
Wilmington, DE
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Ponte's always takes care of me
Ponte's has been our go-to garage for around a decade. I'm always confident in my vehicles' performance because of the high level of John and Mark's customer communications.
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