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Port City Collision

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)
69
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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
69
Net Promoter Score ®

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(910) 798-6151
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6101A Market St Wilmington, NC 28405-3619
Port City Collision's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)

TT
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Talbott T.
SUBA Outback Wilderness AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Port City Collision made a bad experience easier
My wife had a serious accident in her new Subaru Outback . She was only shaken up but ok now. Having not needed a collision repair here, Port City made the process move along smoothly. Nice employees.

MW
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Merlyn W.
SUBA Forester Limited w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2024
verified customerVerified Customer
10
2015 Subaru Forester That Hit a Small Bear
Daughter hit a small bear coming back to Boone from Nashville. I chose Port City because of their long reputation of doing "the best body work" in town. Car looks great!

LO
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Leroy O.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2024
verified customerVerified Customer
6
Long wait
While repair result looked great , waiting over 30 days seemed very long for a relatively minor repair . I had to call repeatedly to become aware of repair progress.

GC
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Gizella C.
SUBA Outback Wilderness w/Continuously Variable Transmi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2023
verified customerVerified Customer
10
Great service.
Quality work!

AA
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Adlai A.
SUBA Outback Wilderness w/Continuously Variable Transmi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2023
verified customerVerified Customer
10
?
???

MP
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Misha P.
SUBA Impreza Wagon Sport Premium Manual
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/02/2023
verified customerVerified Customer
3
The car gods are against me.
I just wanted my car fixed quickly and well. The job was done well but… it took four scores and seven years to get it back and for cosmetic damage. I had co workers with more damage to their vehicles repaired quicker and done well before me.

LA
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Lauren A.
SUBA Outback R Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2022
verified customerVerified Customer
10
Best Collision Repair Facility
I’m so thankful for Port City Collision. They were extremely knowledgeable and repaired my vehicle as good as new. They completed their research and followed specified Subaru certified standards exactly as outlined. The people here are honest, hardworking, and go to bat for their customers.

ML
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Michael L.
SUBA Forester Limited w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2022
verified customerVerified Customer
10
Quality service
Honest and clear. Repair technician was outstanding. Worked well with insurance company and rental.

Displaying all 8 Review
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