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Positive Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,120 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer. Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(812) 372-1233

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
364 S Mapleton St Columbus, IN 47201
Positive Performance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,120 Reviews)

JW
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Jennifer W.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
10
Jeep start/stop system
Positive Performance always goes above and beyond with their service to fix my vehicles. They got my Jeep all fixed up and my light cleared! Always very friendly service! Definitely my go to for all my vehicle service needs!
Eric B. from Positive Performance responded on 05/01/2025 09:39 AM

It's great to hear that our team is hitting the mark with their service—like a perfect tire alignment! We're glad your Jeep is back in tip-top shape and that the light is off for good. Friendly service is our middle name (well, not really, but you get the idea). Whenever your vehicle's feeling a bit under the weather, you know where to find us. Drive safely out there!


TS
TOM S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always professional and very prompt
Very good place
Analyzes and repairs well
Eric B. from Positive Performance responded on 04/26/2025 09:39 AM

We're glad to hear that you found our place to be very good! It sounds like the analysis and repairs met your expectations, which is always music to our ears. We aim to provide top-notch service, so your feedback is genuinely appreciated. If there's anything else we can do to make your experience even better, just let us know!


SC
STELLA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Stella Satisfied client
My experience had always been awesome. The crew at positive performance are professional and trustworthy and affordable. What keeps me coming back is their upfront honesty especially to women. Ladies if you are experiencing car issues go to positive performance they will be straight with you and affordable rates guaranteed.
Eric B. from Positive Performance responded on 04/26/2025 09:39 AM

We’re genuinely pleased to hear about your experiences with us. It’s great to know that our team’s dedication to professionalism and honesty shines through, especially for our female customers. After all, everyone deserves a little automotive TLC without the stress of inflated prices or confusing jargon. We appreciate you spreading the word and look forward to keeping your vehicle in top shape. Here's to many more trouble-free adventures on the road.


CL
CHERYL L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fantastic job
I needed my oil changed, tires balanced & rotated & brakes checked. They completed it all in about an hour. I absolutely trust them with my car. I know they will do as I ask to the very best of their ability & with the utmost respect & care.
Eric B. from Positive Performance responded on 04/17/2025 09:39 AM

We appreciate your wonderful feedback! It’s fantastic to hear that we were able to get you in and out in about an hour with all the services you needed. Trust is key when it comes to car care, and we’re glad to know you feel confident leaving your vehicle in our hands. We promise to keep treating your car like royalty because every car deserves a little pampering. Your satisfaction is our fuel!


JS
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JIM S.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Friend
First rate service
Eric B. from Positive Performance responded on 04/13/2025 09:39 AM

We appreciate your feedback and are pleased to hear that you enjoyed our first-rate service. Our team works hard to ensure that every experience is top-notch, and it's great to see their efforts recognized. If there's anything else you'd like to share about your experience, don't hesitate to let us know!


JS
Jacob S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Jacob said he had a good experience.
Recommended
Eric B. from Positive Performance responded on 04/11/2025 09:40 AM

We're glad to hear that you had a good experience with us! It's always our goal to make sure our customers leave with a smile, not just because of the service, but maybe also from enjoying a great cup of coffee while they wait. We appreciate your support and hope to keep up the good work!


CS
CONNIE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
CGS
Good pricing. Quick service . Friendly and informative.
Eric B. from Positive Performance responded on 03/31/2025 01:07 PM

We appreciate your feedback and are glad to hear that our pricing hit the mark and our service was as quick as a cheetah on a caffeine rush! It's always great to know that our team made a friendly impression while keeping you informed. We look forward to providing more top-notch service in the future!


JL
Jason L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent
They found the issue and quick to fix the issue. Would highly recommend them.
Eric B. from Positive Performance responded on 03/30/2025 09:39 AM

It’s great to hear that our team was quick on the case and got everything sorted out for you! We always aim to resolve issues faster than a cat can knock something off a shelf. Your recommendation means a lot to us, and we’re here for any future fixes you might need!


DM
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DAVID M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Excellent service as always
Made the appointment request using my date and time on line for two days out. Received a confirmation about 45 minutes later. Upon showing up my vehicle was immediately brought in and the service began and completed promptly. Prompt, courteous, timely service, what more could I ask?
Eric B. from Positive Performance responded on 03/28/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It sounds like we hit all the right marks with your appointment—promptness and courtesy are our bread and butter! We're delighted that we could get your vehicle in and out without a hitch. If only all services could be as easy as a 45-minute coffee break! We look forward to keeping your vehicle in top shape whenever you need us.


NM
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NEAH M.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Best service department around
Eric and colleagues are the best!!
Eric B. from Positive Performance responded on 03/26/2025 09:39 AM

We appreciate your fantastic feedback! We're glad to hear that Eric and the team left such a great impression. It sounds like they really know how to make things happen. If you have any more experiences to share, we’re all ears!


AG
ASTRA G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Excellent Service
I have always had a wonderful experience at positive performance. The staff is efficient, quick, and has become a trusted repair shop for the family!
Eric B. from Positive Performance responded on 03/23/2025 09:41 AM

It's fantastic to hear that you've consistently enjoyed your experiences with us! We pride ourselves on being the go-to repair shop for families—it's like being part of a big happy family ourselves. Your trust in our efficient team means the world to us. Here's to many more smooth repairs in the future!


AW
ANN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Car repair
The most Honest place I’ve ever had work on my vehicle .
Eric B. from Positive Performance responded on 03/22/2025 09:38 AM

It's fantastic to hear that you found us to be the most honest place for your vehicle repairs. In a world where "trust" often feels like a rare commodity, we take pride in being that dependable friend in your car’s care. We’re committed to transparency and integrity, ensuring you never have to worry about what’s going on under the hood. Thanks for letting us be your go-to—keep cruising with confidence!


JH
Jason H.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Jason said they have great service, they are fast and they work great with people. He appreciates the work they do.
Recommended
Eric B. from Positive Performance responded on 03/21/2025 09:39 AM

We're glad to hear that you had a great experience with our service! It sounds like our team was on fire—hopefully, they didn't set off any smoke alarms with their speed! We truly appreciate your kind words and support. Cheers to fantastic teamwork and making sure everyone feels welcome!


JR
Jill R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great value!
I had an oil change and tire rotation. My appointment was for 8, they got me right in, and my car was done fast! Very polite staff and a clean waiting room.
Eric B. from Positive Performance responded on 03/15/2025 09:40 AM

We appreciate you taking the time to share your experience! It sounds like your visit was as smooth as a well-oiled machine. We pride ourselves on being timely and keeping our waiting room spick and span, so it’s great to hear you enjoyed it. If you ever find yourself needing another oil change or tire rotation, you know where to steer your vehicle!


TC
TOM C.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Turbos
Both turbos went out on my Ford F150. The shop was able to get my truck in fast. Unfortunately during the repair we found more damage. They get me up and running as quick as possible.
Eric B. from Positive Performance responded on 03/06/2025 09:38 AM

We appreciate you sharing your experience with us! It sounds like your F150 had a bit of a turbo tantrum, but we're glad we could swoop in and get things sorted out quickly. While it’s never fun to find more damage, it's great to hear that our team was able to get you back on the road in no time. Wishing you plenty of trouble-free miles ahead!

Service Coupons and Posts
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/28/2025-05/29/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/21/2025-05/22/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/14/2025-05/15/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/07/2025-05/08/2025

?✨ We’re thrilled to be your trusted shop! Fast service is our specialty—like a pit stop at a NASCAR race! ? Thank you for the awesome review, we appreciate your support! ? #PositivePerformance #TrustedService
Learn More

?? With school bells ringing, it’s time to prep your car for those morning drop-offs! Check tires, brakes, and fluids—because nobody wants a surprise “car pool” lecture from your mechanic! ? Let's keep those trips smooth! #BackToSchool #AutoCare
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/28/2025-05/29/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/21/2025-05/22/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/14/2025-05/15/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/07/2025-05/08/2025

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