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Poway Valley Collision

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(8 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

Contact
(858) 679-7476
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Business Hours

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14211 Garden Rd Poway, CA 92064-4944
Poway Valley Collision's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(8 Reviews)

Reviews that include


DE
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David E.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2024
verified customerVerified Customer
10
Amazing customer service! And quality of work was excellent!
The customer service was above and beyond! And the work done was excellent! Very pleased!

AR
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Alberto R.
SUBA WRX Premium Manual
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2023
verified customerVerified Customer
10
Bumper work
These people are great I couldn’t be happier with the work they did I have a 2021 Subaru wrx with a blue pearl paint wich to my eyes was matched perfectly and i know it’s tough to do I am very happy with there work

GK
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Gregg K.
SUBA Forester Automatic PZEV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/07/2023
verified customerVerified Customer
0
My car didn't make it home.
The body work was great. We mentioned three times there was a problem when driving the car at high speeds. PVC just said that it was probably a tire balance issue. When I drove the car home on the freeway, the car started shaking. I immediately drove it to Firestone. The technician at Firestone said that the control bar was broken and couldn't believe PVC let me drive the car.
Jim F. from Poway Valley Collision responded on 04/12/2023 03:33 PM

You were informed when the vehicle was picked up that the insurance carrier denied the damages to the suspension as there was no visible impact to the right front tire and/or wheel during the inspection. The vehicle was test driven on local roads up to the allowable speed of 50 MPH. Vehicle was placed on a lift and the front suspension was inspected. We found that the right front lower control arm bushing was partially missing and or damaged and had been missing for a while. The insurance carrier gave you the option to take the vehicle to a “Mechanic of Your Choice” and if they could make the determination that the damage was in fact loss related, they would cover it under the claim. The extent of the damage was to the right front door, and we could not find that the suspension was related to the claim.


KL
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Kathleen L.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2023
verified customerVerified Customer
10
happy with their repair
The car looks like new, and the staff were great about keeping me updated.

JG
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Jacklyn G.
SUBA WRX Premium Manual
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2022
verified customerVerified Customer
10
Highly recommended
Overall satisfied with Poway Valley Collision.

GW
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Glenn W.
SUBA Forester Touring w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2022
verified customerVerified Customer
10
Easy as could be
Their work was great, they communicated regularly throughout the entire process and the ladies in the office handled all the communication with the claims rep and the rental car so I didn’t have to. And they made the paperwork effortless. They were the best. Enterprise rent a car was great, too.

TY
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Tim Y.
SUBA Outback R Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2022
verified customerVerified Customer
10
On Top Of It
Karen kept us updated on the progress of our vehicle. She was involved every step of the way. Great customer communication !!

RO
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Rosalind O.
SUBA Outback Touring XT w/Continuously Variable Transmi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2022
verified customerVerified Customer
10
Very professional
Very efficient

Displaying all 8 Review
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