business image

Premier Auto

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(104 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Springfield, VA, you’ve found us. Here at Premier Auto we work hard to earn your trust and loyalty. We know how important it is to find a Springfield car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Springfield, VA, you’ve found us. Here at Premier Auto we work hard to earn your trust and loyalty. We know how important it is to find a Springfield car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Car Maintenance, Tire Sales and Repair, Auto Maintenance
Contact
(703) 372-1817

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7608 Fullerton Rd. Unit A Springfield, VA 22153
Premier Auto's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(104 Reviews)

RC
gravatar
Rollin C.
Fairfax Station, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Quick and reliable service
Thank you for the continued reliable service. We can always count on your honest and quick service
Eric F. from Premier Auto responded on 03/30/2025 09:30 AM

We appreciate your feedback regarding our service. It is gratifying to know that you find our commitment to reliability and honesty noteworthy. Your trust is important to us, and we remain dedicated to providing swift and dependable service. Thank you for choosing us for your automotive needs.


TM
gravatar
Tracy M.
Blountville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
⭐⭐⭐⭐⭐ Outstanding Service & Incredible Support!
I cannot say enough great things about Premier Auto in Springfield, VA! While visiting D.C. on a field trip with my daughter, I hit debris in a construction zone, and shortly after, my Jeep died and wouldn’t restart. Being 400 miles from home late on a Friday evening, I was in a tough spot. I searched for mechanics and found Premier Auto—they answered my call and agreed to work on my car over the weekend.

After diagnosing the issue, they discovered my Jeep needed a new engine. I had to rent a car and return home to Tennessee, but Premier Auto handled everything—working tirelessly with my insurance company to get the repairs done. Several weeks later, I made the trip back to pick up my Jeep, and it runs like new!

The team at Premier Auto went above and beyond to help me during a stressful situation. Their honesty, dedication, and professionalism were truly remarkable. If you're ever in the Springfield, VA area and need auto repairs, this is the place to go!

Thank you, Premier Auto, for everything! 🙌🚗💯
Eric F. from Premier Auto responded on 03/23/2025 09:30 AM

We appreciate you taking the time to share your experience with Premier Auto. It is encouraging to learn that our team was able to assist you during such a challenging situation and that their honesty, dedication, and professionalism made a difference. We strive to provide exceptional service, and your feedback reinforces our commitment. Should you require any further assistance in the future, feel free to reach out. Your satisfaction is important to us.


RB
gravatar
Rob B.
Falls Church, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Gem of a garage
Nobody likes having to put their wheels into the garage. An unaccounted expense as well as an unexpected inconvenience. Best you can do is utter some choice expletives and find yourself a sharp mechanic. Eric is a sharp mechanic. Documents your issue, explains remediation and the associated cost, and then addresses it.
Eric F. from Premier Auto responded on 03/14/2025 09:30 AM

We appreciate your insights regarding your recent experience at Premier Auto. Your acknowledgment of our mechanic's thoroughness and clarity in communication is invaluable. It is our goal to provide comprehensive service that not only addresses the mechanical issues but also informs our customers every step of the way. Should you have any further concerns or require additional assistance, please do not hesitate to reach out. Your patronage is important to us.


RF
gravatar
Rodney F.
Clinton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Rodney F.
This shop always gives excellent service. A shop that not only solves the automotive problem & at good price, but will also inform the customers with helpful instructions to keep your vehicle at peak performance. I went to Premier Auto in Springfield, Va on a recommendation from my coworker. I was very satisfied with Eric & his staff. I have no plans to use any other shop for my cars & SUV’s. Great job Premier
Eric F. from Premier Auto responded on 03/09/2025 10:30 AM

We appreciate your feedback regarding your experience at Premier Auto. It is gratifying to learn that our team provided you with excellent service and valuable instructions for maintaining your vehicle's performance. Your satisfaction, along with the trust placed in us by your coworker, underscores our commitment to delivering quality automotive solutions. We look forward to continuing to serve you and your vehicles in the future.


CP
Cristy P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Excellent Service
Whenever we need our vehicles serviced, We go to Premier Auto. We take all three of our cars there and always get great service. They are kind, fair, and reasonably priced. We have used them for everything from tire rotation and alignment to Oil Change and even having a side view mirror replaced. They are very convenient and helpful.
Eric F. from Premier Auto responded on 02/20/2025 09:30 AM

We appreciate your detailed feedback regarding your experiences with our services at Premier Auto. It is gratifying to know that you consistently find our team to be kind, fair, and reasonably priced. Your trust in us to service all three of your vehicles for various needs, including tire rotation, oil changes, and mirror replacements, is truly valued. We take pride in being convenient and helpful to our customers, and your recognition reinforces our commitment to high-quality service. Thank you for choosing Premier Auto for your automotive needs.


DR
gravatar
Duglas R.
Annandale, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
100%
Erick is very friendly and professional when he do the diagnostic on the cars explain all the problems very clearly I like this place and I recommend this guy 100% thank you guys for all you good work
Eric F. from Premier Auto responded on 01/25/2025 09:30 AM

We appreciate your feedback and are glad to hear that Erick made such a positive impression. It’s incredibly rewarding to know that his friendly and professional approach made your diagnostic experience clear and enjoyable. We always aim to keep our customers informed because, let's face it, no one likes a car mystery! Your recommendation means a lot to us, and we’re committed to maintaining the high standards you expect. Here’s to many more smooth rides ahead!


MM
Marshall M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Great service
Called and got an appointment same day for an alignment and had a comfy couch and seating area with a big tv while waiting. I’d definitely recommend.
Eric F. from Premier Auto responded on 01/25/2025 09:30 AM

We're glad to hear that you had such a comfortable experience during your visit! Nothing like a cozy couch and a good show to make waiting for your alignment feel a bit less like watching paint dry. We're all about keeping our customers relaxed while we take care of their vehicles. Your recommendation means the world to us. Look forward to serving you again soon!


CC
gravatar
Cornelia C.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Great service!
I highly recommend premier auto. Eric and his team are honest and great to deal with. Each time I visit I leave a very satisfied customer. It's great to have found a place where you don't feel taken advantage of. Give them a try, you won't be disappointed and your car will be in great hands.
Eric F. from Premier Auto responded on 01/14/2025 09:30 AM

We appreciate you taking the time to share your experience! It’s wonderful to hear that you find our team honest and reliable—honesty is our policy, and we're not just talking about our tire pressure checks! Your satisfaction means the world to us, and we’re glad you feel at home here. Here’s to many more great visits with us, where we keep your car running smoothly and your mind at ease!


PN
gravatar
Philip N.
Springfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2024
verified customerVerified Customer
10
Fixed truck
Excellent service by Eric and Elizabeth. Always reliable and dependable.
Eric F. from Premier Auto responded on 12/18/2024 09:30 AM

We appreciate your feedback on our service! We're glad to hear that Eric and Elizabeth made a lasting impression on you. Reliability and dependability are what we aim for, so it’s great to know we hit the mark. If only we could get them to start brewing coffee in the waiting room, we’d be all set! Thanks for choosing Premier Auto.


MA
gravatar
Mike A.
Stafford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Premier Auto is awesome!
Eric at Premier Auto has exceeded my expectations many times. He and his team have repaired engine cooling systems, brakes, and suspensions for me over the years. I appreciate their professionalism and great service. Elizabeth always keeps me informed of progress and makes appointments and dealing with the office part of a mechanic’s shop a pleasure. I have moved to a 40 minute drive from the shop and it is well worth the effort to keep my business with Premier Auto. Thank you guys!
Eric F. from Premier Auto responded on 12/17/2024 09:30 AM

It's fantastic to hear about your positive experiences with Eric and the team at Premier Auto. We take great pride in our work, and it's apparent that they've made quite an impression on you—so much so that you're willing to brave a 40-minute drive! That says a lot about our service. Elizabeth is indeed a gem, making sure you're always in the loop. We're grateful for your continued trust in us, and rest assured, we will keep exceeding those expectations. Your support means the world to us!


TC
gravatar
Tim C.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
10
Excellent Alignment service
The staff at premier auto scheduled me in seamlessly. Showed up to my appointment and they had me checked in within the 10min of arrival. Super clean large waiting room and restroom, finished up my service in a timely manner and my truck drives straight and smooth again! They even let me know about my upcoming services needed!!! I’ll definitely be coming back for more maintenance and repairs ??

JC
gravatar
Jeffrey C.
VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Another Great Job
Once again, Eric's technical expertise and analytical skills have cured what was ailing my old '01 Corvette. He and Elizabeth run a fantastic operation -- highly recommended!

YB
gravatar
YAQUAY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
10
Highly Recommended!!
Stop searching.. I’d highly recommend this auto shop!!
The regulator in my driver side rear (backseat) window decided.. today was the day! I called 3 other shops before landing a solid.. “yes, we can get it done for you today! How soon can you get it here??”
Not only did they get it done the day of when others were 24–48 hours out, the service was phenomenal, the staff was very kind and communicative! And they made me feel right at home!
Thank you Premier Auto

Verified Customer
Springfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Super expert!
Eric provided incredible service and affordable prices. Will be returning, totally recommend!

AJ
gravatar
ASDRUBAL J.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Honest and Understanding.
Went to Premiere Auto to fix a sunroof that would not close, after visting the Toyota dealership with thier ridiculous price to replace the entire sunroof unit.

Overall the price wasn't bad to close the sunroof and was given valuable information on what parts I needed to make the sunroof functional again including showing me the issue in person during the tear down. Heading back to complete the job.
Service Coupons and Posts

Thank you for your thoughtful review! We understand that car maintenance can be an inconvenience, and we're glad to hear Eric provided you with clear explanations and effective solutions. Your satisfaction is our priority! 🚗🛠️ #PremierAuto #CustomerCare
Learn More

Thank you for your wonderful feedback! We're thrilled to hear that you found our service excellent and valuable. Our team is dedicated to keeping your vehicles in top shape. We appreciate your trust in us! 🚗🌟 #PremierAuto #CustomerSatisfaction
Learn More

We sincerely appreciate your kind words! At Premier Auto, we strive to provide excellent service for all your vehicle needs. Thank you for trusting us with your cars! 🚗✨ We're here to help anytime! #PremierAuto #CustomerAppreciation
Learn More

We're thrilled to hear that Erick made your visit a breeze! 🚗💨 A friendly smile and clear explanations are just what the doctor ordered for your car. Thanks for the recommendation! We promise to keep up the good work! 😉 #PremierAuto #CarCare
Learn More

Thanks for the awesome review! We're glad you enjoyed our comfy couch and big TV while your car got that perfect alignment. 🚗✨ We aim to keep both you and your ride happy! Come back anytime for more chill vibes! #PremierAuto #CarCareComfort
Learn More

We're thrilled to hear you had such a fantastic experience! ?✨ Our team works hard to keep your wheels happy without any extra spins! Thanks for the recommendation—your satisfaction drives us! #PremierAuto #CarCareHeroes
Learn More

We're thrilled to hear that Eric and Elizabeth hit the mark! ? At Premier Auto, we strive to be your reliable pit crew! Thanks for trusting us with your ride! ?? #PremierService #AutoExperts
Learn More


Thank you for the fantastic review! ?✨ We're thrilled that our seamless service and clean space made your visit smooth as your truck now drives! We're always here to keep you rolling! Looking forward to your next visit! #PremierAuto #StaySmooth
Learn More

?? We're thrilled to hear that Eric and Elizabeth worked their magic on your '01 Corvette! ?️ When in doubt, call the experts! Thanks for the high recommendation! #PremierAuto #CorvetteCure
Learn More

Thanks for the awesome review! ? We're thrilled we could get that window rolling again while making you feel at home. No more searching—just smooth rides ahead! ?✨ #PremierAuto #CustomerAppreciation
Learn More

Thanks for sharing your experience! ? We're glad we could help bring your sunroof back from the brink! ?? Just remember, we’re here to save you from dealership drama anytime! #PremierAuto #SunroofRescue
Learn More

?✨ Trust is the oil in the engine of great service! We're thrilled to hear you had a fantastic experience with us at Premier Auto. Thank you for recognizing our fair prices! We're always here to keep you rolling smoothly. #CarCare #TrustPremier
Learn More

We're thrilled to hear you’re over the moon with our work! ? At Premier Auto, we always aim for the stars in quality and service. Thanks for trusting us with your ride! ?? #PremierService #AutoLove
Learn More

?✨ Thanks for the love! We're thrilled our knowledgeable technician and great prices made your experience shine. At Premier Auto, we keep your ride smooth and your wallet happy! See you on your next pit stop! ?️ #PremierAuto #CarCareExperts
Learn More

Thanks for the 5-star review! We're revved up by your kind words and glad you enjoyed our top-notch service. Keep cruising in style! ?? #CustomerSatisfaction #PremierAuto
Learn More

Thanks for trusting Premier Auto with your vehicles! We're thrilled to hear about your positive experiences and can't wait to keep providing great service ?? #HappyCustomers #PremierAuto
Learn More

?? Thank you for the amazing review, Andrey! We're thrilled to be your go-to auto shop. Our team is here for all your future car needs. #Grateful #PremierAuto
Learn More

Thank you for the glowing review! We're thrilled to have been able to restore your car to its former glory. ?? We take pride in providing top-notch service! #PremierAuto #CarRestoration
Learn More

Thanks for the 5-star review! ? We're glad Elizabeth was able to make your experience smooth sailing. We appreciate your support and look forward to assisting you with your car needs in the future. #PremierAuto #CustomerSatisfaction
Learn More

? We're pumped to hear that you're revved up about our work! Thanks for spreading the good word and for choosing Premier Auto! ? #PremierAuto #Grateful
Learn More

Thanks for the 5-star review, Chad! ? We're thrilled to have revived your SUV and sent it back out into the world! We appreciate your recommendation and look forward to serving you again. #PremierAuto #5StarService
Learn More

Thank you for the glowing review, Andy! We're delighted to have earned your trust. Elizabeth and Eric will be thrilled to hear your kind words. We look forward to keeping your wheels spinning smoothly! ? #CustomerExperience #AutoCare
Learn More

Thank you for the 5-star review, Russell! ? We aim to keep it real and provide top-notch service. Your kind words mean the world to us! #PremierAuto #CustomerAppreciation
Learn More

? Thanks for the stellar feedback, Matt! We're thrilled to hear that you found our services efficient and affordable. Your recommendation means the world to us! ?? #PremierAuto #CustomerAppreciation
Learn More

? Thank you so much, Nick, for your amazing review! We're thrilled to have you as a loyal customer and appreciate your kind words about our team. ?? #PremierAuto #CustomerAppreciation #BestInBusiness #Springfield
Learn More

? Thank you for your sweet review! ? We're thrilled that you had a great experience with our front desk team and were satisfied with the quality of our work. ?✨ #CustomerAppreciation #PremierAuto #GreatService #Springfield
Learn More

? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you had an excellent experience with our responsive service. ?? We appreciate your support! #PremierAuto #CustomerSatisfaction #ExcellentService #Springfield
Learn More

Thanks for the great review, Chad! ? We're glad we could help you out and save you money. ? #PremierAuto #Springfield #Mercedes #AutoRepair
Learn More

Thanks for the awesome review, Carolyn! ? We're so glad you had a great experience with us. #PremierAuto #Springfield
Learn More

Thanks for the great review, Justin! ? We're so glad you had a great experience with Michelle and that your service was fast. We look forward to seeing you again soon! #PremierAuto #Springfield
Learn More

Thanks for the great review, Matthew! ? We're so glad we could fit you in on Black Friday and provide a great price. We love being your first stop for all your cars! #PremierAuto #Springfield #HappyCustomer ?
Learn More

Thanks for the kind words, Steve! We appreciate your support and look forward to seeing you again soon! ? #PremierAuto #Springfield
Learn More

Thank you for your kind words, Victor! We're so glad you had a great experience with us. ?? #PremierAuto #Springfield
Learn More

Thanks for the great review, Matthew! ? We're glad we could help you out with your GMC Jimmy. #PremierAuto #Springfield
Learn More

Thanks for the great review, Lisa! ? We're so glad you're happy with the work we do and appreciate the kind words about Elizabeth. We'll keep providing excellent service and look forward to seeing you again soon! #PremierAuto #Springfield
Learn More

Thanks for the great review, Selen! We're so glad we could get your car back to you quickly and perfectly ? #PremierAuto #Springfield
Learn More

Thanks for the great review, Carolyn! We're so glad you're pleased with the service you received from our team. ? #PremierAuto #Springfield
Learn More

Thank you for the kind words, Heidi! ? We are so glad to hear that Eric and Elizabeth were able to help you out. #PremierAuto #Springfield
Learn More


Thanks for the kind words, Wesley! We're glad to hear you've been satisfied with our repair work. ? #premierauto #springfield
Learn More

Thanks for the great review, Cornelia! We're so glad you keep coming back to Premier Auto. ? We take pride in providing excellent service and making sure you feel taken care of. #PremierAuto #Springfield
Learn More

Thanks for the kind words, Ken! ? We're so glad you had a great experience with us. #PremierAuto #Springfield
Learn More

???? #Eric #Springfield
Learn More

Thanks for the great review, Michael! ?We're so glad you trust us with all three of your family's cars. ???We take pride in providing the best service and maintenance plan for each vehicle. #PremierAuto #Springfield
Learn More

Thanks for the great review, Amymi! We're glad you had a good experience with us at Premier Auto ? #PremierAuto #Springfield
Learn More

? #Springfield ? #GoodDeal
Learn More

Thanks for the kind words, Samuel! We're glad you appreciate our honesty and fast service. #PremierAuto #Springfield ??
Learn More

Thanks for the great review, Jasper! We're glad to have been able to quickly diagnose the problem and provide you with a fair price. All parts come with a warranty, too! ? #PremierAuto #Springfield
Learn More

Thanks for the great review, Cornelia! ? We're glad you keep coming back for our top-notch service! #PremierAuto #Springfield
Learn More

Thanks for the great review, Wesley! ? We're so glad to hear that your cars are running great after our repairs. #PremierAuto #Springfield
Learn More

?? Eric did a great job on my truck! ? #Springfield #AutoRepair #HappyCustomer ?
Learn More

Thanks for the great review, David! We're so glad to have been able to help you get your trucks back on the road. We appreciate your trust and are committed to providing you with the best service. ? #PremierAuto #Springfield
Learn More

Thanks for the kind words, Kevin! We're glad you had a great experience with us at #PremierAuto in Springfield. We take pride in our work and are happy to help you with all your car needs. ? #Mazda #MX5 #AftermarketParts #Virginia #Springfield
Learn More

We're so glad to hear that Lisa had a great experience with us at Premier Auto! ? Our team is dedicated to providing excellent service and repairs to all of our customers. #HappyCustomer #Springfield
Learn More


Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.