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SureCritic / Hyundai Dealer / Premier Hyundai of Tracy
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Premier Hyundai of Tracy

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,445 Reviews)
Write a Review

Score Details

5 stars
78%
4 stars
9%
3 stars
5%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
53
Total ReScores™
4.6
ReScore™ Average

Business Details

About

Premier Hyundai Of Tracy is conveniently located in Tracy, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Premier Hyundai Of Tracy’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Premier Hyundai Of Tracy is conveniently located in Tracy, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Premier Hyundai Of Tracy’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(209) 820-3550
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
3480 Naglee Road Tracy, CA 95304
Get Directions
Premier Hyundai of Tracy's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,445 Reviews)
Write a Review
Recent Reviews
HC
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Helen C.
Manteca, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service at Hyundai in Tracy
As usual I took my car for its oil change and Athena helped me with registering and what my car needed. She is a wonderful woman very respectful and helpful. She gets things done and is an asset to your company.
Recommended
SA
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Stephanie A.
Patterson, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2019
verified customerVerified Customer
Category: Service
Great Service!
The service department always takes great care of me!
Recommended
Verified Customer
Tracy, CA
Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
verified customerVerified Customer
Category: Service
Great service manager Brian
Always on time always professional always awesome keep up the great job guys
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/21/2019 11:00 AM

 Thank you for being a loyal customer of ours. We look forward to continuing to fulfilling all your future service needs.

Brian Schneider
Premier Hyundai of Tracy
Service Manager                                               
p.209-820-3550 f.209-839-6736
e. bschneider@premierautomotive.com

 

 

 

 

 

JS
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Jonathan S.
Stockton, CA
Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
verified customerVerified Customer
Category: Service
Service
Fast and friendly staff
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/21/2019 10:58 AM

Your feedback is very valuable to our dealership.

Brian Schneider
Premier Hyundai of Tracy
Service Manager                                               
p.209-820-3550 f.209-839-6736
e. bschneider@premierautomotive.com

 

 

 

NS
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Nicole S.
Stockton, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
verified customerVerified Customer
Category: Service
Service
Wonderful place fast service and returned my car with a free was and vacuum thank you again
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/21/2019 10:52 AM

We always appreciate positive feedback from our customers.

Brian Schneider
Premier Hyundai of Tracy
Service Manager                                               
p.209-820-3550 f.209-839-6736
bschneider@premierautomotive.com

 

LM
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Luis M.
Tracy, CA
Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
verified customerVerified Customer
Category: Service
Amazing place
Great staff always friendly and helpful
Not Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/21/2019 10:44 AM

Thanks so much for the 5 stars and Thank you for continuing to trust us with all your service needs.

Brian Schneider
Service Manager
Premier Hyundai Of Tracy
209-820-3550

Verified Customer
Mountain House, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
verified customerVerified Customer
Category: Service
Positive, Honest & Thoughtful
Athina (Tracy Hyundai) and team are purely AMAZING! Always exuding positive attitudes, outstanding customer service and go above and beyond to ensure service satisfaction. Athina's knowledgeability is impressive and her willingness to educate customers in order to promote safety and performance longevity, is unmatched. Servicing my vehicle at this location is without hesitation!
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/21/2019 10:42 AM

Your the best thanks so much for taking the time to fill out our hyundai survey and for the 5 stars we appreciate your bussiness and thank you for being part of our premier hyundai family.

Brian Schneider
Service Manager
Premier Hyundai of Tracy
209-820-3550

 

LM
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Laura M.
Tracy, CA
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
verified customerVerified Customer
Category: Service
Outstanding service!
The service team at Premier takes such great care of us! Everyone is very friendly and professional, and they always make us feel that our business is valued. Thank you again for another great service!
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/21/2019 10:41 AM

Laura,

You are awesome thanks for taking the time to fill out the survey.
Have a great rest of your week and looking forward to seeing you on your next service visit.

Brian Schneider
Service Manager
209-820-3550

JR
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Janis R.
Tracy, CA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
verified customerVerified Customer
Category: Service
Very helpful
The service department employees are always friendly and accommodating.
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/21/2019 10:40 AM

We appreciate your business. Thank you for continuing to trust us with all your service needs. We appreciate your feed back and we look forward to seeing you on your next service interval. 

Brian Schneider
Service Manager
Premier Hyundai Of Tracy
209-820-3550

GH
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Gerardo H.
Patterson, CA
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
verified customerVerified Customer
Category: Service
15000 miles service
Prompt. Courteous and excellent service.
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/08/2019 04:55 PM

Thank you for being a loyal customer of ours. We look forward to continuing to fulfilling all your future service needs.

Brian Schneider
Service Manager
Premier Hyundai Of Tracy
209-820-3550

 

RC
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Rochelle C.
Tracy, CA
Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
verified customerVerified Customer
Category: Service
The Best Service Repair Manager that cares for his customers..
I purchase many vehicles in my life and never came by an honest Service Repair Manager like Brian Schneider. He really cares about his customers and does everything to make sure that quality works is done on your vehicle.
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/07/2019 12:11 PM

Your the best thanks so much for taking the time to fill out our hyundai survey and for the 5 stars we appreciate your bussiness and thank you for being part of our premier hyundai family.

Brian Schneider
Service Manager
Premier Hyundai of Tracy
209-820-3550

 

Verified Customer
Tracy, CA
Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
verified customerVerified Customer
Category: Service
Thanks so much for reaching out to me
The service manager called me and made things right thanks so much for your help
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/05/2019
Category: Service
Better then most Service departments
Great Quality work just took to long
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/05/2019 12:11 PM

Thank you for being a loyal customer of ours. We look forward to continuing to fulfilling all your future service needs. And we do hope you next service visit will be a 5 star one. 

Brian Schneider
Service Manager
Premier Hyundai Of Tracy
209-820-3550

 

BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/05/2019 12:38 PM

Thanks for taking the time to do our rescore

MG
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Melanie G.
Lodi, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
verified customerVerified Customer
Category: Service
Excellent Service
I always get taken care of at my local Tracy Hyundai Dealer!
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/05/2019 12:06 PM

We appreciate your business. Thank you for continuing to trust us with all your service needs. We appreciate your feed back and we look forward to seeing you on your next service interval. 

Brian Schneider
Service Manager
Premier Hyundai Of Tracy
209-820-3550

Verified Customer
Tracy, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
verified customerVerified Customer
Category: Service
Premier Hyundai of Tracy-Is the best.
I was very happy with my service with Ethina accommodate me and was efficient.
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/04/2019 10:28 AM

Thank you for being a loyal customer of ours. We look forward to continuing to fulfilling all your future service needs.

Brian Schneider
Service Manager
Premier Hyundai Of Tracy
209-820-3550

DF
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Donald F.
Angels Camp, CA
Hyundai Ioniq Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/03/2019
verified customerVerified Customer
Category: Service
No comment
No comment
Recommended
BRIAN A S., SERVICE MANAGER from Premier Hyundai of Tracy responded on 11/04/2019 10:27 AM

Thanks so much for taking the time out of your day to fill out our Hyundai survey and for being part of our Hyundai family.

 Brian Schneider
Service Manager
Premier Hyundai of Tracy
209-820-3550

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