business image

Price Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,679 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
100
Total ReScores
4.6
ReScore Average
77
Net Promoter Score ®

Business Details

About

Price Hyundai, located in Charlottesville, VA. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Price Hyundai, located in Charlottesville, VA. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(434) 817-1881

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2150 Seminole Trail Charlottesville, VA 22901
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,679 Reviews)

DR
gravatar
David R.
Charlottesville, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/27/2023
0
Category: Service
Car not fixed needs transmission after 50,0000 miles
After more than a month sitting in their shop, no new transmission. Service says parts are not in. No loaner available. This is unacceptable. I do not recommend buying a car from Price or having it serviced.

DR
gravatar
David R.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/27/2023
0
Category: Service
Car not fixed needs transmission after 50,0000 miles
After more than a month sitting in their shop, no new transmission. Service says parts are not in. No loaner available. This is unacceptable. I do not recommend buying a car from Price or having it serviced.

MP
gravatar
MONTE P.
Charlottesville, VA
2020 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2022
verified customerVerified Customer
10
Category: Service
standard maintenance
The service writers are always pleasant and helpful. The work is done right and fast.

DG
gravatar
DONALD G.
Charlottesville, VA
2012 SONATA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/08/2022
verified customerVerified Customer
9
Category: Service
Too long to get into shop
The starter on my car failed and I had the car towed in. Was disappointed that it took a full week for the car to make it into the shop for what was a quick repair.
Once in, however, the staff was helpful and courteous.

CA
gravatar
CHERIE A.
Charlottesville, VA
2011 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2022
verified customerVerified Customer
10
Category: Service
Cherie A.
All the staff that I came in contact were smiling and happy to assist me. The staff was helpful with explaining things to me about the car. All around great vibes and great customer service.

RY
gravatar
RICHARD Y.
Charlottesville, VA
2019 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2022
verified customerVerified Customer
10
Category: Service
Still the best!
I had an oil change and a few added items to be done.
Always good to walk in and see Daniel and the crew smiling and laughing.
You don’t see that nowadays.

The great service keeps me coming back, the smiles are an extra welcome!
Thanks for all you do. I appreciate it!

SF
gravatar
SUSAN F.
Louisa, VA
2017 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2022
verified customerVerified Customer
10
Category: Service
Great service
Sarah and her service team were great.

ES
gravatar
ELIZABETH S.
Charlottesville, VA
2013 ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2022
verified customerVerified Customer
8
Category: Service
Always Friendly
I brought my car in for an oil change, and waited while the work was done (actually walked). The wait was not very long and Sarah is always so so attentive even if she's on a call, she always acknowledges that she sees you and will be right with you.

Verified Customer
Esmont, VA
2015 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2022
verified customerVerified Customer
10
Category: Service
Always a good experience
I was there less time than I had planned which is always good. And in the instance of this visit I am extremely grateful to the help from everyone at Price and Hyundai.

PG
gravatar
PAULA G.
Charlottesville, VA
2023 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2022
verified customerVerified Customer
10
Category: Service
inspection
Very quick and easy!

Verified Customer
Charlottesville, VA
2012 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2022
verified customerVerified Customer
9
Category: Service
Danial Cole got a new engine for my 2012 Sonata after my car quit on me and had to be towed in. Because I had it serviced at Jim Price and all the recalls had been performed
The way Jim Price and Hyundai stood behind its product and service record was very impressive. Danial Cole was able to get my engine and starter replace with a lifetime warranty completely free to me. I was only disappointed that Jim Price could not find a loaner or rental car for me during the three weeks it took to get the parts and repair completed. Overall, i am really happy with the experience.

Verified Customer
Shipman, VA
2015 SONATA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/02/2022
verified customerVerified Customer
5
Category: Service
A once great dealership, now racing to join the others at the bottom
I always thought that branded dealerships did everything they could to take advantage of customers. Then I found Jim Price and my opinion was changed for almost 20 years. Unfortunately, they seem to have joined the “stick it to them” club and now I feel like they are trying to take advantage of me every chance they get. What is more, their service standards have slipped dramatically. No one will return your calls and, should you be lucky enough to speak with the service advisor, she won’t call you back with the information promised. (This has, btw, happened repeatedly, so this isn’t a one-off fit of pique on my part.)

PD
gravatar
PAUL D.
Orange, VA
2015 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2022
verified customerVerified Customer
10
Category: Service
New Hyundai engine
I appreciate the way the team at Jim Price Hyundai took care of my engine replacement. The loaner car was much needed and the process was easy. Daniel in the service department made sure my car was taken care of. The only small suggestion: have someone check the interior of the car for cleanliness before returning it to the owner. The driver’s side door and floor of my vehicle were scuffed and quite dirty but nothing that a quick wipe down couldn’t fix. It didn’t detract from a five-star rating though.

EK
gravatar
ED K.
Charlottesville, VA
2011 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2022
verified customerVerified Customer
10
Category: Service
5,000 Mile service
Daniel does a great job

SF
gravatar
SUSAN F.
Louisa, VA
2020 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2022
verified customerVerified Customer
10
Category: Service
Great service team
best of the best
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.