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Price's Transmission & Auto Services

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(401 Reviews)
73
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
73
Net Promoter Score ®

Business Details

About

t seems like yesterday, that I was working on transmissions in my garage at night. That spark of ambition paved the way for our new seven-bay, car center located on Witchduck Road in Virginia Beach.

For over forty years, our team of experienced technicians, empowered by state-of-the-art technology, have been experts at getting you
t seems like yesterday, that I was working on transmissions in my garage at night. That spark of ambition paved the way for our new seven-bay, car center located on Witchduck Road in Virginia Beach.

For over forty years, our team of experienced technicians, empowered by state-of-the-art technology, have been experts at getting you safely, back on the road and keeping you there. Thanks to you, our customer base has grown to include the cities of Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk and beyond.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(757) 497-6644

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 2:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
152 N Witchduck Rd Virginia Beach, VA 23462
Price's Transmission & Auto Services' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(401 Reviews)

JP
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JENNIFER P.
Virginia Beach, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2025
verified customerVerified Customer
0
Still doesn’t work
They had my van for 11 for a transmission rebuild. I picked it up at 11 am 4/11/25. At 5:30 when leaving for work car shifted extremely hard into reverse. Does not shift through gears hits 3000 rpm’s and that’s it can’t go over 35. Will no shift into 4th. Now I have a check engine light and loose bolts on the transmission. Extremely disappointed and I’m taking it back Monday morning. They will be fixing this until it’s right!!!
Frank from Price's Transmission & Auto Services responded on 04/14/2025 04:18 AM

We regret to hear about your experience and the issues you're facing. Rest assured, we’ll work diligently to resolve this and ensure your van drives smoothly.


AP
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Alan P.
Virginia Beach, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/11/2025
2
2018 grand caravan trans rebuild
Well, 5100.00 and it shifts worse than before I dropped it. My wife picked it up, drove 10 miles round trip to JANAF, and limped it home. Won’t shift out of second gear, RPMs peg at 3500 at 45 Mph. Hard thump in Reverse, check engine light, and 2 loose transmission mounting bolts. And of course they close at 2 on Friday, because it’s never that easy for us. Funny tho, I asked Frank if he QCd the job and he dodged the question. I’m a heavy truck tech and a business owner myself, so I wanted to send my wife’s car to Price’s, because they’re local, they have a great reputation, and because it frees my and my shop up to generate revenue in our field. Should have just done the job myself, bought a new trans and be done. Have videos and pics for proof. I ll be down Monday morning.
Frank from Price's Transmission & Auto Services responded on 04/14/2025 04:20 AM

We're sorry to hear about your experience,We'll address these issues and get you back on the road as quickly as possible.


Verified Customer
Virginia Beach, VA
Mercedes-Benz E350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/10/2025
verified customerVerified Customer
5
Provided good and expedient service.
Good service.
Frank from Price's Transmission & Auto Services responded on 04/10/2025 06:04 AM

We're glad to hear you enjoyed our service! We're always here to keep your wheels turning smoothly.


MW
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MIKE W.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Troubleshooting a instrument light
Engine light was on. They worked me in. They’re busy schedule and remedied the issue.
Frank from Price's Transmission & Auto Services responded on 04/08/2025 01:11 PM

We appreciate you letting us rescue your engine light situation while juggling our busy schedule. It sounds like we pulled off a little automotive magic!


MB
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Mike B.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Services
Always professional prompt & polite. Never had to return for any of their work performed!!! My wife and I truly recommend them for your vehicles’ care
Frank from Price's Transmission & Auto Services responded on 03/28/2025 09:36 AM

We're glad to hear that our service hit the right notes for you and your wife! Professional and prompt—just like a well-tuned engine.


Verified Customer
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Fast and honest
Frank the service manager is knowledgeable and friendly. The staff were good too.
Frank from Price's Transmission & Auto Services responded on 03/21/2025 09:36 AM

We're glad to hear that you had a great experience with Frank and the team! It’s always nice when the folks taking care of your car have both the know-how and a friendly smile. We're here to keep things running smoothly, one friendly face at a time. Your feedback means a lot to us!


JJ
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JOHN J.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Excellent Service & Great Staff
I brought my baby to Price' Transmission based on previous reviews. When I spoke to Alan and Frank, I was treated fairly and with respect. I was pleased to find out they personally respond to every review.
They did a great job replacing the transmission of my F150. They were honest friendly and treated me like family.
I found out they are a full service shop and plan to bring my truck there for all services.
Frank from Price's Transmission & Auto Services responded on 03/05/2025 08:03 AM

It's fantastic to hear that you felt right at home with us! We like to think of our customers as part of the Price's Transmission family—just with fewer awkward holiday dinners. We're glad Alan and Frank's stellar service left you pleased and that you’re considering us for all your vehicle’s needs. Your trust means a lot to us, and we can’t wait to keep your F150 happy and healthy!


AP
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ANGEL P.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Excellent
Great service and done expeditiously.
Frank from Price's Transmission & Auto Services responded on 02/11/2025 04:13 AM

We appreciate your feedback! We're happy to hear that our service hit the gas and got you back on the road in no time. It's always our goal to keep things running smoothly—like a well-oiled machine. If there's anything else we can help with, just give us a shout!


WR
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WYATT / NANCY R.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Transmission
Quick and speedy service
Frank from Price's Transmission & Auto Services responded on 02/05/2025 04:06 AM

We appreciate you taking the time to share your experience. It's great to hear that our service was as quick and speedy as a racing car—just without the pit stops. We're always here to keep things running smoothly for you!


KW
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KATIE W.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Professional and Prompt
This team went above and beyond to correctly analyze my transmission problem (4th shop the car had been to) and had it repaired in one business day. They kept in contact with me throughout the day and communicated the issues professionally. 10/10 would recommend to anyone.
Frank from Price's Transmission & Auto Services responded on 01/31/2025 04:15 AM

We appreciate you taking the time to share your experience! It’s not every day we get to rescue a vehicle from its transmission troubles, especially after three other shops had a go at it. We're glad our team could swoop in and save the day—like superheroes, but with tools instead of capes. Keeping you in the loop during the process is a must for us; we believe good communication is key to a smooth ride. Your recommendation means the world to us!


KP
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KIM P.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Like family!!!
Frank is like family he knows I care about my vehicles and he always helps me with my concerns about them. Thanks to all the people that work at Prices Transmission you got my respect and business.
Frank from Price's Transmission & Auto Services responded on 01/24/2025 06:17 AM

It's heartwarming to hear that our team, especially Frank, feels like family to you! We're all about caring for your vehicles as much as you do, and it's rewarding to know that you trust us with your concerns. We'll keep working hard to earn that respect and deliver the best service possible. Here's to many more miles of happy driving together!


JN
JOVAN N.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Needed quick help
Quick professional and great prices.
Frank from Price's Transmission & Auto Services responded on 01/21/2025 12:07 PM

We're happy to hear you had a quick and professional experience with us! It's always nice when great prices can put a smile on your face. If only our prices could fix traffic jams, right? We appreciate your support and look forward to keeping your vehicle in top shape!


Verified Customer
Virginia Beach, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2025
verified customerVerified Customer
0
Left in worse shape...
I came in to diagnose the CVT. They said I needed a new CVT transmission and a tune up. When I drove it in there were no lights on the dash except the TPMS light from a low tire. I said I'd think about it and when I got the car I left with a check engine light, cylinder misfire, and a missing bolt from my engine cover. I pulled the engine cover to find 3 dirty bolt heads and one partially clean one from the ignition coil on cylinder 4, that guess what, was the cylinder misfire according to my ODB scanner. Went to Advance and got a new ignition coil and fixed the check engine light along with the rough running engine.
Frank from Price's Transmission & Auto Services responded on 01/13/2025 04:53 AM

We appreciate you taking the time to share your experience, even if it was less than ideal. It sounds like your visit turned into an unexpected additional repairs. While we strive for thoroughness, ensuring we deliver the best service possible. You brought your vehicle in to diagnose a transmission problem. We confirmed you did have an internal transmission issue and it needed to be replaced. When we scanned for fault codes there were codes P0303- Cylinder 3 Misfire & P0300 Multiple Cylinder Misfire present. We switched # 3 & # 4 Ignition Coil to see if the Misfire would change Cylinders and it did change to Cylinder # 4 Misfire. At that time we reccommended a tune up consisting of spark plugs & ignition coils which you declined the repair. If you have any additional concerns or questions, please don't hesitate to reach out. We're committed to making your experience at Price's Transmission & Auto Services a smoother ride in the future.


CB
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CLIFFORD B.
Springville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Fast Service
Out of state visitor, needed back short notice to return home. Worked on New Years Eve day to ensure truck would be ready for return home trip
Frank from Price's Transmission & Auto Services responded on 01/01/2025 09:34 AM

We certainly understand the urgency of getting back on the road, especially when it's time to head home. Working on New Year's Eve day might not have been our first choice for a celebration, but ensuring your truck was ready for your journey was our top priority! We're glad we could help get you back on your way. Safe travels and enjoy the memories from your trip!


HA
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HEATHER A.
Machipongo, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Transmission
Great service and issues were resolved in a timely manner. Highly recommend service here. Alan and Frank were very helpful and accommodating.
Frank from Price's Transmission & Auto Services responded on 12/31/2024 09:32 AM

We appreciate your feedback and are pleased to hear that you had a great experience with us. It's always our goal to resolve issues quickly and efficiently, and it sounds like Alan and Frank hit the nail on the head. If our service were any more accommodating, we might have to start offering couches! Your recommendation means a lot to us. Looking forward to keeping your vehicle in tip-top shape!

Service Coupons and Posts
Thanks for the awesome shoutout! 🚗✨ We're thrilled to hear you enjoyed our fantastic service. We promise to keep the wheels turning and the professionalism flowing! Next time, bring your car for a little pampering. 😄
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Thank you for the awesome review! 🚗💧 We're glad we could seal those oil leaks and keep your engine running smoothly. Remember, we are just a pit stop away for all your auto needs! 🛠️ #PriceTransmission #AutoCare
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Wow! A big shoutout to our fantastic team! ?? Your support means the world to us. We'll keep delivering top-notch service—raises might be nice, but happy customers are our true reward! ?? #ThanksForTheLove #TeamWorkMakesTheDreamWork
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Thank you for the stellar review! We're thrilled to hear we tackled that transmission leak like pros. ?? Affordable fixes are our secret sauce! Come back anytime for more auto care magic!✨ #AutoRepair #TransmissionsDoneRight
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We're thrilled to hear you trust us for your repairs and inspections! Honesty is our favorite policy (no hidden fees, just good vibes)! Thank you for recommending us—your car will thank you too! ?✨ #TrustThePros #AutoCare
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Thanks for the fantastic review! We're thrilled to know you felt the love and got speedy, quality service. ?? We're always here to keep your ride in tip-top shape! See you next time! #CustomerAppreciation #QualityService
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We're thrilled to hear about your experience! ?✨ Frank's here to help, not to break the bank. We believe in clear options and no charges for diagnostics! Your car’s well-being is our priority. Thanks for trusting us! #PriceIsRight #TeamFrank
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Thanks for the 5-star review, Troy! ? We're thrilled we could diagnose and fix your vehicle without breaking the bank! We aim to keep you zooming without emptying your pockets. #AffordableRepairs #HappyCustomers
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? Thanks for the 5-star review! We're glad Frank and Jeff could help you out and make the experience a positive one. Your car is in good hands with us! #CustomerSatisfaction #AutoCare
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? We're glad we could squeeze you in, Rafael! Our team loves a challenge, and we're thrilled to hear we could help you out. Thanks for the kind words! #CustomerAppreciation #FridayHustle
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Stephanie! We're thrilled to hear that Jeff provided outstanding customer service. Our team is always here to get you back on the road in no time! ?? #CustomerService #Professional
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We're thrilled to hear that you feel like part of the family, Kim! ? Our team is all about keeping your vehicles in top-notch condition. Thanks for your loyalty! #FamilyLikeService #CarCareExperts
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