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Princess Anne Automotive Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(962 Reviews)
84
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Since 2006, Princess Anne Automotive Center has been a trusted name in auto repair for the Norfolk, VA, community. Our locally-owned business prides itself on offering exceptional service, with ASE-certified and master technicians ready to handle all your automotive needs. Recognized as the #1 auto repair service in Norfolk by Virginia Local Adventurers, we’re committed to providing top-tier care for your vehicle. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 858-0744
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5333 E Princess Anne Rd Norfolk, VA 23502
Get Directions
Princess Anne Automotive Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(962 Reviews)
Write a Review
Recent Reviews
Verified Customer
Norfolk, VA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Recommend
Friendly and honest
JA
Jarrod A.
Virginia
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
Category: Service
Jarrod said they were packed when he got there and they were able to get him on the same day.
Recommended
SF
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Steve F.
Chesapeake, VA
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Work Truck inspection
1st time customer called before lunch and they squeezed me in before closing!
Verified Customer
Virginia Beach, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
OUTSTANDING SERVICE and VALUE!!
I take A LOT of time researching/comparing businesses before doing business anywhere. This place is THE BEST if you need work, service, repairs, or anything done on your car! Adam and Heather provided EXCEPTIONAL customer service and went above and beyond!
Honest, professional, reasonable and fair prices, friendly. HIGHLY RECOMMEND! THANK YOU!
Verified Customer
Virginia Beach, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent service
I would definitely take my vehicles there again. Honestly and trustworthy.
DJ
Debbie J.
Chesapeake, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Debbie said she is very happy with them. She has been using them for years, and has never had any issues with them.
Recommended
Verified Customer
Chester, VA
Mercury Mariner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Very kind and helpful!
The people at the front desk were so helpful and kind! I don’t know much about vehicles, so they were patient with me. They even laughed at my jokes :)!
TB
Teresa B.
Norfolk, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Inspection was quick and successful
Awesome atmosphere
KJ
Kay J.
Norfolk, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Wonder job reasonable prices
All the other Auto shops were charging 150 to 175 just to put my car on the machine. These people have reasonable prices and they work very excellent. Did a good job and work well as a team.
Verified Customer
Norfolk, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Highly recommend
The staff was very friendly and communicated very well and they work fast
BF
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Brooks F.
Norfolk, VA
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
State Inspection
Went for a state inspection at the end of the month and they were still able to get me in and out fast, without telling me I had unseeded repairs to do. Honest and quick.
SV
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Santiago V.
Norfolk, VA
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Friendly professional services💯❤️🙏🏼
Very trustworthy!
MC
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Mona C.
Norfolk, VA
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Awesome Service
I was in dire need of and oil change. They got me in and my oil changer was done in less than 45 mins. My car runs smoothly. I would recommend them to anybody!
JM
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Jeremiah M.
Norfolk, VA
Nissan Rogue
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2025
verified customerVerified Customer
9
Good Service as always.
Heather and Adam are friendly, fair, and efficient as the front desk service advisors. Their mechanics get the job done promptly and correctly. Only recommendation for improvement is to put the part numbers used on the invoice instead of just the part description for suspension parts. Location is easy to get to and they always open on time.
AK
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Adeana K.
Chesapeake, VA
Jaguar XE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Excellent Service
Absolutely the only place I will take my car. The folks at Princess Anne Automotive Center are honest and trustworthy. They have great mechanics! They take great care of my vehicle quickly and have me back on the road as soon as possible.
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