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Pro Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(154 Reviews)
93
Write a Review
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Score Details

5 stars
90%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(601) 402-7113
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
73 Rivers Dr Hattiesburg, MS 39401
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Pro Auto 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(154 Reviews)
Write a Review
Recent Reviews
MD
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Mark D.
Laurel, MS
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Fluid check and change
Had brought my 2016 Audi A3 Hybrid here for tire work and they were very very helpful. They threw in an oils change and had no problems with it being a hybrid. Called this month to get a scheduled oil change and it was not too long to get in and I was first online my scheduled day. In and out in about 35-45 minutes, plus the owners wife keeps a nice bowl of candy in the waiting area, so there is also that.
KY
Katherine Y.
Hattiesburg, MS
Mercedes-Benz S560
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Truly PROFESSIONAL
So glad I was told about Pro Auto! Diagnosed the issue immediately, ordered my parts from MB & had the work done perfectly! So thankful that I don’t have to drive to the Jackson dealership ever again!!
GW
Gloria W.
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great Professional Service
The staff was very helpful, professional, and friendly. The service was great, professional and expedient. I will highly recommend PRO AUTO to anyone I know that needs any car service. The Best!
JE
Jimmy E.
Hattiesburg, MS
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Repair on 2018 subrau
My John was very professional in process of repair power window in subrau legacy
Would highly recommend for repair service
LN
Leanne N.
Ellisville, MS
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Always the best service!
I am always please with the service. He went above and beyond this time when I needed help in a rush.
AS
Anthony S.
Purvis, MS
Volvo V70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
9
Volvo repair
Cleanest shop I’ve ever seen. The work was completed in a very timely fashion and I was happy with the cost. Two thumbs up.
NS
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Neil S.
Petal, MS
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Fast and affordable!
Fast and affordable service, great feedback about the issues found.
Verified Customer
Hattiesburg, MS
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Excellent service
If you own a European car these are the only guys that I would let touch it. We had issues with several of the other "european specialists" around town but ProAuto fixed everything properly, quickly, and reasonably. Their communication was excellent and they were right on time with how long they said the work would take. They have earned our business for life.
Verified Customer
Hattiesburg, MS
BMW 750i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Thanks John PRO AUTO
Nothing but positive feedback for Pro Auto. My car has been with me since March 2008 and has presented on a few problems until about 4-5 years ago. That is when someone recommended Pro Auto to me and literally no one has worked on it since that time. He is a bit expensive but I assure you, vehicle will be fixed correctly the first time & well worth the cost. It may be time to invest in a 2024-2025 but as long as John is willing to work on her, you know the rest of the story. I’ve recommended Pro Auto to multiple friends and relatives.
DL
David L.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Best auto shop experience
If you need a shop to work on Mercedes Benz this is the place to go to. They are very knowledgeable, fair with prices, and keep to the time they agreed to. If anything my car was done before expected and I was given a very detailed explanation explaining everything that was done.
MD
Madeline D.
Hattiesburg, MS
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Transparent & Trustworthy
I’ve been taking my foreign car to Pro Auto for a while now and they are hands down my go-to mechanic. They are always incredibly reliable, helpful, and transparent. It’s such a relief to have a trustworthy mechanic I can count on. I highly recommend Pro Auto for anyone looking for quality service and peace of mind with their vehicle.
AG
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Alvin G.
Hattiesburg, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
10
Very satisfied, always a pleasure to trust you guys with my Mercedes Benz
I love it when you guys take the time to search and find the problem and make sure if anything goes wrong for me to bring it back. Thanks so much.
AG
Alvin G.
Mercedes-Benz CLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Fast and quick thanks for the excellent service
Excellent job, thanks
Verified Customer
Hattiesburg, MS
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
As always good job
As always a good job
MY
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Michael Y.
Purvis, MS
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
9
Glad I found this place.
Great service all around. Very informative and helpful. Quick and professional service. First visit but will definitely be back.
Displaying Review 1 - 15 of 154 in total
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