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Professional Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(628 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Professional Automotive has been providing high-quality vehicle maintenance, engine repair, and other automotive services to drivers throughout Anchorage, AK for more than 25 years. The repair shop services both foreign and domestic vehicles, ensuring that, no matter what type of vehicle you drive, you'll get back on the road safely. Professional Automotive has been providing high-quality vehicle maintenance, engine repair, and other automotive services to drivers throughout Anchorage, AK for more than 25 years. The repair shop services both foreign and domestic vehicles, ensuring that, no matter what type of vehicle you drive, you'll get back on the road safely. Whether you're in need of a simple tune-up or something more complicated, the friendly mechanics, all of whom are Automotive Service Excellence (ASE)-certified, provide reliable services that stay within your budget.

More often than not, your vehicle will make an off noise or emit a feeling that something is amiss. However, when this happens, it's not always as simple as popping the hood or sliding under the car and identifying the problem. If you're not exactly sure why your vehicle is experiencing difficulty, the experts at Professional Automotive will run a full computer diagnostic to correctly identify the problem and determine the most effective means of dealing with it. The auto shop invests in the latest cutting-edge computer technology, which allows them to quickly identify the issue at hand, which saves you both time and money.

No matter what repairs are necessary, you can trust the experts at Professional Automotive to rectify the issue with the utmost expertise. From oil changes to brake repairs, every service is performed with the highest quality and dedication in mind...
...more

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(907) 562-2471

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Alaska
210 E Potter Dr Anchorage, AK 99518-1365
Professional Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(628 Reviews)

GS
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Gerry S.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
The best Auto shop in AK. They take care of their employees, and, most importantly, they're HONEST.
Their hourly rates are competitive, they recruit and retain great employees. Most importantly they're honest.

HH
Hannah H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Car wouldn't start and alignment was off.
My car wouldn't start on Tuesday and I had to have it towed in. Professional Automotive came highly recommended by a trusted friend so I was more than comfortable leaving it in Mikes hands even though I had never had it serviced there before.
The evaluation came back days sooner than their schedule originally predicted and through a series of very fortunate events, the guys had it fixed by the next day.
Mike kept me informed the entire time, the pricing was incredibly fare and the service was beyond professional.
A great mechanic is hard to find when moving to a new area so I'm glad I finally found mine.
I highly recommend Professional Automotive!

PT
Patricia T.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Patricia said, they had good service, they explained what happened and how they were going to fix her vehicle, explained what they needed for parts and explained it well.
Recommended

Verified Customer
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
The name says it all!
Fast, knowledgable, quality service

TS
Taryn S.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Taryn said they were very kind, helpful.
Recommended

PP
Paula P.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Quick and friendly service
We always appreciate your service!

CA
Cathy A.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Been coming here for over a decade
Love this place. I recommend them a lot. They do a thorough check whenever I bring my vehicle in for a check. They kept me apprised off what needed to be repaired now our could wait 6 months. I don’t go anywhere else.

LA
Larry A.
Anchorage, AK
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Happy customer
Had brakes replaced in December after Christmas. The new caliper malfunctioned and I had to bring it back. The guys took care of me, inspected, repaired my brakes. Brakes were covered by a warranty so cost to me was zero. Truck was dropped off around 3 pm and was ready for pick up by 11 am following morning. Great people and quality work with courteous service, Is why I keep coming back.

PJ
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Paul J.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Oil change
Mike and crew are very professional from when you walk in to explaining what service they preformed to your vehicle.

KM
Keith M.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Identified the problem and fixed quickly
I have brought my truck to them a couple of times, and they have diagnosed and corrected the problem quickly both times for way less than the dealer would have. They even said my truck didn’t need a repair after the dealer said I did.

KA
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Kathleen A.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Always fantastic service
I have recommended Professional Auto to several people and everyone has been satisfied.

PP
Paul P.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Paul said they're very informative, they clearly describe what the problem is before they try to fix it and they let him know how much it's going to cost, which is very handy. They do very good work, they're prompt and they get the job done. They also speak respectfully to women.
Recommended

CZ
Cody Z.
Anchorage, AK
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Service
Cody said they're great. The most important thing to him with any business is really good communication, and they're super good about calling him and letting him know what's going on.
Recommended

JS
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Jim S.
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Always Excellent
When I realized I was due for an oil change, I called Professional and they worked it around my schedule and had it changed in no time at all. Wonderful people! Wonderful work.

Verified Customer
Anchorage, AK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Consistently Reliable
We take all our cars here for service and repairs. I recently had two vehicles assessed for pre-purchase inspection. I value the communication and honesty of Professional Automotive staff.

Displaying Review 1 - 15 of 628 in total
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