Our doors opened in 1999 in a small 1,000 square foot shop just south of 96th Street behind what used to be called Hubbard Feeds but is now called Barkefellers. We got our start working on fleet trucks for The Overhead Door Company. From there, we moved up the road to a 5,000 sq. ft building and rented it for five years. After being Our doors opened in 1999 in a small 1,000 square foot shop just south of 96th Street behind what used to be called Hubbard Feeds but is now called Barkefellers. We got our start working on fleet trucks for The Overhead Door Company. From there, we moved up the road to a 5,000 sq. ft building and rented it for five years. After being faithful with what we were blessed with. God chose to give us a new, wonderful location. We were able to purchase our own property. This new location will help us serve an even greater part of our community. ...more
Verified CustomerThank you for taking the time to share your experience with us.
Verified CustomerWe are grateful for your positive feedback regarding your recent experience with our service. Thank you for choosing Professional Automotive Inc. for your automotive needs.
Verified CustomerWe sincerely appreciate your feedback regarding your experiences with Professional Automotive Inc. It is gratifying to hear that our commitment to cleanliness, professionalism, and courteous service has led to your continued trust in us for your automotive needs. Thank you for your continued patronage.
Verified CustomerWe appreciate your feedback regarding your experience with our service. It is gratifying to know that our commitment to honesty and professionalism has made a positive impact on your visits. Thank you for choosing Professional Automotive.
Verified CustomerWe appreciate your positive feedback regarding your experience with our service. Your support reinforces our commitment to providing excellent service.
Verified CustomerThanks Dorothy. Your support is important to us, and we look forward to continuing to serve you.
Verified CustomerStephanie, this is the owner and I'm sorry to hear about your concerns. I understand you're upset. If you would let me explain, it might help to clear things up. I want to assure you there is no doubt that you needed a transmission. I am 100% confident in that. The shifting problems caused the clutches to slip and burn the fuild. The clutches were burnt so bad it actually smelled up the shop. My office is upstairs and even I could smell it. When you serviced the filter, you only got about 10% of the fluid out of the transmission. That is why it was still very dirty when we seen it. Dirty fuild indicated slippage, and the smell is actually the clutch material in the fuid it's self. I am very familiar with this repair because I drove the car and put several miles on it just to make sure the job was done perfectly. I drove so much I had to put $25 worth of gas in it. There were no codes stored in any of the ecm's when we got the car. It was most likely the 110,000 miles on the car that caused the most wear and I'm sure the lights didn't help any. I know the sinking feeling in your gut when you think you just wasted a bunch of money or think you got taken. I promise you neither of those feelings are true. Your car definity needed a tranmission. It sounds like there were some intermitten concerns after our repair was completed but the tranmission still needed replaced. I just wish the concern you stated after you picked it up would've happened while I or my technician test drove it. I understand you may still think we are dishonest or incompetent and that is your choice to make. We always have and always will keep the customers best interest our top priority. If you'd like to discuss further with me, I'd be happy to. Thank you for allowing me to explain our side.
Verified CustomerThanks Brittany! Your satisfaction is important to us as we continue to prioritize timely and cost-effective solutions for our customers.
Verified CustomerThanks James. We appreciate your positive feedback regarding your recent experience with Professional Automotive Inc. Your willingness to recommend our services to others is invaluable to us. We look forward to serving you in the future for any automotive needs.
Verified CustomerWe appreciate your longstanding loyalty to Professional Automotive Inc. Your continued support motivates us to maintain our standards of excellence in auto care. Thanks Mike!
Verified CustomerWe appreciate your positive feedback regarding our quick service and the professionalism of our staff. Thank you for choosing Professional Automotive Inc.
Verified CustomerThank you for choosing Professional Automotive Inc. for your automotive needs. We hope to see you again.
Verified CustomerThanks Donita! Your opinoion means so much to us. Thanks for sharing.
Verified CustomerWe appreciate your confidence in Brandon and our team at Professional Automotive Inc. Upholding our reputation is of utmost importance, and it is rewarding to know that you trust us with your vehicle. Your support motivates us to continue delivering high-quality service to all our customers.
Thanks for your confidence. We don't take it lightly.
Such kind words Shel! Thanks for noticing and taking the time to share. We look forward to serving you again in the future.
