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Prospect Foreign Car Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(910 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Serving the West Hartford community and surrounding areas since 1986, we pride ourselves in providing excellent customer service and quality repair work. Serving the West Hartford community and surrounding areas since 1986, we pride ourselves in providing excellent customer service and quality repair work.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(860) 236-6136

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
595 Prospect Ave West Hartford, CT 06105-2922
Prospect Foreign Car Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(910 Reviews)

ER
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ERVING (GEE) R.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Reliability at its best.
I come to Prospect Foreign Car Care cause I know my problem will be fixed correctly the first time. Everyone is friendly and professional. I've been using them for 20 plus years and will continue too.

EH
EDWIN H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
9
Service
Service and maintenance of my vehicle was great

FS
FOREST S.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Always great service
If Franco can’t fix it, I’d be amazed! Between Eileen listening to me describe my car’s problem and Franco getting into it as soon as he could…I was out of there in far less time than I had expected. I’ve always been satisfied with their service

AS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
kindest people -best service anywhere-truly
In this day and age it's such a rare experience to feel like a place and the people treat with you the utmost of kindness. In addition, the service is exceptional -prompt and thorough. I don't usually do these surveys but had to because it has repeatedly been a genuinely wonderful experience-and who can say that about auto repair typically?
.

Verified Customer
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Great service
Have been taking my cars to Prospect Foreign cars for years,,,,always great service

PP
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P. TODD P.
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
You Can TRUST Prospect Foreign Auto
I've been taking my various cars (VW Jetta, BMW, VW Jetta) to Prospect Foreign Auto for about the past ten years. The shop does excellent work, and its parts, labor, and service charges are reasonable.

The entire staff--in the office and in the garage--are friendly, courteous, accommodating, and professional. I appreciate the fact that they patiently explain to me what's going on with my car even though most of the time I have no idea what they're saying.

Over many years, Prospect Foreign Auto has built up an outstanding reputation in and around Greater Hartford, even beyond. It's a reputation that they deserve.

LB
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LEO / ANN B.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Competent, professional auto repair shop
My family has relied on Proapect for decades. So should you. Franco the owner, Eileen the office manager, Marco, Nelson, Steve arnd everyone else are consistently way above average.

JG
JOSEPH G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Excellent
Always excellent service. When I'm not sure of something, they explain clearly.

GC
GREG C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Great Service
I visited Prospect Foreign Car Center for an Emissions Test. I was in and out in a few minutes. Very professional.

Verified Customer
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2024
verified customerVerified Customer
10
Oil change
Exceptional service, as always. Attentive and timely. Thank you!

SM
SANDY M.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Friendly, courteous, available!!
Second time using Prospect…. Will again
Came in thinking it was the starter…. Determined it was battery. Changed and done!

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2024
verified customerVerified Customer
10
Car check
I have positive experience during the visit I like the environment and professionalism of the staff , you are impressive.

JY
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JEANNE Y.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2024
verified customerVerified Customer
10
Exceptional Service!!
Prospect Foreign Car service has been nothing but GREAT! Reliable, honest, very knowledgeable and very flexible around your situation and schedule. Recently, last min. and staff shortage, they were able to look at my daughter’s car, fix it and she had it back later that same day!! Thats service!!

Eileen is the best!! & the guys in the shop get it done!

Thank you!

Verified Customer
Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
10
Above and beyond
Didn’t charge me to patch a leaky tire.

WH
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WILSON H.
West Hartford, CT
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
10
Trust in Prospect Foreign Car center
Trust in your mechanic is priceless. We trust prospect foreign car center.
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