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Proline Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(50 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
88
Net Promoter Score ®

Business Details

About

Established in 1987, as a family-owned business, Proline Auto Care has grown steadily since then to become one of the most respected custom auto repair facilities in Naples, FL. Today, we are an ASE Certified and Dodge certified auto body shop striving to provide all our customers with exceptional service from start to finish, every time. Established in 1987, as a family-owned business, Proline Auto Care has grown steadily since then to become one of the most respected custom auto repair facilities in Naples, FL. Today, we are an ASE Certified and Dodge certified auto body shop striving to provide all our customers with exceptional service from start to finish, every time. We offer a complete line of affordable and reliable tow services. We take care of your car's oil changes, new tires, and other scheduled maintenance needs that need to be done now or later. With Proline you get repairs done using only genuine parts from O'Reilly & our ASE-certified technicians are equipped with state-of-the-art repair tools to get any job done, the right way. Call for service inquiries! ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(239) 263-5255

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3863 Enterprise Ave Suite 9 Naples, FL 34104
Proline Auto Care 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(50 Reviews)

TM
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Tomi M.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
9
Water Pump and Radiator Repairs
Brought the car in on 1/31/25 and 3/12/25 for work related to under-the-hood leaks. Work was done promptly and well. Junior and Tom were courteous and helpful in dealing with our issues.
The Team a. from Proline Auto Care responded on 03/22/2025 09:40 AM

We appreciate you taking the time to share your experience with us. It sounds like Junior and Tom truly went above and beyond, tackling those pesky under-the-hood leaks with both speed and style. Your car is probably wondering how it got such a VIP treatment! We're glad you found our service prompt and our team helpful. If any more leaks decide to make an appearance, you know where to find us!


RS
RENATTA S.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great service!
Both Tom and JR were so nice and they actually answered the phone when called! These gentleman took time to explain everything to me and even called to verify the warranty on the work they did! Thank you again for being awesome!
The Team a. from Proline Auto Care responded on 03/10/2025 09:38 AM

It's great to hear that Tom and JR made such a positive impression! They truly believe in the power of good communication—who knew answering the phone could be such a superpower? We're glad they took the time to explain everything to you and ensured your peace of mind regarding the warranty. It's always our goal to be not just a service center, but a group of friendly experts that you can trust. Keep spreading the positivity!


DC
D RIAKO C.
Lehigh Acres, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great work
Everything works perfect
The Team a. from Proline Auto Care responded on 03/02/2025 09:40 AM

It sounds like everything is running as smoothly as a well-oiled machine! We're glad to hear that your experience was spot on. If your vehicle ever needs a little extra pampering, you know where to find us. Safe travels ahead!


JT
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JIM T.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Wheel alignment of rear wheels
Junior was able to correct noticeable rear wheel misalignment which caused the tires to wear unevenly on the inner portion of the tire. They were tilted inwards at the top, outwards on the bottom.
The Team a. from Proline Auto Care responded on 03/02/2025 09:40 AM

We appreciate your feedback about Junior's work on your rear wheel alignment. Sounds like those tires were trying to do some sort of acrobatic routine, but thankfully, Junior got them back on track! We take tire health seriously around here, and it’s great to hear that you're already noticing the difference. Wishing you smooth and even rides ahead!


GF
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GENE F.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
excellent diagnostics, prompt repair.
Junior is very knowledgeable, he diagnosed 2 issues this winter very quickly and fixed them promptly
The Team a. from Proline Auto Care responded on 03/01/2025 09:42 AM

We're glad to hear that you had a speedy and efficient experience with us. Junior loves to play detective when it comes to car issues—he might just have a future in sleuthing! If your vehicle ever needs another round of "Junior's Diagnostics," you know where to find us. Here's to smooth winter drives!


Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Best pricing for auto repairs in Naples
Going to a car dealer’s service department and getting your car serviced is very expensive today. Proline is about half the price for repairs. So, my friends and I recommend that you go and get your car serviced when it is time.
The Team a. from Proline Auto Care responded on 02/22/2025 09:40 AM

We appreciate your recommendation and are glad to hear you found our prices a breath of fresh air in the world of auto repairs. It’s enjoyable to know we can keep your wallet a little fuller while ensuring your vehicle is running smoothly. Here’s to many more drives ahead, and don’t hesitate to share the ride with your friends!


MC
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MARYJANE C.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Always a great experience.
Always a great experience and fair price.
The Team a. from Proline Auto Care responded on 02/18/2025 09:44 AM

We're glad to hear that your experiences with us have hit the mark! Fair pricing and great service are what we aim for—it's our secret recipe for happy customers, minus the extra cheese. If you ever have more feedback or need anything, just give us a shout!


JM
JAMES M.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Very professional and courteous. I will definitely go back when necessary.
Excellent work and courteous. Definitely worth going back and working with Junior.
The Team a. from Proline Auto Care responded on 02/16/2025 09:40 AM

We appreciate your feedback and are glad to hear you had a great experience with our team. It sounds like Junior made quite the impression—perhaps we should start calling him the "Auto Whisperer." Your support means a lot to us, and we look forward to taking care of your vehicle again in the future. Safe driving out there!


GF
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GENE F.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
quick, thorough, completion, knowledgable
Junior was very knowledgeable, they found the problem quick and fixed it!
The Team a. from Proline Auto Care responded on 01/18/2025 09:39 AM

We're glad to hear that Junior hit the nail on the head! It sounds like he played detective and got your vehicle back on track in no time. If there's anything else we can assist you with, you know where to find us!


JD
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JOHN D.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Air Conditioning Genrsis GV80
Fast, Fair & Friendly Junior & Tom are very knowledgeable honest and just a pleasure to do business with

SD
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SAM D.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
8
Quick tire repair
Helped me out with a tire . No appointment really appreciated it . Nice conversation while I waited.

AL
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ARTHUR L.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2023
verified customerVerified Customer
10
Great
Jr knows my car and what I need. Timely cost effective repairs make the vist "GREAT"

DR
DAPHINE R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2023
verified customerVerified Customer
10
Always Excellent service
I've been going to Protow for years. The service has always been great. Honest people they won't ripe you off or over charge.

RK
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RAYMOND K.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2023
verified customerVerified Customer
10
Oil change
Fast service, polite, respectful to me and my vehicle. ??

TW
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TINA W.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2023
verified customerVerified Customer
10
outstanding
I use him for ALL my car issues, quick at getting it done. Love these guys. Thank You.

Displaying Review 1 - 15 of 50 in total
Service Coupons and Posts

We're thrilled to hear that Junior worked his magic and had your vehicle back in shape in no time! 🚗✨ Quick fixes are our specialty, but we promise not to put him on speed dial… just yet! Thanks for trusting Proline Auto Care! #AutoExperts #FastService
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Thank you for the fantastic review! 🚗✨ Fast, fair, and friendly is our jam! Junior & Tom are thrilled to know their expertise made your visit a joy. We promise to keep the good vibes rolling! 😄 #ProlineAutoCare #CustomerAppreciation
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Thanks for the tire-tastic review! ?? We're always here to roll with the punches, no appointment needed! It’s great to share some good conversations while we keep you moving. ? #ProlineAutoCare #RollingWithStyle
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