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Q3 Car and Truck Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(130 Reviews)
81
Write a Review
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Score Details

5 stars
89%
4 stars
2%
3 stars
1%
2 stars
3%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
81
Net Promoter Score ®

Business Details

About

For years Q3 Car and Truck Repair has been there for the people of Capitol Heights. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Capitol Heights has to offer.

Q3 Car and Truck Repair was founded on the basic idea that everyone For years Q3 Car and Truck Repair has been there for the people of Capitol Heights. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Capitol Heights has to offer.

Q3 Car and Truck Repair was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Q3 Car and Truck Repair the best car service in Capitol Heights! ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(301) 599-6012
Visit Website
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
10:00 AM - 2:00 PM
Sun
closed
* No Time Zone Provided
1414 Ritchie Marlboro Rd A8 Capitol Heights, MD 20743
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Affiliations

Q3 Car and Truck Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(130 Reviews)
Write a Review
Recent Reviews
WP
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Wenceslas P.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
They have a good customer service agents especially Mr Tee and they also do a great job on your car this workshop is home if your car needs help
They have good customer service agents especially Mr Tee and they also do excellent job on the cars.
TD
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Tamika D.
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2024
verified customerVerified Customer
10
Excellent
Shop owners and staff are always professional..pricing is good and they do great work every time I’ve been there.
SW
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Sonja W.
BMW X2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Replaced battery 2018 BMW X2
Excellent service
DE
David E.
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
10
Great job!!!
Another outstanding job by Q3! Thanks Von!
DC
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Donald C.
Mitsubishi Galant
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2024
verified customerVerified Customer
10
My experience has always been extremely well
I always tell others about their professional and pleasant service
DV
Dominick V.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
10
Q3
Very fast and efficient work. They work with you so you can pay an affordable price for what you need done. I will definitely use them again whenever I need work done and I highly recommend to anyone that needs work done to their car. Great job to everyone that works there.
WG
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William G.
Mercedes-Benz E550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
10
Very professional, created a positive and relaxed atmosphere
They were very well organized, very knowledgeable and professional. Made me feel welcome..created a positive and relaxed atmosphere. All my questions we answered with pleasure
CE
Charles E.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2024
verified customerVerified Customer
10
A job well done. That's how real business stay in business taken care of the customer thanks keep up the great work ??
Keep up the great work just get better
WC
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Wayne C.
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2024
verified customerVerified Customer
10
Oil Change
Excellent service. I went to get an oil change and I got my car back within one day.
Verified Customer
BMW X5
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2024
verified customerVerified Customer
0
Terrible Service, Car Not Fixed, and Theft
I had an awful experience with this auto repair shop. They failed to fix my car despite having it for over two months and charged my insurance company for the repair, knowing they didn't have the tools or expertise to fix it. To make matters worse, they stole items from my car. When I confronted the owner, he admitted they couldn't fix my car but still demanded payment to release my vehicle. The communication was poor, and they clearly lacked the necessary skills. I strongly advise against using this shop. If you need your car fixed, look elsewhere.
Verified Customer
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Quality Quck Qualified, Well yeah
First I was very excited to see that no sooner than my dashboard displayed oil change, I received a text from Q3. I scheduled an appointment called because I was going to be late and I got. "No problem Ms. Williams, we've already ordered your parts, we'll be ready for you when you get here. And they were ready.
AC
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Arthur C.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
8
Outstanding work
Great work as always.
BB
Bianca B.
BMW X5
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2024
verified customerVerified Customer
0
Never AGAIN
I wouldn’t recommend anyone to bring the vehicle here. Unprofessional doesn’t communicate at all. Picked my truck up after being there for a WHOLE month it’s still not running right truck cut off and went in neutral by itself while I was sitting a the light.
SS
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Silesia S.
Ford Explorer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/28/2024
verified customerVerified Customer
5
Employees nice
I had my transmission repair done there but still seems like my transmission is acting up some.
DB
David B.
GMC Sierra 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
verified customerVerified Customer
10
very professional-timely & very knowledgeable
After meeting Von on a sat afternoon he quoted me a price, honored it & the service was expeditious & accurate. No fluff or upsaling.
I will be using their service's in the future!!
Von B. from Q3 Car and Truck Repair responded on 05/30/2024 09:32 AM

We're thrilled to hear about your positive experience, David! Von and the team are committed to providing honest and efficient service without any unnecessary upselling. We're looking forward to being at your service in the future!

Displaying Review 1 - 15 of 130 in total
Service Coupons and Posts
Thank you for the awesome review! 👍 Our secret ingredient? Stellar service and a dash of elbow grease! 🚗✨ We’re thrilled you had a great experience with us! Come see us again for your automotive needs! #CustomerAppreciation #Q3CarCare
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Thanks for the awesome review! ❄️ We're thrilled to hear your AC is now cooler than a polar bear in sunglasses! 😎 We work hard to keep you rolling in style and comfort! 🚗💨 #Q3CarAndTruckRepair #HappyCustomers
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Thanks for the fantastic review! 🚗💨 We pride ourselves on speedy, high-quality service, and we're thrilled you're on board for future repairs! We’d love to see you again (but not too soon, we hope)! 😄 #FastService #Q3Repairs
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Wow, thank you for the awesome review! ? We’re prepping our time machines for the future of auto repair! ?? Stay tuned, we’re just getting started! #FutureOfRepair #Q3CarAndTruckRepair
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?✨ Thanks for the glowing review! We're thrilled our master mechanics could rev up your experience and tackle those car troubles in a flash! Your recommendation keeps our engine running! ?? #Q3CarAndTruckRepair #AutoExperts
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We’re thrilled to hear about your positive experience at Q3! ?? Honesty is our top policy—no unnecessary repairs on our watch! Thank you for trusting us with your ride. Come back anytime for all your automotive needs! #Q3Family #HonestyIsKey
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We're thrilled to hear about your speedy trunk lift gate repairs! ?? Our team loves keeping your ride in top shape and your spirits high—courtesy included! Thanks for choosing Q3 Car and Truck Repair! #AutoExcellence #QuickFixes
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Thanks for the ⭐⭐⭐⭐⭐ review, Keith! We're glad you had an awesome experience with us. Our team appreciates your support and the opportunity to help you get back on the road! ??️ #Q3CarRepair #TopNotchService
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Thanks for the 5-star review, Gary! We're delighted to have met your expectations. ?? #Q3 #CarRepair
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Hey there, Randy! ? Glad we could get your truck back in top shape. Thanks for the 5-star review! We're always here to keep your wheels turnin'! #TopNotchService #HappyCustomers
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Thanks for the 5-star review, Daytone! We're glad to have been of service. ?? Our team is here to help, and we appreciate your support. #CustomerAppreciation #Q3CarAndTruckRepair
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Thanks for the 5-star review, Lee! We're thrilled to hear you had a positive experience at our shop. ?? We appreciate your support! #HappyCustomers #Q3CarRepair
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Hey there! ? We're thrilled to hear that you had a great experience with us. Thanks for choosing Q3 Car and Truck Repair - we appreciate your support! #CustomerSatisfaction #AutoRepair
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????? Thank you for the amazing review! We're thrilled to have provided you with fast and efficient service for your bearing and hub assembly. ?? We're glad you found us through CarMax and that we could help with your Car Care service warranty. We hope to
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Thanks for the kind words, Aaron! ? We're glad we could get your van back up and running! #Honest #Quick #QualityWork #ReasonablePrices #CapitolHeights
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Thanks for the kind words, Donnay! ? We're glad to have taken care of your needs quickly and affordably. #HappyCustomer #Q3CarandTruckRepair #CapitolHeights
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Thanks for the kind words, Alonzo! We're glad you had a great experience with us. ? #Q3CarandTruckRepair #CapitolHeights
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