business image

Quality Auto Repairs

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(144 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
85
Net Promoter Score ®

Business Details

Categories
Contact
(734) 482-3324

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
95 Ecorse Rd Ypsilanti, MI 48198
Quality Auto Repairs' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(144 Reviews)

CP
Chris P.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Chris said he had been dealing with them for years and they had good prices and everything, he was always using them.
Recommended
The Team at Q. from Quality Auto Repairs responded on 03/29/2025 09:41 AM

We appreciate you taking the time to share your experience with us. It’s great to hear that you’ve been part of our automotive family for years! We always aim to keep our prices fair and our service top-notch, so knowing you consistently rely on us really revs our engines. If you ever have any questions or need assistance, we're just a phone call away—ready to take your car care to the next level!


Verified Customer
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
They are good people.
They are good people & professional.
The Team at Q. from Quality Auto Repairs responded on 03/23/2025 09:42 AM

We appreciate your positive feedback about our team! It's always nice to know that our commitment to professionalism and treating our customers well shines through. After all, good people fixing good cars is what we're all about. If you have any more auto needs, consider us your pit crew ready to jump in. Happy driving!


TC
gravatar
TERRI C.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Best mechanis in Ypsilanti
I have been a customer for many years and would not trust my vehicles to anyone else. Auto repair is expensive but I get the best price possible at Quality Auto Repair and most importantly these guys are trustworthy and that is worth so much when it comes to Auto repairs
The Team at Q. from Quality Auto Repairs responded on 03/20/2025 09:41 AM

We genuinely appreciate you sharing your thoughts with us. It's fantastic to hear that you’ve made Quality Auto Repairs your go-to place for all things automotive. Trust is indeed priceless, especially when it comes to keeping your vehicle in top shape – and we’re honored to be the team you rely on. We aim to balance quality and cost, making sure you get the best service without breaking the bank. We agree, those repair bills can sometimes make you feel like you're in a wrestling match with your wallet. Your continued support over the years means a lot to us, and we’re here whenever you need us, ready to tackle any auto repair adventure that comes your way.


WJ
Ward J.
Ypsilanti, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Ward said the service was really good and informative.
Recommended
The Team at Q. from Quality Auto Repairs responded on 02/28/2025 12:26 PM

We're glad to hear that you found our service to be informative and up to par! Here at Quality Auto Repairs, we believe that knowledge is just as important as the nuts and bolts, and we're always happy to share what we know. If there’s anything we can do to bump your experience up to a five-star one, don’t hesitate to let us know. We like to think that we’re not just here to fix cars, but to make car care a little less intimidating (and maybe even fun). Safe travels on the road ahead!


MH
Mahmoud H.
Michigan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
Category: Service
Mahmoud said they are good people.
Recommended
The Team at Q. from Quality Auto Repairs responded on 02/27/2025 12:19 PM

It's always a pleasure to hear that our commitment to quality service and customer care shines through! We like to think of ourselves as good people too—just with a knack for getting under the hood. Knowing that you had a positive experience with us means a lot. If there’s anything else you need or if you have questions in the future, don’t hesitate to reach out. Safe travels on the road ahead!


RR
Risa R.
Ypsilanti, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Risa stated they are good.
Recommended
The Team at Q. from Quality Auto Repairs responded on 02/25/2025 12:29 PM

We appreciate you taking the time to share your thoughts. We're glad to hear you found our service good! At Quality Auto Repairs, we aim to keep both you and your vehicle in top shape. If there’s anything we can do to bump that four-star experience up to five, just let us know! Your feedback is as valuable as a well-tuned engine.


Verified Customer
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Headlight needed to be replaced
I called about needing a new head light. I was given a reasonable quote of the estimated cost & labor. Came in and the job was completed within 30 minutes.
The Team at Q. from Quality Auto Repairs responded on 02/22/2025 06:15 AM

We're delighted to hear that you had such a smooth experience with us! A new headlight installation in under 30 minutes? That's like a pit stop for your car without the racing helmet! We're glad our quote met your expectations, and our team was quick on the task. Your support for Quality Auto Repairs truly shines as brightly as your new headlight. If there's anything else we can help with, just give us a shout!


BT
BILL T.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Accurate estimate professional repair
Excellent and honest work
The Team at Q. from Quality Auto Repairs responded on 01/31/2025 05:27 AM

We really appreciate your feedback! It’s always great to hear when our honest approach to auto repairs shines through. It sounds like we hit the nail on the head this time! Our team aims to deliver excellent service while keeping the integrity of our work intact. If your vehicle ever needs a little TLC again, you know where to find us! Happy driving!


BZ
Bahromjon Z.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Bahromjon said everything was good. The wait time was a little longer than he expected for an oil change, it took more than 2 hours, but overall it was good and they were very helpful. They did what he asked them to do.
Recommended
The Team at Q. from Quality Auto Repairs responded on 02/01/2025 06:15 AM

We're glad to hear that overall, your experience was positive! It sounds like we may have taken a little extra time with the oil change—apologies if we kept you waiting longer than anticipated. We promise there's no secret recipe for engine oil that takes two hours to whip up, but we do appreciate your patience. Our team is always here to help, so if there's anything else you need, just let us know. Your car's health is our top priority, and we’re glad to have been of service!


KC
KENNETH C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Engine Repair
Quality Auto did an excellent job in properly diagnosing my problems with my engine and repairing it at an affordable price.
The Team at Q. from Quality Auto Repairs responded on 01/15/2025 06:13 AM

We appreciate your positive feedback about your experience with us! It sounds like our team hit the nail on the head in diagnosing your engine issues—no easy feat when it comes to those elusive car problems. We're glad we could provide a solution that was easy on the wallet as well. If only fixing all life’s problems were this simple and affordable! Wishing you smooth drives ahead.


GB
gravatar
GERRY B.
Belleville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Great service
Great service
The Team at Q. from Quality Auto Repairs responded on 01/11/2025 12:11 PM

We really appreciate your feedback! It's always fantastic to hear that our service hit the mark. We strive to keep things running smoothly, much like a well-oiled machine—hopefully, yours is running that way too! If you ever have any questions or need assistance, just let us know. Your vehicle’s happiness is our top priority.


KT
gravatar
KERA T.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Great service and mechanics
I had my car towed over to Quality Auto because it wouldnt start. I love how they contacted me before starting to fix my car and the fees. They did a very good making sure that they got to the root of the problem so that I dont come back with the same issue. I will refer them to anyone who needs a mechanic. I truly appreciate them.
The Team at Q. from Quality Auto Repairs responded on 12/13/2024 09:37 AM

We're glad to hear that your experience with us hit all the right notes! It sounds like your car was trying to pull a fast one on you by refusing to start, but we’re pleased we could help uncover the mystery behind it. Our team believes in keeping communication clear, much like a car's dashboard should be—no blinking lights of confusion here! Thanks for trusting us with your vehicle and for spreading the word to others in need of a good mechanic. Rest assured, we’ll keep our detective hats handy for any future automotive mysteries that come our way. Happy driving!


TW
TOM W.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Great local auto repair shop
I’m happy to have a competent shop take care of my 2012 Fusion. Their prices are much much better than the dealership.
The Team at Q. from Quality Auto Repairs responded on 12/12/2024 09:38 AM

We're delighted to hear that you're satisfied with our service for your 2012 Fusion. It's always refreshing to know that our prices can compete with those dealership rates that seem to have a magical way of floating to the skies. We strive to make sure your ride is in the best shape while keeping your wallet happy. If there’s anything else you need for your Fusion, just let us know. Your car (and your wallet) will be glad you did!


TW
gravatar
Tom W.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Good quality with good value
I feel confident having found a good auto repair shop to service my 2012 Fusion. I use them for everything from oil changes to major repairs.
The Team at Q. from Quality Auto Repairs responded on 12/11/2024 09:37 AM

It's fantastic to hear that you've found a reliable partner in caring for your 2012 Fusion! We know how important it is to have a go-to auto repair shop for everything from oil changes to those *major* repairs that can often feel like a game of automotive Jenga. Rest assured, we're always here to keep your ride in top shape, so you can focus more on enjoying the drive and less on wondering what that mysterious noise means. Your confidence in us truly means a lot!


SW
SHANEN W.
Ypsilanti, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Good people
This place has been honest and never let me down. They checked my car free before as well. My #1 stop
The Team at Q. from Quality Auto Repairs responded on 10/31/2024 08:19 AM

We appreciate your glowing review! It's fantastic to hear that you found our honesty and service to be top-notch. We strive to make car care as smooth as a freshly paved road, and it sounds like we hit the mark. Offering free checks is just a small way for us to make sure you're always driving with peace of mind. We’ll keep the coffee warm and the tools ready for when you drop by – after all, we aim to remain your #1 stop! Happy driving!


Displaying Review 1 - 15 of 144 in total
Service Coupons and Posts
Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

🚗✨ Thank you for your loyalty! We're thrilled to be your trusted pit crew for all things auto repair. Good prices and trust are our game, and we promise to keep your ride rolling smoothly! 🛠️💰 #QualityAutoRepairs #TrustworthyService
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

🚗💯 Thanks for the kind words! At Quality Auto Repairs, we believe honesty is the best policy—especially when it comes to your car! We're here to keep you rolling smoothly. See you on the road! #AutoCare #QualityService
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

We're revved up to hear about your great experience! ?? Diagnosing engine issues isn't just our job—it's our passion! Thanks for trusting us to get you back on the road without breaking the bank! ? #QualityService #AffordableRepairs
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

? We're revved up to hear you loved our service! At Quality Auto Repairs, we believe in putting the pedal to the metal when it comes to customer care. ?? Thanks for the fantastic feedback! #AutoLove #QualityService
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Thank you for trusting us with your ride! ? We're thrilled you appreciated our thoroughness and communication. We promise to get to the root of problems—no band-aid fixes here! ?️ We're ready to serve any future car troubles! #QualityService #CarCare
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

We're thrilled you’ve found your go-to pit stop for your 2012 Fusion! ?✨ From oil changes to major repairs, we're on it like grease on a wrench! Thanks for trusting us with your ride! #QualityAutoRepairs #ProudPitStop ?️
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Thank you for the glowing review! ? We're thrilled to keep your 2012 Fusion running smoothly without breaking the bank. Remember, we fix cars, not wallets! ?? #QualityAutoRepairs #HappyCustomers
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

We're revved up to hear your kind words! ?? Honesty is our fuel, and we love being your #1 pit stop. Thanks for trusting us with your ride! Stop by anytime for a free check-up; no strings attached! ? #QualityAutoRepairs #HappyCustomers
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

We're thrilled to hear you were pleased with our work! ?✨ Just remember, we fix cars, not magic wands—though we'd like to think we're pretty close! Thanks for the awesome review! #QualityAutoRepairs #HappyCustomers
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More

Wow, saving $400 feels like finding an extra fry at the bottom of the bag! ? Thanks for trusting us with your auto needs. We strive for fair prices and fast service because cars deserve love too! ?❤️ #QualityService #AutoSavings
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.