business image

R & S Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,300 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Santa Clarita Valley, Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Santa Clarita Valley, we are totally confident that R&S Automotive is the best option in town! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(661) 254-4589

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
24773 Valley St Newhall, CA 91321-2628
R & S Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,300 Reviews)

TF
TERESA F.
Stevenson Ranch, CA
Ford E-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent service
I’m thankful for Tony at R & S, they always stand behind their work. I recently purchased new tires and my oversized rims can make it challenging to balance the wheels. They took the time to work on it a few times until it was perfect. We take all our vehicles there including my class C motor home.
EDDIE R. from R & S Automotive responded on 04/30/2025 09:34 AM

We appreciate your positive feedback and are glad to hear about your experience with us. It’s reassuring to know that Tony and the team were able to meet your needs and take the necessary steps to ensure your tires were balanced perfectly. We're here for all of your vehicles, and we'll continue to provide the quality service you expect and deserve. Thank you for choosing R & S Automotive for your automotive needs.


DP
DEBBIE P.
Santa Clarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Never fails
When your card fails to operate R & S comes thru!!!
EDDIE R. from R & S Automotive responded on 04/30/2025 09:34 AM

We appreciate your positive feedback regarding our services. It's great to hear that we could assist you during a time of need. Our team is dedicated to providing reliable support and ensuring our customers have a seamless experience. Thank you for choosing R & S Automotive. Your satisfaction is important to us.


IG
IRMA D. G.
Newhall, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
I fully trust in R&S .
I have been a long time customer at R&S. I know I can fully trust their work and appreciate the excellent customer service I have always received.
EDDIE R. from R & S Automotive responded on 04/30/2025 09:34 AM

We genuinely appreciate your continued loyalty to R&S Automotive. It is gratifying to know that you trust our work and have consistently received excellent customer service. Your feedback reinforces our commitment to providing quality service, and we look forward to serving you in the future.


Verified Customer
Valencia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service... Thanks R&S
Thank you Tony for taking time to explain the problem and provide options. R&S has always provided great customer service and meets expectations. Thanks so much!
EDDIE R. from R & S Automotive responded on 04/24/2025 09:34 AM

We appreciate your positive feedback regarding your experience with R & S Automotive. It is important to us that our customers feel informed and supported throughout their service visits. Your acknowledgment of the options provided and our commitment to customer service is valued. Thank you for choosing us for your automotive needs.


MK
gravatar
MARY K.
Valencia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
They always take care of the problems for me and tell me what will be needed in the future. When I come in for an appointment they are ready for me
I learned about RS from the men in the neighborhood years ago. I have never been disappointed or taken advantage of when I go there. As a woman I have had games played in the past. I worked on cars with my father and brother so I have a little bit of knowledge that saves me. I have already recommended them to two people in the last couple of days.
EDDIE R. from R & S Automotive responded on 04/23/2025 09:34 AM

We appreciate your continued support and trust in R & S Automotive over the years. It is encouraging to hear that you feel respected and valued throughout your experiences, especially given your background in cars. Your recommendations to others mean a lot to us, and we're committed to maintaining the high standards that have earned your confidence. Thank you for sharing your perspective.


AH
ADORA H.
Stevenson Ranch, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/22/2025
verified customerVerified Customer
9
Smog check of an older car
The front desk attendant was courteous and patient in explaining to me the problem and recommended nicely the solution to the problem. The testing was quick and satisfactory.
EDDIE R. from R & S Automotive responded on 04/23/2025 09:34 AM

We appreciate your feedback regarding your recent experience at R & S Automotive. It is good to know that our front desk attendant provided courteous service and clearly explained the problem and solution to you. We always strive for efficiency in our testing process, and it's gratifying to hear that you found it satisfactory. Your support is valued, and we look forward to serving you in the future.


KC
KERRI C.
Santa Clarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Excellent work
I can always rely on R&S to deliver great service
Knowledgeable and professional
EDDIE R. from R & S Automotive responded on 04/19/2025 09:35 AM

We appreciate your feedback and are glad to hear that you consistently rely on R & S Automotive for great service. Our team takes pride in maintaining a high level of knowledge and professionalism, and it's rewarding to know that this makes a difference for our customers. Your support is invaluable to us.


OA
OMID A.
Santa Clarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Honest guys!
I used to be a customer at American Tire Depot for a long long time but they went down in quality, honesty, and courtesy real fast. R&S saved me twice already. Honest guys! This last time I thought I’d be paying a lot, but Mario figured out the problem and saved me lots!
EDDIE R. from R & S Automotive responded on 04/18/2025 09:38 AM

We appreciate you taking the time to share your experience. It's rewarding to hear that our team was able to resolve your issues effectively and with honesty. Providing quality service and maintaining transparency are core values for us. We're glad Mario could assist in identifying the problem and offering a solution that saved you money. Your satisfaction is incredibly important to us, and we look forward to continuing to support your automotive needs.


Verified Customer
Castaic, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Happy Car Care
Extremely Happy with R & S Auto Service
Brought my vehicle for regular Oil Service
It was noticed a couple of light bulbs were in need of replacement. They took care of it.
EDDIE R. from R & S Automotive responded on 04/18/2025 09:38 AM

We appreciate your feedback and are pleased to hear that you are extremely happy with our service at R & S Automotive. It is important to us that we not only take care of regular maintenance, such as oil changes, but also address any additional needs your vehicle may have, like bulb replacements. Thank you for choosing us for your automotive needs.


LW
gravatar
LINDA W.
Valencia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Service
The staff at R&S are so thoughtful and caring. They go out of their way to help every client. They answer all your questions throughly and patiently.
EDDIE R. from R & S Automotive responded on 04/17/2025 09:35 AM

We appreciate your feedback highlighting the thoughtfulness and care shown by our staff. It is our goal to provide thorough and patient service to all our clients, and it is rewarding to know that this has made a positive impact during your experience with us. Your support is valued as we continue to prioritize our customers' needs.


Verified Customer
Valencia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Always Trushworthy
I always feel that Tony is honest and I can count on his recommendations.
EDDIE R. from R & S Automotive responded on 04/17/2025 09:35 AM

We appreciate your feedback regarding your experience with our service. Honesty and reliability are core values for us, and it is reassuring to know that you feel you can trust our recommendations. Your confidence in our work encourages us to maintain high standards in everything we do. Thank you for choosing R & S Automotive.


DS
DANNY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Met with Nate get my front end wheel alignment
As always, I have a great experience with the work I get done at this shop. I deal with Nate. Usually, I know I’m a pain in the ass sometimes but he always takes care of me checks on things that I don’t always get fixed right away, but even when I’m out of town, I wait to come back to new hall to have any work I need done on my truck with R & S appreciate what they do for me.
EDDIE R. from R & S Automotive responded on 04/15/2025 09:33 AM

We appreciate your continued trust in R & S Automotive for your vehicle needs. It is gratifying to hear that you consistently have a great experience and that Nate provides you with the attentive service you deserve. Your patience and loyalty, even when you are out of town, speak volumes about the relationship we value with our customers. We are here to ensure your truck is in top shape whenever you need us. Thank you for your business and for sharing your experience.


BL
BOB/CHARLENE L.
Valencia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Multi service fluid changes, reception, bushing replacements, ac service.
All excellent advice and service by Mario. They have taken excellent care of my 19 year old truck.
EDDIE R. from R & S Automotive responded on 04/13/2025 09:34 AM

We appreciate your feedback and are glad to hear about your positive experience with Mario and our service team. It is our priority to provide reliable advice and care for all vehicles, regardless of age. Thank you for trusting us with your 19-year-old truck. Your satisfaction is important to us.


PN
PETER N.
Newhall, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Prepare for smoke check
This guys are quick, cheap and professional!
Highly recommend!
EDDIE R. from R & S Automotive responded on 04/11/2025 09:34 AM

We appreciate your positive feedback and are glad to hear that you found our service quick, affordable, and professional. Your recommendation means a lot to us as we strive to provide quality support to all our customers. If there is anything else we can assist you with in the future, please let us know.


JF
JANET F.
Valencia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Highly recommended business
The professionalism and customer service are above any car repair services I could even imagine. The staff is extremely helpful, the business is clean and comfortable, and lastly I never felt intimated as a female with zero car knowledge at all here! I highly recommend R &S to everyone!
EDDIE R. from R & S Automotive responded on 04/10/2025 09:34 AM

We appreciate your positive feedback regarding your experience with us. It's gratifying to learn that our professionalism and customer service have made a significant impact. We strive to create an inviting atmosphere for all our customers, regardless of their automotive knowledge, and it's great to know that you felt comfortable during your visit. Your recommendation means a lot to us, and we look forward to continuing to provide you with quality service in the future.

Service Coupons and Posts
🚗 Thank you for the fantastic review! We're thrilled our service and team made your day. We aim to keep your wheels turning and your smile shining! 😄 Keep driving with confidence! #RSAutomotive #CustomerSatisfaction
Learn More

We're thrilled to hear you found our repairs totally excellent! 🚗💨 We like to think of ourselves as the mechanics with a magic touch. Thanks for trusting us with your ride! Keep cruising smoothly! 😄✨ #RSAutomotive #ExcellentRepairs
Learn More

Thanks for your kind words! We're thrilled you enjoyed our service! 🚗✨ Remember, we're here to keep your ride running smoothly. Come see us anytime—no oil spills required! 😂 #RSautomotive #CustomerAppreciation
Learn More

Thank you for the shoutout! 🚗❤️ At R&S Automotive, we’re proud of our amazing family of technicians who treat your car like their own. Just one more reason to keep those wheels turning! 🛠️ #FamilyBusiness #AutoCare
Learn More

Thank you for the fantastic shout-out! 🚗💨 At R&S Automotive, we believe in being fair and fast—just like a well-tuned engine! We're thrilled to be your go-to in town. Keep cruising! 😄 #RSAutomotive #BestInTown
Learn More

A huge thank you for your trust and kind words! We're thrilled to have kept your ride in top shape without breaking the bank. Integrity is our fuel! 🚗💨 Remember, we're here for all your car needs (lift kit or not)! #RSautomotive #IntegrityMatters
Learn More

Thanks for the love! We're thrilled our service hit the mark. 🚗✨ Your ride deserves the best, just like you! #AutoMagic #RSAutomotive
Learn More

We're thrilled to hear about your fantastic experience! 🌟 Our team aims to keep you and your Nissan feeling safe and sound on the road. Safe driving, and remember—car trouble is a thing of the past! 🚗💨 #R&SAutomotive #CustomerCare
Learn More

Thanks for the kind words! 🌟 We promise we won’t tell anyone you said nice things about us! 😉 Your support means the world—keeping cars running smoothly is our jam! 🚗💨 #TopService #RSAutomotive
Learn More

🚗✨ Thanks for the awesome review! We're thrilled to hear we could rescue your Altima from the misfire madness on the LA roads. We aim to keep those wheels turning smoothly! See you next time for any more auto adventures! #RSAutomotive #CustomerCare 🛠️
Learn More

Thanks for the fantastic review! 🚗✨ We're thrilled Tony could get your car back on the road quickly and at a good price. We can't wait to see you again! Remember, your car will always have a home at R&S Automotive! #AutomotiveMagic #ServiceWithASmile
Learn More

🚗✨ Thanks for the kind words! We're thrilled to keep your vintage Mercs running smoothly! When it comes to car care, we aim to be your go-to pit stop. We promise to keep the friendly vibes and great service rolling! #CarCare #R&SAutomotive 🛠️😊
Learn More

Thank you for trusting R&S Automotive with your cars for over 25 years! 🚗💖 We promise to keep rolling out the good care! Here’s to many more miles together! #CustomerLove #AutomotiveCare
Learn More

Thank you for the awesome review! 🌟 We love turning automotive frowns upside down, one wiring fix at a time. Shoutout to Mario for his patience! Need a reliable pit stop? You know where to g-o-o-o! 🚗💨 #RSAutomotive #CustomerSatisfaction
Learn More

Thanks for the rave review! 🎉 Mario and Nate are like our pit crew, always ready to keep your ride running smoothly for 30 years! 🚗💨 We appreciate your trust in us! #TeamRS #CustomerAppreciation
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.