business image

RAD - Reis Auto & Diesel

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(157 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

When your car breaks down or is experiencing technical issues, you need a local auto repair shop that you can trust. Here at RAD we have more than 15 years of industry experience, making us more than qualified to service your vehicle. We will treat you with the utmost attention and respect, because we believe that you deserve the very When your car breaks down or is experiencing technical issues, you need a local auto repair shop that you can trust. Here at RAD we have more than 15 years of industry experience, making us more than qualified to service your vehicle. We will treat you with the utmost attention and respect, because we believe that you deserve the very best service. ...more

Categories
Diesel Services, Auto Repair, Heavy Truck Repair
Contact
(256) 469-6802

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
2503 Washington St NW, Huntsville, AL 35811
RAD - Reis Auto & Diesel's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(157 Reviews)

gravatar
Verified Customer
Huntsville, AL
Ford F-550 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Reliable and quality
As always, diagnoses the issue and makes a quality repair
Taylor R. from RAD - Reis Auto & Diesel responded on 02/07/2025 09:33 AM

Thank you! We appreciate your business.


DF
Doug F.
Owens Cross Roads, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Oil change and fuel filter replacement
Always great service a little expensive but worth it
Taylor R. from RAD - Reis Auto & Diesel responded on 02/07/2025 09:38 AM

Thank you for your review. We appreciate your business and we are always trying to find new ways to lower our costs in an effort to pass savings on to customers, we can't compete with larger corporate businesses on buying power so we do what we can in other ways to try to get costs down and make coming to us your first choice!!


HV
gravatar
Harmony V.
Huntsville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Very understanding
They were very understanding.
Taylor R. from RAD - Reis Auto & Diesel responded on 01/30/2025 08:21 AM

Thank you for the kind review, we hope to see you again with any other service needs you may have.


GM
Greg M.
Union Grove, AL
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Very nice people will deal with them again
Did may f350 for me and did a great job for me cost was good but above all the people were very nice 2 me
Taylor R. from RAD - Reis Auto & Diesel responded on 01/30/2025 06:10 AM

Thank you, we try to always conduct ourselves as we would like to be treated and we have all had bad experiences at different places. Our goal is for no one to walk out of here thinking we didn't care about them or their vehicles. I am glad you had a good experience here and we look forward to working with you on any other service needs you may have.


SD
Stephanie D.
Huntsville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Good work
They fixed a 99 F250 manual diesel that others would not attempt because it was older than 20 years or they didn't have an engine mechanic that knew how to do the job. Wish they were in my area.

Verified Customer
Huntsville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Repairing my diesel truck
They are an amazing diesel company that work on diesel trucks they are very honest and very hard working and very professional

Verified Customer
Huntsville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
You guys are awesome
RAD was very responsive and efficient and effective on getting the work done, thank you very much

Verified Customer
Huntsville, AL
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Rad was able to trace the short in the electrical system
RAD mechanics were able to trace the electrical short and repair it.

OS
gravatar
Omar S.
Miami, FL
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Honest mechanic shop
I take my 2020 F250 Diesel here for maintenance and all the work it needs done. One time in particular stands out to me and that was a brake replacement I wanted done on my rear brakes. They made a squealing noise when I would stop. I thought they needed replacing but the mechanic let me know that the brakes had plenty of meat on them and that I just needed some good braking action on my brakes to knock the metallic particles off the pads. Saved me from having to replace my rear brakes. It's hard to find an honest shop that you feel comfortable with and I am glad that I could find one here in Huntsville at RAD.
Taylor R. from RAD - Reis Auto & Diesel responded on 01/07/2025 07:47 AM

Thank you for the review, that is what we strive to do, be honest and do our best to get your vehicle running right while trying to save our customers as much money as possible, we may not be the cheapest in town, but we will always be honest with you and will stand behind our work where other places may not. We are so glad you found us and look forward to working with you again.


gravatar
Valued Customer
Huntsville, AL
Ford F-550 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Best repair shop in Huntsville
Thanks for the timely turnaround on our commercial trucks. Exceptional customer service
Taylor R. from RAD - Reis Auto & Diesel responded on 01/02/2025 10:45 AM

Thank you, we appreciate your business, and as always look forward to working with you on your next visit!!


Verified Customer
Huntsville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Very helpful with a DPF issue with my truck
Very helpful

DF
Doug F.
Owens Cross Roads, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Oil change
A little bit more expensive but I think it's worth it the people who are there are friendly and explain everything

Verified Customer
Huntsville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Great mechanics
The manager at O’Reillys had recommended you guys and you lived up to what he said you guys would do did a great job thank you Emerson Blodgett
Taylor R. from RAD - Reis Auto & Diesel responded on 11/22/2024 10:22 AM

Thank you, we appreciate your review and are happy for you to have found us!!


CE
gravatar
Curtis E.
Opa Locka, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2024
verified customerVerified Customer
10
Super nice people and great service
I dropped my car off here and the customer service was always great.

GS
gravatar
GREGG S.
Huntsville, AL
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Highly recommended
Very cooperative and friendly. They do good work and try to save you as much as they can
Taylor R. from RAD - Reis Auto & Diesel responded on 11/08/2024 07:35 AM

Thank you for the review, we always enjoy working with you and appreciate your business


Displaying Review 1 - 15 of 157 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.