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Ray's Import Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(635 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

Welcome to Ray's Import Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Ray's Import Auto Repair Welcome to Ray's Import Auto Repair, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Ray's Import Auto Repair is family owned and operated. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(757) 357-4002

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
932 C South Church St Smithfield, VA 23430

Affiliations

ASE
Technet
Ray's Import Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(635 Reviews)

JK
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Jack K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
also have two cool dogs keep your company while you’re waiting, even if you’re trying to get some work done in the waiting room. I highly recommend Ray’s.
Very nice people who do very good work and they strive to keep their customers happy. They also have two very cool dogs who keep you company while you wait in there comfortable waiting area. I highly recommend this shop for your Auto Service needs.

CJ
Calvin J.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Electrical check
They started checking my SUV immediately and within minutes they found the problem within about 30 minutes I was on my way.

MS
Mark S.
Franklin, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent
The team are fantastic to visit and do great work. Recommend them for your vehicle repairs!!!

BW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Great service & great communication!
First time using shop and will definitely be back! Everyone was extremely nice and professional. Updates were great and they fixed the concern! Great customer service!!

LC
Laura C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
8
Excellent work
This shop is amazing

BC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great Service
The team at Ray's Import Auto Repair were great and they did an excellent job on my car. I highly recommend them.

JN
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Jerry N.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
State Inspection/Repeat satisfied customer!
I was very happy and pleased with the prompt service that I received today with their ability to handle my request for a state inspection.

I had previously used them for inspections plus an oil/filter change which was equally great!

I plan on continuing to utilize them for all or most of my/our vehicle needs!

I highly recommend them!

Jerry N. (Smithfield resident)

DP
David P.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Always reliable and prompt
We continue to return to Ray's for vehicle service. Prices are reasonable and it gets fixed right the first time.

DL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
VW repair
Very knowledgeable, courteous, fair price, helpful, I wish had found them years ago!

CP
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Carol P.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Quick service
Love them!

MR
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Mark R.
Smithfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
10
New customer
Rays came highly recommended. I needed my Silverado inspected and got an appointment quickly. They got the job done and I got my truck back right on time. The communication with them is excellent. Rays will be getting all my business and my families as well. Highly recommend!!

RT
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Customer
Rays is great! Emily and Jeremie have always gone above and beyond fur our vehicles!!! Highly recommended!

CC
Charles C.
Smithfield, VA
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great Automotive Shop!
Fast, efficient, pleasant. Highly professional service. Ray’s is my go-to shop for all auto needs . Thank you!!

PT
Patricia T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Good service
Had headlight socket replaced, good service, did not have to wait long. Everyone was nice, I will recommend Rays to my friends. Great Job!!!!

BR
Bob R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Honda service
I was taken right away and the service was completely in a short time.
They were professional, efficient, prompt and friendly.
I would recommend them to anyone who needs service on their vehicle.
Bob R
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