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Redlands Auto Electric

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(407 Reviews)
85
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

For 53+ years, Redlands Auto Electric has been a cornerstone of the Redlands, CA community. We offer vehicle repairs from simple oil changes to air conditioning repair and brake repair. We’re an upfront and honest auto shop that doesn’t give you the run around when your vehicle needs repairs. Because we are transparent, you can trust that For 53+ years, Redlands Auto Electric has been a cornerstone of the Redlands, CA community. We offer vehicle repairs from simple oil changes to air conditioning repair and brake repair. We’re an upfront and honest auto shop that doesn’t give you the run around when your vehicle needs repairs. Because we are transparent, you can trust that our ASE-Certified technicians will provide you with the best recommendations and advice for maintaining your car. ...more

Categories
Auto Repair, Car Maintenance, Smog
Contact
(909) 792-4776

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
1165 W. Park Avenue Redlands, CA 92373

Affiliations

ASE
ASE - Master Certification
SoCal AAA
Smog Test - CA
Redlands Auto Electric's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(407 Reviews)

BC
BRANDY C.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Helpful auto people
Went in and was given great service. Honest and reliable. No pressure with upselling. Will be back
Terry, Manager from Redlands Auto Electric responded on 02/23/2025 09:34 AM

We're glad you felt the love without the pressure! Count on us to keep it honest and straightforward whenever you need us.


PW
PHILIP W.
Yucaipa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
They did a great job and took care of the problem
Samone the electrician was able to diagnose and find the broken wires that controlled the window on the passenger side that wouldn’t work.
They got the job done and would highly recommend. You won’t be disappointed. Great job!!
Terry, Manager from Redlands Auto Electric responded on 02/20/2025 09:35 AM

We're glad Samone could work her magic on those sneaky wires! Your recommendation is the ultimate compliment—thank you for sharing!


CW
CORY W.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
My Go to automotive repair facility!
Redlands Auto Electric has always gone above and beyond on my automotive repair needs. They’ve helped bring several of my classic cars back to life with an expert touch and at a reasonable cost. Their facility is truly top notch
Terry, Manager from Redlands Auto Electric responded on 02/15/2025 09:35 AM

We appreciate your kind words and we're glad to hear your classic cars are feeling revitalized! Here’s to many more revved-up adventures.


HM
HELEN M.
Highland, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Electronic problem
Excellent service and bety willing to answer questions
Terry, Manager from Redlands Auto Electric responded on 02/07/2025 09:34 AM

We're glad to hear our team was so helpful! Remember, no question is too quirky for us.


JT
JAIME T.
San Bernardino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Gauges fixed !
Thanks you guys excellent job for getting my challenger back on the road .
Terry, Manager from Redlands Auto Electric responded on 02/07/2025 09:34 AM

We appreciate the shout-out! Helping your Challenger hit the road again is what we do best—just call us auto superheroes.


SA
gravatar
SAFELITE A.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Top notch
Top notch people here. Semon had me in and out for what I needed.
Terry, Manager from Redlands Auto Electric responded on 02/06/2025 09:35 AM

We appreciate your shout-out to our team! Quick service is our specialty, and we're glad Semon could get you on your way.


Verified Customer
San Bernardino, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/03/2025
verified customerVerified Customer
0
Outrageous expensive
Left my interior in bad shape marks evreywhere etc. Thank you Terry
Won't be coming back bad experience overall

CR
CATHERINE R.
Pacific Palisades, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Quick service with compassion
My wiper blades shredded just before an expected rainstorm and trip. The parts were ordered and available in a few hours. The workers were exceptionally kind and considerate.
Terry, Manager from Redlands Auto Electric responded on 02/04/2025 09:34 AM

We're glad we could help you dodge the downpour with our speedy service and friendly faces. Stay dry out there!


CM
CAROLINE M.
Redlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Reliable
Good explanation of repairs needed and photos of the problem helped with understanding. Price for the work was given before starting. I will be a return customer.
Terry, Manager from Redlands Auto Electric responded on 01/25/2025 09:34 AM

We're glad our explanations and transparency made the repair process clear—turns out pictures do speak a thousand words! Looking forward to your next visit.


JC
JULIE C.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Awesome servie
Great customer service and would return.
Terry, Manager from Redlands Auto Electric responded on 01/21/2025 09:33 AM

We're glad you enjoyed our customer service! We'll keep the lights on and the tools ready for your next visit.


TD
TERRY D.
Colton, CA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
9
Great service
Service was good and reasonable price.
Terry, Manager from Redlands Auto Electric responded on 01/05/2025 09:34 AM

We're glad you found our service both good and reasonably priced—it's like getting the best of both worlds without breaking the bank! Your support means a lot to us.


Verified Customer
Loma Linda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Terry answer phone in perfect timing and only spoke the truth
Terry spoke truth only on what he new and answered phone in etiquette timing
Terry, Manager from Redlands Auto Electric responded on 01/04/2025 09:33 AM

It's great to hear Terry's expertise and responsiveness made a lasting impression! We're proud to have such a courteous team member.


JF
JUSTIN F.
Running Springs, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Ram Truck exhaust leak
My 2016 dodge ram has the infamous exhaust leak problem. They knew exactly what was going on and fix the truck in a timely manner. The staff was great I recommend going there for repairs and I will be returning.
Terry, Manager from Redlands Auto Electric responded on 01/01/2025 09:33 AM

We're glad we could tackle that exhaust leak like pros! Your Dodge is in good hands—looking forward to your next visit.


JA
JOE A.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Great service
Fast, friendly and honest. The only place I take all my cars.
Terry, Manager from Redlands Auto Electric responded on 12/27/2024 09:32 AM

We appreciate your loyalty and are glad you find us fast, friendly, and honest—like a trusty sidekick for your cars!


Verified Customer
Grand Terrace, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Great Service
Great service. They can get very busy, but that is a good thing.
Terry, Manager from Redlands Auto Electric responded on 12/13/2024 09:34 AM

We're glad you enjoyed the service! Busy is just our way of saying we're popular, and we appreciate your patience.


Displaying Review 1 - 15 of 407 in total
Service Coupons and Posts
🚗💧 Thanks for the kudos! We're thrilled to have kept your Chevy truck running smooth for 16 years. No coolant leak can hide from us! We appreciate your trust and loyalty over the years! 🌟 Here’s to many more! #CustomerForLife #RedlandsAutoElectric
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We're thrilled to hear that our team hit the gas and got you back on the road in just 25 minutes! 🚗💨 Thank you for the kind words! We're always here to keep your ride running smoothly. #FastService #RedlandsAutoElectric
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Wow, a 20 out of 10? 🌟 We’re over the moon! 🚀 Thank you for trusting us with your ride – we promise to keep delivering that stellar service! Your car is in good hands! 🔧❤️ #RedlandsAutoElectric #CustomerLove
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Big thanks for the kind words! We're thrilled you found our team professional and prompt. Referrals are the best compliments – we’re blushing! 🚗💖 Keep spreading the love! #RedlandsAutoElectric #CustomerAppreciation
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We’re thrilled to have you back on the road! ?? Our team loves solving problems—it's like a puzzle, but with more spark! Thank you for the trust! ? #AutoService #RedlandsAutoElectric
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Thanks for the love! ? We always take the time to diagnose your ride because we believe every car has a story to tell (even if it’s just “I need oil!” ?). We appreciate you trusting us with your vehicle! ?✨ #RedlandsAutoElectric #AutoCare
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? We’re thrilled to hear you had a great experience with us! Our team loves to listen and ensure you feel taken care of. Thank you for the kind words and for spreading the love! ?? #CustomerService #RedlandsAutoElectric
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We’re revving our engines with joy! ?? A huge thank you for your kind words! Our team loves going the extra mile (or three!) to keep you smiling. Come back anytime—we’ll keep the good vibes rolling! ?✨ #CustomerCare #AboveAndBeyond
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?? Need a battery on a Saturday? No problem! We're thrilled to hear our quick service hit the spot. Thanks for trusting us to keep you charged up! ?✨ We pride ourselves on getting you back on the road in no time. #RedlandsAutoElectric #QuickService
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Thanks for the kind words! Our staff strives to keep things friendly and our shop sparkling clean ?✨. We're thrilled you found our pricing to your liking! Come back anytime; we’ll keep the coffee brewing for you! ☕ #RedlandsAutoElectric #CustomerCare
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We're thrilled to hear we could get you back on the road before the holiday! ?? Flexibility is our middle name (well, not really, but you get it). Thanks for trusting us with your ride! Enjoy your adventures! ?#RedlandsAutoElectric #CustomerAppreciation
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Thanks for the love! ? We're thrilled to hear you’re very well pleased. It’s our mission to keep you and your ride happy! ?✨ Come back anytime—our tools might get lonely without you! #AutoMagic #HappyCustomers
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We appreciate the kind words! At Redlands Auto Electric, we like to keep our service personal—who needs a taxi when you have friendly pros like us? ?? Thanks for trusting us with your ride! #CustomerCare #AutoElectricExcellence
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Thanks for the stellar review! ? We're thrilled to keep your ride running smoothly. Remember, we're always just a spark away from fixing any issue! ?⚡️ #RedlandsAutoElectric #CustomerAppreciation
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Thank you for the awesome review! ? We're thrilled that Bill worked his magic on your Mustang—now its wires are as fast as its engine! ?? We can't wait to bring that same spark to your Chevy truck! #AutoElectric #ClassicCars
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We're so glad we could help when AAA let you down! ?? Giving your car the attention it deserves is our specialty. We're here for all your auto needs – batteries included! Thanks for trusting us! ?✨ #AutoCare #RedlandsAutoElectric
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? Thank you for the kind words! We love keeping you and your vehicle happy! ?️ Quick service and great customer care—it's our specialty! Can't wait to see you again for your next visit! #RedlandsAutoElectric #CustomerCare ?
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Thank you for the kind words! ? Our team prides itself on being both skilled and friendly—like a pit crew with extra charm! ?✨ We appreciate your recommendation! #RedlandsAutoElectric #CustomerAppreciation
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We're thrilled to hear we got your vehicle back on track! ?? When others say "no crank," we say "let's fix that!" Thank you for trusting us with your ride—we're here whenever you need a spark! ? #RedlandsAutoElectric #CustomerAppreciation
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Thanks for the thumbs up! ? A “very good job” is our kind of praise—short, sweet, and powerful! We’re always here to keep your ride running smoothly. ?? #RedlandsAutoElectric #CustomerAppreciation
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We appreciate the kind words!? At Redlands Auto Electric, we believe honesty is the best policy—except when it comes to your car.? We're here to keep your ride running smooth and your trust intact! #AutoExperts #HonestService
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We're thrilled to be your go-to auto repair team! ?✨ Thank you for the trust and referrals! If only cars could talk—ours would say, “Thanks for the love!” Keep spreading the good vibes! ? #RedlandsAutoElectric #WeLoveOurCustomers
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We're thrilled to hear about your experience! ?✨ It's great that we could get that F-150 purring again! Who knew a journey through the Midwest could save the day? ? Thanks for trusting us with your ride! #RedlandsAutoElectric #HappyDrivers
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We’re thrilled you found our team of auto detectives! ?️‍♂️? Quick repairs and efficient service are our jam! Thanks for trusting us with your vehicle—onward and upward! ?✨ #RedlandsAutoElectric #AutoExperts
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A stalled car can really throw a wrench in your day! ?️ We're thrilled Terry got you back on the road in no time. ?? Thanks for the shout-out on our communication & service! We're always here to keep your rides smooth. #RedlandsAutoElectric #CarCare
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We're blushing! ? Thanks for the love! Our team takes pride in being the auto whisperers, ready to tackle any challenge. Your trust fuels our drive! ?? #RedlandsAutoElectric #KnowledgeIsPower
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Thanks for the stellar review, Martin! We're thrilled to hear you had a great experience. ?? We appreciate your trust in us! #CustomerAppreciation #AutoRepair
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Thanks for the ⭐⭐⭐⭐⭐ review, Bud! Terry and our team are here to keep your ride in top-notch shape. We appreciate your support and can't wait to see you again! #AutoElectric #HappyCustomers
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Thanks for the 5-star review, Kathy! We're thrilled to have gotten your long-broken car sorted in a jiffy. ?? Our team is always here to keep you in the loop! #CustomerSatisfaction #CarRepair
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? Thank you for the glowing review! ? We're thrilled to hear that you're happy with our technical service. We strive to provide reliable and excellent service consistently. Your support means the world to us! #CustomerAppreciation #AutoRepair
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? We're thrilled to know your experience was seamless, Evely! Thanks for trusting us with your car. Our team is always here to help! #CustomerSatisfaction #AutoRepair
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?? Thank you for the fantastic review! We're thrilled to have earned your trust and loyalty. Can't wait to help you with your other vehicles too! #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review, Tom! We're glad our team's professionalism, effectiveness, and honesty made your experience great. Your feedback keeps our engines running! ?⚡ #CustomerAppreciation #AutoRepair
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Thanks for the stellar review! ? We're thrilled that you appreciated our thorough service and honest recommendations. Your support is what keeps us charging forward! ⚡ #CustomerAppreciation #AutoRepair
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Thank you for the 5-star review! We're delighted you found our tire expertise helpful. Offering options and great service is what we aim for! ?⚡️ #CustomerSatisfaction #TireKnowledge
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? Thanks for the 5-star review! We're thrilled to be your go-to for reliable and affordable car repairs. ?? We aim to treat our customers like family! #CustomerAppreciation #BestAutoRepairs
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? Thanks for the stellar review! We pride ourselves on keeping our clients informed and delivering top-notch repairs at a fair price. We're thrilled to have earned your recommendation! ? #CustomerSatisfaction #AutoRepair
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